Is Core System Wide School Change Possible, and Sustainable?

Mal Lee and Roger Broadie

The short answer is yes, on both counts.

But it is extremely rare, far rarer than most governments, politicians, the media and educational leaders would have you believe.

Historically one will struggle to find an education authority, local, provincial or national, anywhere in the world that has achieved core system wide school change, and then sustained that change for more than a few decades.

Virtually all the system wide innovation made globally in the 60s and 70’s has largely disappeared, with the schools returning, some might say regressing, to the traditional mode.

One will moreover struggle to find a major change that has not only been sustained, but built upon in a significant way.

And yet daily academics, the media, politicians and educational administrators glibly envision markedly different schools of the future. 

Most schools in 2040 will, on current trends likely be the same as today, the same as they were fifty years ago, the same as they were a century ago, only they will be more dated relative to the rest of society.

The current indicators strongly suggest many could be more regressive than the schools of the 1970s.

Most will likely still be paper based constructs, site based, linear, hierarchical Industrial Age organisations, using Industrial Age processes, micro-managed by governments and bureaucrats to the nth degree.

New technologies in Industrial Age classrooms doesn’t change the nature of schooling. They never have, and never will.

There will be notable exceptions globally led by governments that recognise the imperative of providing an apt contemporary education for all, that understand the immensity of the constraints to be overcome and what is required for successful sustained digital evolution and transformation, conscious of the time and effort needed to make the paradigm shift, but they will be few. 

The rarity of sustained system change has not been for any want of desire, effort of investment.  The last century plus has seen all manner of thoughtfully conceived, well-funded initiatives, the likes of model schools, the Dewey based progressive school’s movement, the many ‘schools of the future’ and lighthouse schools, open plan schooling, vast national initiatives like the UK’s ‘Harnessing the Technology’ and more recently the various national ‘digital revolutions’. Some of those initiatives made a difference, at least for a time, but importantly few got anywhere near 100% school uptake, and have been sustained over time. 

We’d like to table for discussion the seemingly outrageous proposition that core system-wide school change might in most situations be impossible, particularly over a sustained period.

We’re most assuredly not making this observation as cynical old pessimists, but rather in the quest to assist principals, education authorities and politicians, wanting to move from a paper to digitally based construct to understand the magnitude of the task ahead, and the reality they’ll have to address. 

History says that while change has been possible at the individual school level sustained core change across a total system, be it parochial, provincial or national level, has been much rarer.

That rarity should set off the warning bells.

Political challenges.

Sustained, core system change is only possible if both the political and logistical elements are successfully addressed from the outset, and then on an-going basis.  While for convenience we’ve separated the political from the logistical challenges the two are invariably intertwined.

Within the democracies of the world using the Westminster system of government, or a variant thereof core system change in government schools can only happen when led and supported by the leader of the government and his/her minister/superintendent. It is a given, without which there is no chance of sustained success. 

History reveals much, likely most system wide innovation did not pay due regard to the politics of the change. Invariably the focus has been on the mechanics of the change with scant thought was given to the reality of political churn, the continual change of governments, the seemingly endless cycle of progressive and conservative governments and electoral acceptance. History is festooned with educational innovation that died with the change of government, and even change of minister. Invariably new governments, new ministers of education, school superintendents like to quickly display their credentials, happy to throw out millions of dollars of achievement to demonstrate their way is best. 

Core system change is very unlikely to be sustained unless it is accepted, and in time normalised by the electorate. Experience suggests all too often well-intentioned educators have mapped out major change without giving a thought to the political context, implications or long term community acceptance. One will struggle find mention in the educational change literature the imperative of factoring into the change implementation the electorates likely acceptance of the innovation.

Logistical

Logistically the many challenges facing change at the individual school level, that we identified in ‘The Challenge of Creating a Digital School’ are amplified many fold at the system level, and to those many considerable constraints are added those at the system level. 

These are but some of the hurdles to be overcome.

The challenge of simply running an education system in a time of accelerating change is immense.

Running that system while also implementing core system wide change takes the challenge to another, for many possibly unattainable, level. In analysing the history of one of those rarities that has sustained the system change forty plus years ago while the challenge of making the change in the 1970s was immense the system was, in relative terms working with largely known constants. Paper as the technology core to the construct was largely unchanging. That was a world where it was accepted that one had around a week to respond to an important letter, a ‘leisurely’ turnaround that continued until the early 1990’s.

Fifty plus years after the identification of Moore’s Law (Wikipedia, 2019) the rate of digital evolution continues to accelerate largely as projected, with few organisations, let alone school systems, able to stay abreast of the rate of technological change (Friedman, 2016), (Deloitte, 2017). To the already considerable challenge of conducting a complex human organisation is added the pace of continual social, political, economic, environmental and technological change, including uncertainty, disruption, digital convergence, evolutionary chaos, and continual unintended and unplanned global change. 

An allied challenge, all education authorities will eventually have to a face, is that they are operating – whether desired or not –in a world of chaotic change (Pascale, Millemann and Gioja, 2000). They’ll need to grasp that within that world their long-held belief that development can only occur when rationally, logically planned and implemented must be tempered by the reality that increasingly much development will occur as a natural flow on of digital evolution; unplanned, unintended and remarkably similar worldwide.

Governments, education authorities and schools have ultimately to accommodate both planned and unplanned change, and be aware of, and be ready to optimise the unintended benefits, and the new normal that emerges out of the seeming chaos. Near all the major global changes in the learning and education of the world’s young in the last twenty-five years have flown naturally and unplanned from the Digital Revolution. No planned national or international educational change comes close to having anything near the global impact of unintended, unplanned change (Lee and Broadie, 2018). 

Business from the mid 1990’s recognised in their planning they had to accommodate the intended and the unintended change (Thorpe, 1998).

The digital masters in schooling also appreciated this new imperative (Lee and Broadie, 2018).

The history of schooling since the world went online in 1993 with Mosaic reveals most schools, and education authorities didn’t (Lee and Broadie, 2018), but recent conversations suggest some are, and in so doing are aware they will need to bring the teachers and community with them in that realisation.

Natural evolutionary change is invariably inefficient (Pascale, Millemann and Gioja, 2000). It needs to be shaped to advantage by astute leaders aware of the world megatrends.

