10. Teachers as Reflective Practitioners in Networked Schools

Mal Lee

All teachers should be reflective practitioners.

The need is that much greater when teaching within the more networked mode. 

Natural digital evolution, the pace and magnitude of the organisational transformation, the expectation that schools will continually accommodate the new normal, and the increased dependence on dynamic social networks should oblige all teachers to be reflective practitioners, able to apply the skill in their teaching and in enhancing the wider school community.

Teachers globally, particularly in the last couple of decades, have been readied in many schools and systems to make extensive use reflection in adjudging and enhancing their own teaching.

Extending the rationale underpinning the earlier post on teachers as specialists and generalists (Lee, 2022) all teachers should also be able to apply that skill to school’s working as a networked organisation.

It is no longer enough to restrict this vital professional skill to just their teaching.

It should increasingly be applied to better understanding the school’s ecosystem and networking.

In 1987 Schon astutely observed

In the varied topography of professional practice, there is a high ground overlooking a swamp. On the high ground, manageable problems lend themselves to solution through the application of research-based theory and technique. In the swampy lowland, messy, confusing problems defy technical solution. The irony of this situation is that the problems on the high ground tend to be relatively unimportant to individuals or society at, however great their interest may be, while in the swamp lie the problems of greatest human concern. The practitioner must choose. Shall he remain on the high ground where he can solve relatively unimportant problems according to prevailing standards of rigour, or shall he descend to the swamp of important problems and non-rigorous inquiry (Schon, 1987, p3)?

Significantly he made these observations before the digital and networking technology transformed the organisational landscape.

The imperative of adjudging the total topography, and not simply the ‘high ground’ is that much greater within more networked organisations, where near all operations are interconnected, the divisions are blurred and the organisation is naturally evolving, at an accelerating pace.

Tellingly the division between what is the ‘high’ and what the ‘swampy’ ground is even blurred.

Compounding the need is the increasing use being made of social networks, formal and informal, all of which are dynamic, some with a long life, others that exist only for a specific purpose. Few of the networks ever appear on an organisational chart, and few, if any have their contribution to the organisation quantified and included in a data analysis. 

That said any who networked to advantage or have observed their impact, positive and negative will appreciate the importance of both the teachers and heads being able to reflect upon, shape, grow and when apt abandon the networks. We are in a world where one ill-considered post in the school’s e-newsletter can within minutes go viral and impact the school’s marketing for several years.

The COVID experience affirmed the importance of not only understanding the workings of schools as networked organisations but all professionals being able to reflect on the totality of the school’s workings, to compliment the positive, and to flag the ineffectual procedures.

The pandemic hit most every school underprepared. Schools instantly put in place what were thought to be appropriate arrangements. The informal networks quickly provided their feedback and many schools within weeks had to markedly change their approach. There was not the time to go through the ‘desired’ data collection and analysis. Rather professional reflective practitioners, working in the ‘swamp’ listened, observed and with their educational expertise and years of experience immediately made the requisite changes.

At this point in time there is little, or nothing published on the application of reflective practice across total school ecosystems, and in particular those strongly networked. Indeed Schon’s 1987 work on Educating the Reflective Practitioner that devoted many pages to schoolteachers concentrated on the classrooms and post graduate practicums. 

That shortcoming needs to be rectified.  It is appreciated that will take time, and some astute thinking as folk seek to get a better handle on already highly complex, integrated, rapidly evolving, unique, synergistic ecosystems.

But that need shouldn’t stop schools immediately growing the ability of all teachers to better reflect on the practises of the total school.  As COVID underscored they are already working in networked schools that need to be better understood immediately.

Critical is the willingness of the head to genuinely respect, trust and empower all teachers, and to give them the requisite agency and support.

In brief the teachers have to be treated as education professionals.

Schon makes the oft neglected critical observation that all professionals in learning their profession grow their memory muscle, knowing instinctively what to do at any given moment. That holds equally in teaching. It is a vital quality that comes from years of experience, reflection and is a professional capability that should be respected and valued.  