Core system change must thus still be planned astutely, with due regard given the many interconnected parts but that planning and the outcomes desired should be more open and flexible, able to accommodate the naturally emerging unintended benefits, and to address the undesired disbenefits.

A telling feature of the successful system change analysed was the integrated totality of the change design and implementation (Lee, in press). It was built on core, timeless educational principles that underpinned every facet of the change. Forty plus years on that was still apparent.

All too often efforts at core school change are piecemeal, delivered by discrete cells within the central office, without regard to the desired totality or electoral acceptance, that soon wither with the change in government, and funding priorities.

The immensity and complexity of the challenges to sustained core system change demand leaders in Government, the central administration and every school capable and astute enough to normalise the desired change.  It necessitates systems continually having educational leaders able to sit in the helicopter and understand the evolving macro scene, the interrelatedness of the many parts, able to ensure evolving, increasingly integrated and complex digitally based school ecosystems sustain and grow the desired change.

The challenge of growing and appointing school leaders able to play that role, and to do so over the decades might be a step too far for most education systems, struggling as most are to find principals simply able to manage the status quo.

To normalise, sustain, and in time grow the core change over the decades the system requires leadership identification, growth and appointment processes that will go a long way to providing the desired personnel.

Most systems, where the focus is very much on appointing heads to manage the status quo, are years away from the desired, with the question having to be asked if the desired can ever be achieved.

A related ‘leadership’ challenge facing near all systems is that the implementation of the change is invariably entrusted to a mature, invariably highly segmented bureaucracy. They use staff, structures and processes employed to maintain the status – quo. That group likely not only lacks the understanding, mindset, drive to implement significant organisational change but also the structural agility to do so. 

It is a recipe for failure, that can be obviated, but from the track record is rarely done. 

Successful sustained core system requires the designers to accept school change must be done from within the school, and increasingly the school community, and done eventually by every school in the system.

The designers can’t wave a magic wand, or simply issue a media release and assume the change will happen.  It won’t.

Allied is the imperative of recognising that every school is unique, with each requiring its own change strategy.

It is appreciated this runs counter to the prevailing views of many bureaucrats and likely governments, but every school has a unique context, history, community, culture, mix of staff, challenges, and sits at different points along the school evolutionary continuum.  Moreover, each has a head with his/her own desires, capabilities, leadership style and facility to orchestrate major organisational change.

While Government and the system leadership must provide direction and support history affirms that leadership must be willing to trust and empower its professionals and communities if it wishes them to normalise, sustain and in time grow the core change.

The willingness to distribute that power is something historically few systems have been prepared to contemplate, but until they do, and cease micro managing and distrusting their professionals the chance of sustained core change will remain remote. 

A telling but largely unacknowledged factor in achieving core system change, that stood out in the analysis of the successful change, (Lee, in press) is the timing of the change.  Achieving the initial momentum and acceptance is the hard part. Normalising and sustaining the change is that much easier if the ball is rolling. It was likely somewhat easier to innovate in the socially progressive world of the late 60s and 70’s than immediately post 9/11. Similarly, it is often easier to introduce major change after a resounding electoral success than at the end of a tired government.

It bids Governments and system administrators to think carefully about context and the timing of a change they want sustained for decades to come. 

Conclusion

Yes, core system change is possible, and sustainable, but it is easy to see why the track record globally is so poor, and likely to remain so.

If, and it is a big ‘if’, governments want to provide an apt contemporary education for all its students and to make changes that will be sustained governments, policy makers, educational administrators, and indeed teachers, the media and society in general must appreciate the immense difficulty of the move, and the real chance of failure.

They need also understand in a world of ever accelerating technological and social change the challenge is growing daily.

It is time to cease being glib about core school change, to appreciate the magnitude of the constraints, to approach the change with the eyes wide open to both the political and logistical challenges and to laud those systems that have made and sustained core change over the decades.

Bibliography

  • Friedman, T (2016) Thank you for Being LateNew York Farrer, Straus Giroux
  • Lee, M and Broadie, R (2018) Digitally Connected Families. And the Digital Education of the World’s Young, 1993 – 2016, Armidale, Australia, Douglas and Brown – http://douglasandbrown.com/publications/–  
  • Lee, M (in press).Creating, Sustaining and Revitalising the ACT Secondary College Model.
  • Pascale, R.T, Millemann, M, Gioja, L (2000) Surfing at the Edge of ChaosNY Three Rivers Press
  • Wikipedia (2019) ‘Moore’s Law’, 2 July 2019 at – http://en.wikipedia.org/wiki/Moore’s_law

Empower and Educate: Not Ban

 

Avoid Damaging the Schools

 Mal Lee and Roger Broadie

Being digital in a universally connected world is a core educational capability all the young will require.

At first glance, it is logical to expect schools to lead the way in growing that capability.

When a nation like France decides to ban the use of smartphones in all its schools many will ask how is it going to ready its young for being digital?  The same holds of schools that chose to ban the children’s kit.

Isn’t it better to educate them on the use of the digital astutely, than to ban the technology and abrogate responsibility? Shouldn’t the nation’s schools, funded to educate the young, be nurturing that core capability?

As a general principle, the answer is yes.

That said one must simultaneously also ask a question rarely posed – who is best placed to grow the young’s being digital?

History (Lee and Broadie, 2018) affirms that while ‘being digital’ is in part an inherent capability, that will largely naturally grow from birth onwards it does require the astute guidance of elders to support and shape its appropriate growth.

Seemingly highly logical.

The answer as to who is best placed is however not black and white.

Twenty plus years of history and digital disruption (Lee and Broadie, 2018) suggests the best way forward is rather more nuanced.

Governments, schools, many academics and even the media seemingly have no doubt it should be the schools, with the teachers implementing the policies of government.

History and near two billion digitally connected young say it should – and will be – the digitally connected families of the world.

And that parents globally have – largely unseen – already adopted the new global normal, where the families play the lead role, from the day the child is born. The trend is very strongly for the digitally connected families to play an increasingly central role in nurturing the children’s learning with the digital, and for the schools at best to play a complementary role, and critically only when they are prepared to create a learning culture akin to, and build upon the leadership of the families.

This development is a natural flow on from the Digital Revolution, and the continuing exponential digital evolution.