Without respect for that professionalism by the head it is pointless a school or system contemplating the growth of reflective practitioners.

In growing the teacher’s capability to reflect upon, and adjudge the total ecosystem, particularly the ‘swampy’ elements it is important, as flagged in earlier posts, to grow their macro understanding of the school’s workings within the networked mode.

Much of that understanding can be naturally developed as teachers go about their daily work, but with a major caveat. The head must orchestrate the creation and evolution of a digital and networked learning environment and culture, that daily involves teachers in all manner of across school community projects, teaching teams, working groups, committees and critically networks, an involvement that naturally grows the understanding.

That involvement will, from experience also naturally grow the use of a stronger digital and networked mindset in every facet of their work.

While growing the macro understanding schools, as all the good ones do let their teachers also pursie their interests and apply their particular talents where best suited. 

Globally most every networked organisation is readying it’s professionals to better understand and shape the workings of increasingly interconnected, naturally synergistic, and complex networked organisations.

Some highly sophisticated research is being undertaken and quality tools are being developed.

In a networked society the art is to take advantage of those developments and to apply them to your own setting.

  • Schön, D (1987) Educating the reflective practitioner, Jossey-Bass, San Francisco. 

9. Schools as Networked Organisations

Mal Lee

All teachers and heads, and indeed all school decision makers should understand the workings of schools operating as networked organisations, the impact the new mode will have on their teaching and the school, the possibilities open and the implications that flow.

So too they should recognise the uniqueness of schools as networked organisations, and the constraints that uniqueness will impose.

But most crucially all should understand networked organisations are dramatically different entities to the traditional school, on trend to be evermore so. 

Networked schools oblige all within to continually attune their ways and thinking to a naturally evolving, increasingly integrated, socially networked, and complex synergistic environment.  It is a natural transformation over which governments have limited control.

It is a macro understanding that will assist them recognise the almost boundless opportunities the mode provides to enhance the teaching, but also alerts them to the need to continually adjust their ways as they seek to reap the potentially considerable dividends.

One of the greater adjustments will entail enhancing and making greater everyday use of their social networking skills and understanding. All need to appreciate the power and centrality of both the formal and informal social networks, their pervasiveness, dynamic nature, the openings they can provide, the efficiencies, and economies they can yield, the unintended impact they can have and why the art of networking is a core skill every teacher needs to grow throughout their career.

It is appreciated it’s art that isn’t likely recognised in any teacher standards document, selection criteria, data set, initial teacher education or professional development program but it is central to the workings, growth and critically the leadership (Asia Bank, 2017) of networked organisations.

Traditionally schools have operated as largely stand – alone, insular, segmented, organisations, that controlled their own affairs, used their own resources, all literally within the school walls.

That insularity was in large dictated by the use, and in time the dependence, on paper as the underpinning technology. Paper, while historically a revolutionary technology, was and remains a limited technology. Be it in the form of books, work sheets, exercise books or letters paper must be distributed by hand, and as such needed to be used within a physically compact site.

As Tyack and Cuban (1995) noted, few thought little about the situation. That is what schools were. Or at least until an infinitely more sophisticated technology began displacing paper and changing the operating base.

The schools were moreover relatively simple, loosely – coupled organisations (Weick, 1976), built upon largely autonomous, segmented divisions, invariably located within distinct sections of the school site. Likely paper played its part in fostering that segmentation and the creation of discrete infants schools, science faculties, art departments and the like, all having their own space, which most staff rarely left during the working week.

It was relatively easy to scrutinise the work of each division.

Even in the 1990s most schools operated as stand-alone entities, with the internal units run largely autonomously. 

Most schools in the 1990s had only telephone lines at best in the faculty rooms, rarely any within the classrooms.

The insularity and segmentation were heightened by the invariably strongly hierarchical organisational and communications structures, where all powerful unit heads focussed on their part of the educational production line. Few departmental heads were concerned about the macro workings of the school.

While astute social networking was important, particularly within the establishment schools, it’s use was very much limited by the communication’s technology. Some might recall long distance calls were a big deal, expensive, made only after gaining approval. 