The current reality is that it will make little or no difference to the world’s young being digital if most schools and governments ban the use of the children’s personal digital technologies in the classrooms. It hasn’t made any difference since the mid 1990’s when society began going digital, and the schools retreated behind their cyber walls and successfully repelled the Digital, and Mobile Revolutions (Lee and Broadie, 2018).

Ironically the bans will likely negatively impact the schools more than the young.

The natural growth of the young’s being digital will, on current trends, continue unabated.

Most schools have long been dealt out of the main play in the young’s learning with the digital.

Near on 70% (ITU, 2017) of the world’s young are digitally connected and have normalised the 24/7/365 use of the digital, from the age of three upwards.

Governments and most schools globally have played no significant part in that connectivity.

It has been – and continues to be – the digitally connected families of the world that have funded the technology and connectivity, and been willing to empower and trust their children to take charge of their learning with the digital, largely unfettered.

The governments and schools have provided the families of the young little or no funding or support, all the while spending billions of taxpayer’s monies ineffectually on school technology.

Indeed, from the mid 1990’s most schools have operated behind their walls, isolating themselves from an increasingly connected world, refusing to recognise the out of school learning with the digital, preventing the classroom use of the children’s mobile digital technologies, and leaving the families to fend for themselves.

Significantly the schools have not – and still don’t – attach great importance on the digital underpinning all learning. They see no need to grow the children’s being digital as a core capability, or to move away from their use of the traditional highly controlled and structured, linear teaching, within what are still Industrial Age organisations.

Critically most schools have not given their students agency over their learning with the digital. The students are disempowered, distrusted, have no voice in what is taught, are obliged to learn what the experts believe right, are compelled to use the school technology and to follow the dictates of the teacher.

In marked contrast the digitally connected families of the world, from the 1990’s onwards believed being digital in an increasingly connected and networked world was vital for their children’s education and life chances (Lee and Broadie, 2018). Revealingly a 2018 US Gallup survey on digital devices concluded while 87.5% of parents believed they were important to their children’s education only 36% of teachers held that belief (Busteed and Dugan (2018). Tellingly the same poll revealed that while only 13% of parents believed the devices could be harmful to the children’s education 69% of teachers believed they would (Busteed and Dugan, 2018).

While US figures little is the wonder that scant if any notice is taken of educators’ invariably negative advice on the acquisition and use of the most sought after devices in human history; devices that daily are becoming more central to life, learning and work in a digitally connected world.

Significantly the families not only provided their children the technology but supported their use of a strongly laissez faire, non-linear, naturally evolving approach to learning, where the children largely took charge of their use and learning with the digital.

As the technology evolved and became simpler to use so the age of those using the digital outside the school walls plummeted.

For at least the last five years, most children born into digitally connected families will by three have largely naturally grown the key elements of being digital, capabilities they will use, and grow lifelong – regardless of what schools or governments desire.

The die is largely cast before governments and their schools come into the children’s education.

The young will only use the structured learning approach of schools when compelled.

The several billion digitally connected young – and those millions being connected weekly – are not about to give up the agency over their learning, and abandon their highly successful, enjoyable and strongly individualised approach that naturally keeps them at the cutting edge. They are not about to revert to a dated, ineffectual approach, where their learning with the digital outside the classroom isn’t recognised, and they are distrusted and disempowered.

Governments and schools could learn much about who is best placed to grow the young’s being digital by comparing the development with the young’s learning to speak.

Both are inherent capabilities, naturally grown by the parents in the family setting, ‘operational’ with most children well before starting school.

Tellingly learning to speak – although one of the most basic of educational capabilities – isn’t formally taught by the schools, except with children struggling. A core skill that underpins all learning is naturally collaboratively built upon by the school and family.

The growing of the nation’s young ‘being digital’ from birth onwards, and having it underpin all learning 24/7/365 could and likely should be approached the same way.

It would necessitate the schools – and government – recognising the families’ lead. It would oblige them to appreciate that for decades the best teaching practice with the digital has been be found outside the school. It would entail schools growing a learning culture like the families, and being willing to empower and trust the young. The schools – like with speaking – would be complementing the efforts of and adding value to the efforts of the digitally connected families.

That is what is happening with those exceptional schools globally that have long ceased doing the digitaland are being digital.

Schools, governments can continue to operate alone, controlling every facet of learning with the digital within the school, dismissing the efforts of the digitally connected families, banning the student’s use of the personal technologies and declining to build upon the children’s digital base but all that will do is lessen the standing and relevance of the schools.

Children and families that have only ever known a digitally connected world will regard those schools increasingly as out of touch with reality, dated and irrelevant, with the students becoming increasingly disengaged and likely alienated.

Hand written exams are not their world.

The young – with the support of their family, peers, networks – will continue to take charge of their learning with the digital, to grow their learning how to learn and to apply that talent in an increasingly connected world to learn what they desire, by-passing the schools when they want.

Schools that try and compete with the families will lose. What little influence they have with the digital will continue to decline as those schools lag increasingly behind the families’ thinking and usage.

Significantly the schools that try and compete, and which ban the technology will deny the nation’s digitally empowered young the opportunity to work with many talented professionals, who if empowered and allowed to fly can take the children’s thinking and learning to an appreciably higher order. The untapped potential of the digital remains immense. All the nation’s young – and not just the ‘self-starters’ – need to be challenged and extended. It is not enough for the young to be digitally proficient – all should be continually challenged and supported by astute teachers and innovative teaching to operate at a high plane lifelong – whatever the young’s interests and passions.

Conclusion

While the history, research and logic strongly suggests governments and their schools should move immediately to genuinely collaborate with the digitally connected families the same history, and governments near universal desire to control every facet of schooling, suggests very strongly it isn’t about to happen.

There will be exceptional schools, and likely more exceptional schools that will be willing to distribute their control of the teaching and learning, and genuinely collaborate with their families, but most will not (Lee and Broadie, 2018).

Most schools, usually with the support of government, will continue with their insular Industrial Age ways, placing limited importance on being digital or empowering the young to take charge of their learning, and banning or inordinately controlling the young’s school use of the technologies they use 24/7/365.