That situation largely held until the start of this century.

As the networks spread, became ever faster, more sophisticated, inexpensive, and ubiquitous they unobtrusively began fundamentally transforming schools’ workings and challenging long accepted thinking and practises – on trend to evermore so.

Those challenges should be addressed by a knowing staff forever onwards.

The physical, and the associated social networking, allied with the efficiencies and opportunities that came with digital convergence soon lessened the use of paper, lowered internal and external school walls, transformed school communication, blurred long established boundaries, challenged the retention of aged practises, and promoted increased integration and staff and job reconfiguration.

While the rate and extent of the transformation has been different in every school, in less than twenty years schools worldwide have ceased being stand-alone, insular, largely segmented organisations working only with their own resources and have become more networked organisations, outward looking, increasing dependent on the resources and connectivity of the networked world.

As Lipnack and Stamps (1994) presciently observed the possibilities with networked organisations are virtually boundless, limited in the main by the human imagination.

In 2010 Lee and Finger, and group of international colleagues wrote of Developing a Networked School Community (2010).

They envisioned this type of scenario.

Figure 2.3: Networked School Community – Mid range structural Change 

Lee and Finger (2010, p42).

They moreover detailed the many educational, economic, social, and political advantages and challenges of the networked mode.

In reflecting on the model, it is much the same as that schools unwittingly employed during the COVID lockdown, with the ‘school’ operating online, the Cloud providing most of the resources, and the student’s and teacher’s homes the facilitating infrastructure and connectivity.

That networking, and the use of the expertise and resources of others is on trend to increase, but with several significant caveats.

Physical schools, that students attend most working days of the year will remain the norm. 

The fully virtual networked organisation will remain the exception in schooling, restricted in the main to distance education, and older age cohorts.

The full productivity of nations can only be achieved when the young attend the physical place called school and the free the parents to work.

Schools as networked organisations have thus – likely always – to operate and grow within the now century plus old traditional school structures.

The current, often dated, legislation of most every nation will moreover limit, likely forever, school – and hence government – control of the networked school to within the school walls, and school hours.  While the technology and desire might exist to extend that control several high level court cases have already made it clear the legislation will restrict school and government control to the traditional remit.

Any effort to extend that control will on present indications be vehemently opposed by most of the electorate. The young and old expect, nay demand they be in charge of their personal use of the digital 24/7/365, lifelong. By extension digitally connected families expect to control the family use of their technology, free from government involvement.

The emerging reality is that the more schools network and spread their operational footprint they won’t have formal control over a sizeable portion, unless they genuinely prepared to collaborate, and respect, trust and empower all powers in the wider networked community.

Currently the signs are that only in a small proportion of schools and education systems recognise the irrevocable transition to a more networked mode occurring, the possibilities and the imperative of better understanding the new scenario.

Presently most schools and governments appear to be more interested in using the network technology to unilaterally control ‘their’ schools and maintain as best they can traditional ways.

It bears remembering that the same network technology can be used equally well to control and micromanage every school operation, or to trust, empower and genuinely collaborate with one’s community.

You can be best attest to how it is being used in your situation, but it is highly likely that you are in a school that has transitioned to a more networked mode but where every facet of the school’s workings is still unilaterally controlled by the school and/or the state.

How long the electorate will allow its schools to reject the new normal time only will tell.

If you’d like a quick overview of the contrast between the traditional hierarchical form found in most schools and the networked look at John Kotter’s explanation at – https://www.youtube.com/watch?v=ZIGkUDhuUJc

  • Asia Development Bank (2017) On Networked Organisations. Asia Development Bank 2017
  • Lee, M and Finger, G (eds) (2010) Developing a Networked School Community, Melbourne ACER Press
  • Tyack, D and Cuban, L (1995). Tinkering Toward Utopia. Cambridge. Massachusetts. Harvard University Press
  • Weick, K (1976) ‘Educational organisations as loosely coupled systems’. Administrative Science Quarterly21 1976

Transitioning from Traditional to Networked Schooling

Greg McKay
  1. Transitioning from Traditional to Networked Schooling

Mal Lee

Schooling worldwide is moving inexorably from its traditional, largely stand-alone, strongly paper based mode to one that is increasingly networked and digital.

The extent of the transition has already been profound, even in the more conservative of schools, far more than most likely have realised, on trend to become even greater.

It has however been largely unseen, unplanned and undocumented, hidden in part by contemporary society’s ready acceptance of the evolving new normal. It is highly likely that most teachers won’t have appreciated the magnitude of the change, although being central to the development.

Indeed, this is likely the first article to describe the transition, and to alert the education community to the transformation underway. 

The implications of the transition for all schools, teaching, and indeed all school operations are already immense. However in many respects the world is still in the early stage of the more networked mode, just beginning to understand the ramifications of the development.

While coming blogs will touch upon some of those ramifications far greater analysis at the school and macro level by many more in the years ahead will be needed. 

What however is clear is that all associated with schools, but particularly the teachers and heads, need to better understand the global phenomenon. They need to understand the key features, the trends, how the teaching and school have already been transformed, the shift to more tightly coupled digitally based ecosystems, able to adjudge the impact of the transition on the desired schooling, and how they might best assist shape the natural, inexorable transition to advantage.

Serendipitously the COVID pandemic, in its stress testing of every facet of schooling, has alerted societies worldwide to the transition that has occurred since the 90s, and affirmed the world has reached the point where for the first time in human history schooling can be provided remotely, in a fully networked mode and not just within a physical place.

In the space of 25 years near all the developed world’s, and increasingly the developing and undeveloped world’s classrooms, K-12 have transitioned from being telecommunications deserts to being networked. Schools have transitioned from a few, highly guarded, 56K phone lines, with none in the classrooms to near all teachers and classrooms having ready connectivity to high speed, multiple media, broadband networks.

In the early 90s a head had several weeks to contemplate the reply to be posted to the office. Near all communication, and virtually every aspect of teaching was paper based, handwriting was all important, books were dominant, the photocopiers daily consumed reams, and the control of the mail stamps and long distance phone calls was paramount.

Schools, three quarters of a century on from their standardisation around 1920, were still insular, largely stand-alone, loosely coupled (Weick, 1976) organisations that operated behind closed doors, replicating year in and year out, what Tyack and Cuban (1995) termed as the ‘grammar of schooling’.

The basic grammar of schooling, like the shape of classrooms, has remained remarkably stable over the decades. Little has changed in the ways schools divide time and space, classify students and allocate them to classrooms, splinter knowledge into ‘subjects’ and award grades and ‘credits’ as evidence of learning (Tyack and Cuban, 1995, p85).

……Established institutional forms come to be understood by educators, student and the public as necessary features of ‘real’ school. They become fixed in place by everyday custom in schools and by outside forces, by legal mandates and cultural beliefs, until they are barely noticed. They become just the way schools are (Tyack and Cuban, 1995, p86).

Schools were viewed as places of constancy, continuity and sameness.

Serendipitously as much the same time as Tyack and Cuban their observation schools, usually unheralded, began to be networked, initially internally within the administration, library and a few computer labs, and then also externally via a series of ever larger connections to the Internet.

In historic terms the transition to a more networked mode has been rapid, starting slowly in the 1990s, gathering pace in the 2000s, and accelerating evermore since 2010.

As seemingly recent as early 2010 the world and its schools could not have handled the pandemic like it did but 10 years later. The iPad revolution had yet to be launched, apps were unheard of by most, the broadband connectivity was lacking, and the primary school age cohort had yet to grow its digital mindset and competencies.

By early 2020 they had. 90% plus of digitally connected families across the developed world had the digital mindset, infrastructure, competencies, broadband connectivity and vitally the desire to collaborate with their schools in a fully networked mode and to support their children. Indeed, few questioned the ability of Year 2 children to participate in Zoom lessons. It was part of the new normal.

Critically near all teachers, mostly of their volition, had also grown their digital mindset, competencies, home infrastructure and connectivity to a level where they could teach remotely from home.