 

 

 

 

 

 

 

 

 

 

Technology Agnostic

Mal Lee and Roger Broadie

Recognise that in the school’s evolutionary journey and the quest to normalise the use of the digital you’ll be working towards a situation where the school is technology agnostic: where it doesn’t matter what personal technologies or operating systems those within the school community choose to use.

So long as the chosen technologies can readily access the Net as far as the school is concerned it doesn’t matter which folk choose.  While it is likely wise for schools to provide continually updated advice, part of the trusting and empowering of the school community is letting each member make the choice of the desired personal technologies.

Let the user, the learner, the client decide.

We appreciate for many raised and trained during the Microsoft hegemony, who experienced the Apple – Windows ‘conflict’ and who believed that all in the school had not only to use the one operating system but also the same model of computer this will call might sound sacrilegious.

The technical imperative for the school to use the one operating system disappeared at least 5-6 years ago with the emergence of digital ecosystems able to readily accommodate the many different mobile operating systems.  One has only to note the ease of providing all manner of smartphones, phablets and tablets instant access to the Net to appreciate why all schools to be technology agnostic as soon as feasible.

The assumption that all students and teachers must use the same hardware and software in the teaching and learning more to do with the

  • desire by the school – and its ‘ICT experts’ – to retain unilateral control of all aspects of the teaching, learning and technology resourcing
  • focus on the technology and its maintenance rather than on the desired learning
  • belief the young learn best how to use the technology when taught in a highly linear lock step manner, with the teacher in control, with all using the same technology, often with the school being able to monitor every key stroke
  • school’s distrust of and lack of respect for its students, parents and indeed most of its teachers
  • school’s insular mindset that focuses on that happening within the school walls, to the virtual exclusion of any student usage of the digital in the real world.

As schools mature digitally, genuinely collaborate with their homes, socially network, come increasingly to respect, trust and empower all within the school’s community and create a culture and adopt a mindset where the use of the digital is normalised the control over thinking disappears.

All come to appreciate that what matters is the facility of the technology – or more likely the student’s suite of digital technologies – to perform the desired functions.  In authoring an e-book it matters not whether the student uses an Apple, Android, Windows, Tizen or Firefox based system, or a mix thereof to create the final product.  While the ‘ICT experts’ will have their preference so too will each client.

That said, one can mount a case for a graduated shift and schools with limited technology staff opting to stay for a time with a common operating system.  However even those that have started this way soon open the doors for the students to use the kit they desire.

In embarking on your digital journey your school evolve at pace but so too will the technology and the practises one employs to derive the most from the current technology.

Work as fast as is feasible to shift from the traditional prescribed personal technology model to one that is technology agnostic.

BYOT and Digital Normalisation

Mal Lee and Roger Broadie

Having all students use in class the suite of digital technologies they use 24/7/365 so naturally as to be near invisible is critical to the on-going digital evolution of the school.

As Lee and Levin elaborate in their freely available (http://douglasandbrown.com/publications/) BYOT and the Digital Evolution of Schooling until schools are willing to distribute their control of teaching, learning and personal technology, to trust, respect and empower their students there is little likelihood of the school normalising the use of the digital and furthering the school’s digital evolution.

Rather the school, even if spending thousands on digital technologies, will remain operating within a paper based, control over operational paradigm unable replicate its client’s normalised use of the digital outside the school walls, and to meet both the client’s and society’s rising digital expectations.

Schools have ultimately to trust and empower all their students.

That is critical if they are to normalise the whole of school community use of the technology, and position the school culturally and technologically to continue its digital evolution.

The point that Lee and Levins make in their book is that BYOT- which is where the school encourages the children to use in class the digital technologies they are already using 24/7/365 – is but a phase, albeit a critical phase, in the digital evolution of the school.

BYOT – contrary to the views expressed by many – is not primarily about the technology but rather is a vital educational development where the school declares its willingness to cede its unilateral control of teaching, learning and technology and to genuinely collaborate with its digitally connected families and to work with them in providing a mode schooling befitting a digital and networked society.

It is a major step in creating a 24/7/364 mode of schooling that actively involves all the ‘teachers’ of the young – not simply the professionals in the school.

When all the students use their own personal technologies naturally in the classroom a new norm is achieved, a norm where the technology recedes into the background and the learner and the desired education takes precedence. With normalisation BYOT as a label very soon disappears from the school’s vernacular.

That said it bears reiterating that in 2017 relatively few schools globally have achieved digital normalisation – for the simple reason that it is very hard to do.

As Lee and Levins (2016) address in depth, and this series of blogs affirms the readying of the school for BYOT and in turn digital normalisation requires astute leaders who over time are willing and able to address the plethora of variables needed to significantly change the culture and thinking of the school, and create an integrated digitally based ecosystem able to continually make best use of the digital.

BYOT and Digital Normalisation

Mal Lee and Roger Broadie

Having all students use in class the suite of digital technologies they use 24/7/365 so naturally as to be near invisible is critical to the on-going digital evolution of the school.

As Lee and Levin elaborate in their freely available (http://douglasandbrown.com/publications/) BYOT and the Digital Evolution of Schooling until schools are willing to distribute their control of teaching, learning and personal technology, to trust, respect and empower their students there is little likelihood of the school normalising the use of the digital and furthering the school’s digital evolution.

Rather the school, even if spending thousands on digital technologies, will remain operating within a paper based, control over operational paradigm unable replicate its client’s normalised use of the digital outside the school walls, and to meet both the client’s and society’s rising digital expectations.

Schools have ultimately to trust and empower all their students.

That is critical if they are to normalise the whole of school community use of the technology, and position the school culturally and technologically to continue its digital evolution.

The point that Lee and Levins make in their book is that BYOT- which is where the school encourages the children to use in class the digital technologies they are already using 24/7/365 – is but a phase, albeit a critical phase, in the digital evolution of the school.

BYOT – contrary to the views expressed by many – is not primarily about the technology but rather is a vital educational development where the school declares its willingness to cede its unilateral control of teaching, learning and technology and to genuinely collaborate with its digitally connected families and to work with them in providing a mode schooling befitting a digital and networked society.

It is a major step in creating a 24/7/364 mode of schooling that actively involves all the ‘teachers’ of the young – not simply the professionals in the school.

When all the students use their own personal technologies naturally in the classroom a new norm is achieved, a norm where the technology recedes into the background and the learner and the desired education takes precedence. With normalisation BYOT as a label very soon disappears from the school’s vernacular.

That said it bears reiterating that in 2017 relatively few schools globally have achieved digital normalisation – for the simple reason that it is very hard to do.

As Lee and Levins (2016) address in depth, and this series of blogs affirms the readying of the school for BYOT and in turn digital normalisation requires astute leaders who over time are willing and able to address the plethora of variables needed to significantly change the culture and thinking of the school, and create an integrated digitally based ecosystem able to continually make best use of the digital.

  • Lee, M and Levins, M (2016) BYOT and the Digital Evolution of Schooling Armidale Douglas and Brown – http://douglasandbrown.com/publications/

Collaboration in Learning. Transcending the School Walls

Mal Lee and Roger Broadie

Mal Lee and Lorrae Ward published their research on the growing school – home nexus in 2013 in their ACER Press publication Collaboration in Learning: Transcending the School Walls. That work not only examined the nature of the collaboration in case study schools in the UK, US, NZ and Australia and its many benefits, but also the importance of developing a mode of schooling and teaching apposite for an ever evolving digital and increasingly socially networked world.

Lee elaborated upon that work in ‘Digital Technology and Student Learning’ (2014) and fleshed out how schools in their genuine collaboration with their homes could markedly improve the student learning. By

  • improving the home – school collaboration
  • empowering the parents and students and furthering their understanding of what is being learnt outside the classroom
  • making learning more relevant and attractive
  • lifting time in learning
  • adopting more individualised teaching
  • making greater use of peer supported learning
  • teaching more in context and
  • making apt use of increasingly sophisticated technology

the belief was schools should be able to markedly improve each child’s education.

The intention here is not to elaborate upon that work nor is it to repeat the points made in ‘Home – School – Community Collaboration’ (Lee and Broadie, 2016), but rather to comment on the developments that have occurred since writing the earlier works, and to place the developments in context.

What is increasingly apparent is that genuine home – school collaboration and teaching and learning that transcends the classroom walls is primarily a feature of a higher order mode of schooling. It is likely to be found only in those schools that have a digital operational base, recognise the learning happening outside the school walls and which are of a mind and have a culture accepting of genuine collaboration. While as indicated (Lee and Broadie, 2016) educational leaders and governments have for decades extolled the benefits of home – school collaboration and spent vast monies and efforts in the quest, genuine collaboration – except in some niche school settings – doesn’t take hold until schools have gone digital, begun to socially network and are of a mind to nurture the desired collaboration.

What is also clearer is that genuine collaboration between the school, its homes and community is critical to the on-going digital evolution of schools, the shaping of school ecosystems that merge the expertise and resources of all the teacher’s of the young and in time the development of a curriculum for the 24/7/365 mode of schooling. Until schools are ready to collaborate, to listen to their homes and the young, to value the contribution all parties can make to the 24/7/365 teaching of the young and have in place a culture and digital infrastructure that will facilitate the collaboration they have little chance of creating and resourcing the desired ever evolving school ecosystem or of providing an instructional program for a socially networked community, that successfully involves all the teachers of the young. Rather the schools will continue as insular, site fixated teacher controlled organisations, increasingly divorced from the real world.

Genuine collaboration is thus one of the critical steps in the school’s digital evolution.

With the benefit of hindsight and the opportunity to examine the operations of schools that have moved beyond the Digital Normalisation stage it is also clearer that in genuinely collaborating with the student’s homes and the community in improving the education provided the schools will – without any significant extra effort or expense – also simultaneously enhance the school’s

  • social networking
  • ecosystem
  • resourcing
  • administration and communication
  • marketing and promotion, and
  • growth and viability.

Genuine collaboration with the school’s clients in the school’s prime business – the holistic education of its young – will in a digitally based, socially networked school largely naturally fuel the growth of the total school ecosystem.

While the silo like nature of traditional schooling inclines one to consider the teaching and learning – the educational element – in isolation, the situation within increasingly integrated evolving complex adaptive systems obliges all associated with the school, but in particular its leaders to always look at the integrated totality, and how the enhancement of a critical facet of the ecosystem will likely impact all the other parts.

Within an integrated school ecosystem the old division of operational responsibilities largely disappears. The focus is on the desired learning, with the school looking to use whatever it deems appropriate to enhance that learning. It matters not if it makes use of a community organisation, a communications tool, a student team, an online resource or a combination of ‘resources’. What matters, is the desired learning.

Achieve genuine collaboration in the learning and the school will be well positioned to continually grow its total ecosystem and productivity.

  • Lee, M and Ward, L (2013) Collaboration in learning: transcending the classroom walls, Melbourne ACER Press
  • Lee, M (2014) ‘Digital Technology and Student Learning’, Educational Technology Solutions – July 15 2014

 

Empowering the Professionals

Mal Lee and Roger Broadie

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While the empowerment of the total school community is very important what is critical is the empowering of all one’s paid staff – the teachers and the professional support – and having them use their full professional capability to continually grow the school.

For too long schooling has failed to get the most from its professionals.

It is not the fault of the staff but rather poor and dated organisational practises, and in many situations the authorities lack of trust in the professionals and belief they have to be micro-managed.

Rapidly evolving tightly interconnected, increasingly complex higher order school ecosystems cannot afford that waste, inefficiency and distrust.

It is easy to forget in all the talk about the digital and the social networking that the school’s greatest resource is its professional staff. 85% plus of the school’s recurrent funding is spent on staff salaries and on costs. 3%- 4% of the funding if lucky is spent on the digital technology.

The scarcest resources in any organization are performing people (Drucker, 2000, p121).

Within the traditional strongly hierarchical silo like school the vast majority of the teachers and the professional support staff have for generations been disempowered and their professional capability markedly underused.

Within that ‘factory’ model only a few atop the apex – the management – have a macro appreciation of the workings of the school, with the teachers – the production line workers – expected to follow orders and focus on the micro applying their expertise to their part of the production line. We have thus maths, chemistry, history and English teachers whose very title communicates their limited role, micro focus and contribution.

Examine the likes of the national standards for Australia’s teachers (http://www.aitsl.edu.au/australian-professional-standards-for-teachers/standards/list) and you’ll see classroom teachers are still expected to focus on their area of expertise and not have any significant understanding of the macro workings of the school until they reach what is termed the ‘Lead’ level and even then the involvement is limited.