On reflection it has been the networking technology, the connectivity and the facility for ever greater, inexpensive social networking that has been the game changer – far more so than the digital devices.

Significantly history has affirmed the transition to the more networked mode has been in the main a natural evolutionary development. It is on trend not only to increasingly impact every facet of society, learning and the operation of most every organisation, but should also oblige all organisations, including schools to rethink their workings, the desired human resources, their fit for purpose and the aptness of their planning in an environment that necessitates they accommodate both the planned and unplanned developments.

For schools and education authorities still wedded to the belief that all change can and must controlled, planned and measured, natural, often seemingly chaotic evolution and transformation could be a significant challenge.  Many could struggle to reconcile the reality that one of the most significant and transformative changes in the history of schooling has been, and continues to be, unplanned, and that they not only failed to see the change but, in their planning, failed to accommodate the phenomenon.

In the accelerating digital disruption of the world there will in the adaption to the new continue to be the plusses and minuses, and inevitable tensions as people grapple with what of the old to retain, and what to let go, with some gaining power at the expense of others.

That will be true of near all schools.

Schools, like every other organisation, can at best shape the global transition to a more networked mode to advantage, optimising the benefits, remediating the disbenefits, while continually adapting their workings to provide the desired education. 

They cannot stop the transition.

Society will expect schools as public institutions to adapt and accommodate the new normal.

Approached astutely, with a clearly understood purpose, understanding the nature of the transition, the forces at play and being willing to factor in both the planned and unplanned individual schools globally have demonstrated they can not only adapt but thrive.

Neither this or the future posts will attempt to rationalise the world’s, or schooling’s transition to a more networked mode, or to discuss the pros and cons. 

It is pointless.

Rather the focus will be on working with the reality.

One of the realities is how readily all manner of societies have adapted their ways to the accelerating, all-pervasive, digital evolution and transformation, and embrace, invariably unconsciously, the evolving new normals.  Invariably it is only when one stops and reflects does the ease of much of the adaption to the emerging digital technologies and increasingly powerful digital ecosystems, and the willingness to abandon the old ways become apparent. Few comment on the normality in 2021 of near all elders using their smartphones and QR codes, but it is an immense social transformation that barely rates a comment. 

Parents, students, the media and government all speak in the COVID world of returning schools to ‘normal’. In reality most are likely talking about a return to site based, face to face schooling. A related reality is that post COVID most will unwittingly expect a ‘new normal’; a schooling that incorporates many of the plusses that emerged during the fully networked mode. Video conferencing in some form for example has likely already become a normal part of everyday schooling.

In reflecting on the transition and the evolving ‘new normal’ one will soon appreciate that the expectation will be that they are accommodated by the schools.

Their accommodation – or more likely the refusal to do so – has already created tensions, and will continue to do so, probably at an ever higher level as the transition accelerates. 

Think for a moment on the transition that has occurred in your school in the last couple of decades, the transformation that has taken place in near every facet of your school’s workings, and the issues raised and tensions generated as some staff sought to retain the ways of the past, while others wanted to take advantage of new opportunities. 

In reflecting consider the myriad of issues and options that accompany the development.

There is much to be gained by analysing the transition within all facets of your school’s workings in the last 20 years.

How that might best be done will be addressed in the next post.

What however will be immediately apparent will be the 

  • magnitude of the transition
  • shift from a paper based operation to one that is ever more digital and networked
  • ever greater use of networked teaching
  • shift to a more tightly coupled organisation
  • movement from a highly insular to more networked learning environment
  • inexorable, often unplanned nature of the phenomenon and the strength of the megatrends
  • importance of readying the staff and school to thrive within the significantly different teaching environment.

What should also be apparent has been the profound impact COVID has had in accelerating the transition to the more networked mode.

Tyack, D and Cuban, L (1995). Tinkering Toward Utopia. Cambridge. Massachusetts. Harvard University Press.

Weick, K (1976) ‘Educational organisations as loosely coupled systems’. Administrative Science Quarterly 21 1976