The same micro focus is true of the professional support staff with most expected to look after a narrow area of operation, often being explicitly denied any wider involvement. How many schools today actively involve the professional support staff in their ‘staff’ meetings? It is likely most traditional schools wouldn’t contemplate involving the professional support, believing such meetings should be restricted to those who know, the ‘academic’ staff.

The dated – factory derived – assumption is that a strong division of labour, controlled by a small management team will provide the most efficient holistic education for each child in an increasingly inclusive digital and socially networked society.

That is somewhat questionable.

Little is the wonder that few of the teachers or the support staff in the traditional settings have come close to realising their full professional capability, and acquiring and being able apply the kind understanding and expertise needed to assist operate and grow a tightly integrated school ecosystem. There is no expectation they should do so, most accepting their lower order standing until they retire.

For too long schools have made limited use of highly educated, well-paid staff, providing neither the expectations, support or in many respects the rewards deserved of professionals. The treatment of the professional support staff, many of who have degrees, has been particularly wasteful, with their talents invariably underused.

Of note is that all the pathfinders began their evolutionary journey with this staffing scenario, with the normal mix of staff, the good and indifferent.

The creation and growth of a tightly integrated digitally based school ecosystem where every facet of the school’s operations is directed towards continually realising the shaping vision in an ever evolving complex adaptive system requires all paid staff – teaching and support – contribute to the macro workings of the school as well as their area of expertise. Every professional should rightly be expected to assist grow the school and their own expertise, and to do so as the school moves to an ever higher plane (Lee, 2015).

Within a tightly interconnected, naturally evolving ecosystem any initiative is likely to have as indicated both its intended and significant unintended benefits that could be manifested any part of the of the school’s operations, its teaching, administration, communication, resourcing or marketing. Any of the staff, teaching or support, could be impacted and thus all need to play their part in optimising the unintended. The introduction a new school app, a seemingly simple initiative, will for example likely impact many parts of the school, educational and administrative, yielding both the planned and very likely unintended benefits..

In going digital and increasingly integrated, with the operations transcending the school walls, the old divisions of labour – the old internal and external walls – soon disappear and the school needs professionals able to flourish in that interconnected environment, understand the links, thrive on the seeming chaos and uncertainty and to go the extra mile when needed.

Tellingly newly appointed staff within the mature digital organisations are expected to make that professional contribution from day one – contrary to the view expressed in the teaching standards. While it is recognised it takes time for even the most capable of professionals new to the organisation to get up to speed there is nonetheless the expectation that as a professional they lead within their speciality and organisationally.

The case studies have revealed that likely the only way to create this type of higher order staff is to empower all and assist each person grow his/her professionalism and understanding of the macro workings of the school in situ, and by ensuring all are provided the apt digital kit and support.

It will take time and be closely aligned to the evolution of the school, the change in its culture and mindset and the movement to a higher order mode of schooling.

The authors have considered ways of accelerating the staff empowerment and cultivating the higher order skill and mind set out of context but we strongly suspect – at this stage at least – the professional enhancement is best done primarily in house, in context, with the aid of mentors and apt professional learning networks.

  • Drucker, P (2001) Management Challenges for the 21st Century, NY Harper Business

 

Cutting Through the Technology Hype

Minimising the waste and maximising the effectiveness

Mal Lee and Roger Broadie

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A growing and perpetual challenge schools will face in their digital evolution is that of successfully cutting through the immense and often very sophisticated hype associated with all emerging digital technologies, to acquire the technology needed and to avoid wasting scarce monies, social capital and teacher’s time with the unnecessary and the ineffectual.

This is where the principal’s digital acumen is tested.

While the technology companies have over the last century plus displayed considerable marketing expertise in winning over the school market globally (Lee and Winzenried. 2009) their efforts in recent years have become that much more sophisticated – and in some instances one might say insidious. Most of the companies are simply doing their utmost to sell their product, but recent studies on a development known as ‘edubusiness’ indicate a few could be using their involvement in educational testing to ‘validate’ the selling of their instructional technology.

The studies by the likes of Hogan (http://researchers.uq.edu.au/researcher/11666, http://www.aare.edu.au/blog/?tag=anna-hogan) and Lingard (http://www.educationincrisis.net/blog/item/1243-complementarities-and-contradiction-in-the-pearson-agenda) provide an insight into the techniques some of the multinationals employ to secure and hold the school’s custom.

Those studies underscore why the head, as the school’s chief architect and final decision maker, has to be able to cut through the technology hype (Lee and Finger, 2017), and why it is vital the school has a ‘chief digital officer’ (Lee, 2016, 1) who can provide the principal the requisite expert advice.

While those of us studying the evolution of the digital technology in schooling have observed the finite hype cycles of all the major instructional technologies over the last fifty plus years, and the often still very considerable gap between the technology rhetoric and the reality, daily we continue to watch schools and governments spend vast monies on dated and dubious technological ‘solutions’.

Schools, education authorities and indeed governments globally have over the last forty plus years wasted millions of scarce dollars acquiring inappropriate and unnecessary digital technologies. They continue doing so today. Election after election globally one sees the ‘in technology’ offered up to the voters. The poor decision- making is not only costly but also wastes the teachers’ time and impairs the productive use of the apt technology.

Disturbingly this has been so with all manner of instructional technologies since the magic lantern (Lee and Winzenried, 2009) and is likely to continue until schools – and principals in particular – exercise the requisite acumen and leadership in shaping the desired totality.

How great that waste of money and time has been no one knows. Suffice it to say any who have been associated with digital technology in schools for any time will be aware of the monies that have been, and are currently being wasted, the staff’s frustration of being lumbered with inappropriate technology and the damage caused the digital evolutionary quest when ill conceived decisions are inflected on the school. For example in the recent elections in the Australian Capital Territory (ACT) the subsequently successful Labour Party pledged to provide every student an iPad. This ‘one size fits all approach’, that would be controlled by the Government’s ICT experts, without regard to each school’s situation was offered to some of the most affluent electorates, in one of the world’s most affluent nations. No thought was seemingly given to the reality that virtually every child in that wealthy city state already had a suite of personally selected digital technologies, that the children from a very early age had already normalised the use of the digital 24/7/365 and that the government was both duplicating the home buys and imposing a ‘solution’ that would stymy the digital evolution of its schools.

Sadly the ACT scenario is being replicated worldwide, probably daily by other governments, education authorities and schools. All are still focussing on the parts, and not the creation of the desired tightly integrated digitally based ecosystem (Lee and Broadie, 2016, 17).

It takes astute decision makers, supported by apt processes to acquire and secure access to the digital technologies required, to see through the hype and spin, to reject the unwarranted, and to minimise the waste and maximise the effectiveness of the technology.

It requires of them very good crap detectors.

Fortuitously it would appear the first of the schools have attained a digital maturity and an understanding of the desired totality where they can markedly minimise the risk of acquiring the unnecessary technologies, while simultaneously ensuring their staff, students and parents have the digital tools and resources required.

That said we’d suggest it is impossible for schools not to make mistakes. Digital evolution and transformation is by its very nature risky, the way forward uncertain and while the digital technology has improved markedly there is still often a large gap between the promised and actual performance. Mistakes, some substantial were made by all the schools studied. All one can ever do is to minimise the risk.

That risk can be markedly reduced by:

  1. Giving schools the power and responsibility for ‘acquiring’ the digital instructional technologies they require, getting the central office ‘ICT experts’ out of the play with the personal technologies (Lee and Levins, 2016) and having the latter focus on providing the bandwidth and where apt the network infrastructure. Be willing to say no to undesired technological solutions offered by the ‘ICT experts’, be they in or out of house.
  2. Ensuring the Principal and ‘CDO’ oversee all key digital technology decisions. All buys should enhance the desired school digital ecosystem and as such one needs both a whole of school digital technology budget, and most assuredly not the traditional discrete faculty/unit budgets, and simple checklists and processes that lessen the chance of the school purchasing inappropriate technology solutions.
  1. Moving the school to an increasingly mature digital operational base, distributing the control, empowering the school’s community and having all better understand the role the balanced use of the digital and socially networking can play in creating the desired culture and digital ecosystem. Having all, rather than a few ‘experts’ understand the desired role of the technology is vital.
  1. Pooling the digital technologies of the student’s homes, the school and its community and distributing the risk, particularly with short life cycle technologies. Schools don’t have to own the desired personal technologies to ‘acquire’ them. Indeed it is far wiser not to buy them, except in special circumstances.
  1. Adopting a BYOT policy, and in turn normalising the whole of school use of the student’s own suit of evolving digital technologies. BYOT – and having each student select, acquire, support and upgrade each of his/her chosen suite of hardware and software places control in the hands of each user and largely removes all the risk for the school and government associated with most of the short life personal technologies. With BYOT the school basically removes from its remit the near impossible task of continually funding and selecting the desired personal technologies for each child, while at the same time empowering its clients. By all means offer advice but the school and vitally government has no longer to worry about all the hype and risk surrounding the plethora of short-term personal technologies.
  1. Appreciating that the richness of the educational resources on the Net and the multi-media digital creation facilities and apps in the student’s hands significantly reduces digitally based schools having to buy packaged teaching resources – digital or print.
  1. Networking or working collaboratively with other ‘educational’ services, distributing or totally removing the risk to the school.
  1. Renting apt Cloud or app services. Many schools have over time built very extensive and expensive hosting facilities, the services on which have to be continually updated with the associated risk and costs. The rental of continually upgraded apps and Cloud based services removes much of that hosting cost and the many associated risks.

It also helps if the leadership:

  1. Understands the Gartner Hype Cycle (Lee and Winzenried, 2009) (https://en.wikipedia.org/wiki/Hype_cycle,) and those technologies whose life cycle is shortening. Appreciate – as Lee and Winzenried identified in their 2009 study and description of the life cycle of instructional technologies – many of those technologies will never move beyond the ‘hype’ phase, dying before they are viable. This harsh reality tends to be overlooked in the more recent Gartner studies. Think of the literally thousands of education apps and software solutions – many created and promoted by governments – that never really moved beyond the hype phase and ‘sit’ unused. The other point to appreciate is that in general terms the life cycles of even the economically successful instructional technologies are getting shorter.
  2. Avoids the acquisition or leasing of short life cycle digital technologies. The prevailing perception of likely most schools and the auditors is that the technology will remain current for years. The fact that it won’t and will be soon superseded needs to be understood.
  3. Recognises the total cost of ownership of the technology, and the importance financially, operationally and user wise of very high reliability, low maintenance and the ease of being integrated in the school’s digital ecosystem.
  4. Is aware of the moves by the major technology companies globally to ‘own’ the school and its data, their desire to ‘hook’ schools financially into long term financial commitments and is very wary about entering into any long term financial agreements with those technology companies.
  5. Is continually alert to the likely unintended impact and benefits that will flow from the 24/7/365 use of the digital and the importance of optimising the desired (Lee and Broadie, 2016, 21).

Conclusion

The ability of the head – with the help of the ‘CDO’ – to cut through the digital technology hype, to ask the telling questions and identify if the technology can assist the school realise its shaping vision is a critical leadership skill increasingly required in all digital schools. The failure to do so can at the extreme, as too many schools and education authorities have found, bankrupt the organisation or at the very least deprive the school and authority for years of scarce resources.

That is an unwarranted risk that can be easily avoided if the school’s leadership continually asks if the suggested new technology is needed and ensures the due diligence is undertaken.

 

  • Gartner (2016) ‘Gartner’s 2016 Hype Cycle for Emerging Technologies’ Garner Newsroom, August 2016 – http://www.gartner.com/newsroom/id/3412017
  • Lee, M and Winzenried, A (2009) The Use of Instructional Technology in Schools, Melbourne ACER Press
  • Lee, M and Broadie, R (2016, 21) ‘Optimising the Intended and Unintended Benefits’, Digital Evolution of Schooling June 2016 – https://schoolevolutionarystages.net/?m=201606

 

 

School Difference as the New Norm

Mal Lee and Roger Broadie

It is time that schooling globally accepts, as an underlying operational premise, that schools are different. With change as the new normal, that difference will become increasingly so.

Let’s cease operating on the largely unquestioned and dated premise that all schools are the same.

Let’s understand by changing that long honoured underlying premise, the shaping mindset, one fundamentally changes all one’s dealings with schools.

That said let’s also recognise that schools, like all other digitally based complex adaptive systems (Dooley, 1997), will evolve over time in a remarkably similar manner while at the same time as being different.

In marked contrast to the traditional paper based organisation that was designed for a world of relative constancy and continuity the digitally based organisation is designed to facilitate rapid on-going change, digital disruption, seeming chaos and accelerating evolution and transformation. Where sameness prevailed in the former, difference will be the norm in the latter.

The most advanced organizations will become champions for change, harnessing the latest developments to grow and improve the business (Accenture, 2016. P8).

One of the realities of the Digital Revolution, and a digital and socially networked society is that every digitally based organisation – be it a business, a public utility, a public service unit or a school – will evolve at its own rate. Very quickly organisations within the one area of endeavour will in their digital evolutionary journey continually transform their nature, culture and ecosystem, and do so at varying rates, with the successful soon becoming very different to their slower moving counterparts.

The rate of the digital evolution will be strongly impacted by the leadership of its chief executive officer and his/her ability to create and grow a digitally based and socially networked ecosystem and culture that will provide the clients/customers the products and services they desire (Westerman, et.al, 2014). The more successful move to the fore, the less successful will trail until such time as they are able to surpass the productivity of the digital masters and those unable to compete cease to be viable.

It is very much Digital Darwinism at play (Lee and Broadie, 2016,2).

Each organisation will be at a different evolutionary stage, with the differences between like organisations on trend to continue growing at pace. Think for example of the differences between the digital technology companies, and the productivity of their ecosystem and corporate culture. While the likes of Apple and Google are evolving at pace, organisations like Microsoft, HP and Acer are daily seeking to transform their operations to better compete, the likes of Nokia, Blackberry and Yahoo – all former digital masters – are slipping out of the play.

Contrary to the belief of some there is little governments can do to curtail Digital Darwinism – even if it was desirable.

The same – unseen to many – is happening with schools worldwide.

Schools have to go digital to remain viable (Lee and Broadie, 2015,5).

As evermore schools move to the digital operational mode the digital masters – the pathfinder schools – will continue to evolve at an accelerating pace, the later adopter schools will seek to follow, while those wedded to the ways of the traditional paper school will move closer to a state of equilibrium and questionable viability.

In the 2016 edition of The Taxonomy of School Evolutionary Stages (Lee and Broadie, 2016, 12) we identified seven key and distinct school evolutionary stages, understanding that every school sat at a point on that evolutionary continuum. Schools operating at the Digital Normalisation evolutionary stage are very different organizations to those at the Early Digital. Indeed in many respects the mode of schooling provided in the former is antithetical to the latter, so great is the difference.

In brief schools are already very different.

It is the new reality – the new norm – that should be borne in mind in every school related operation.

Schools are not and should not be regarded as the same.

Moreover they have not been the same for at least the last decade, since the first of the schools moved to a digital operational mode.

Notwithstanding most educational administrators and governments still work on the premise that schools are not only the same, but will remain so for years to come. Globally one sees authority’s continuing to apply a common standard to all its schools.

Look at the following areas and consider how the extent to which all are premised on the assumption that schools are the same

  • National/provincial curriculum
  • National/provincial reform programs
  • Teaching standards
  • Pay scales
  • Duty statements
  • Staff deployment
  • Teacher education
  • Student reporting

You’ll have seen how national and regional politicians view all the schools the same when they seek to impose their magic panacea on the schools within their bailiwick.

It is as if sameness is the key to readying the young for a rapidly evolving uncertain future in a digital and socially networked world.

Ironically while sameness continues to be the underlying premise governments globally have in most quarters recognised the importance in a rapidly evolving digital society of self-regulating units and giving each school and its principal/head teacher a large degree of autonomy,

They are actively encouraging the schools to be different.

What impressed in examining the evolution of the pathfinding digital schools was how successful the astute principals were in taking advantage of that autonomy in shaping schools – markedly different, ever evolving schools – that would provide the ideal education.

One is left with the very strong impression that the vast majority of governments and educational administrators – and most assuredly their bureaucrats – are not aware how strongly their operational thinking is shaped by the premise that all schools are – and will – and probably should always be the same.

One can but hope they see the error in their thinking and that in supporting semi autonomous schools go digital they adopt a digital mindset (Bhaduri and Fischer, 2015) where organizational difference is the new norm.

In shaping your school’s digital evolution it is imperative you take charge of your school’s growth (Lee and Broadie, 2016, 4), understand your school is unique and that you will need to adopt a shaping strategy that suits your situation, regardless how different it makes your school to others.

  • Lee, M and Broadie, R (2016, 4) ‘Take Charge of Your School’s Growth and Evolution’ Digital Evolution of Schooling February – http://schoolevolutionarystages.net/?m=201602
  • Lee, M and Broadie, R (2016. 12) A Taxonomy of School Evolutionary Stages. 2nd Edition Armidale Douglas and Brown – http://douglasandbrown.com/publications/

 

rnessing the latest developments to grow and improve the business.

 

Empowering the School Community

Mal Lee and Roger Broadie

Tellingly all the schools studied have gradually but very surely empowered their total school community – giving their teachers, professional support staff, students, families and the school’s wider community- a greater voice in the school’s teaching, learning, resourcing and direction setting – markedly expanding the school’s capability and improving its productivity.

Significantly the schools have

  • fully empowered their professional staff
  • accorded all in their community greater respect
  • recognised the part all can play in enhancing the 24/7/365 education provided by the school
  • collaborated with all in lifting their understanding of the macro workings of the school and the school’s shaping vision
  • in the process distributed the control of the teaching, learning and school resourcing.

Yes – in all the distribution of control, the collaboration and the empowerment has added to the load on the school leadership, but paradoxically it has simultaneously provided the school principal considerable untapped support and additional resources. All the principals commented on the time needed to genuinely collaborate and listen, the many frustrations and the seemingly inevitable rectification of well intentioned mistakes, but on the upside the empowerment has added appreciably to the teaching and learning capability of the school, its resourcing, and the support and social capital the principal can call upon in growing the school and its attractiveness.

Schools in the developed world historically are working with their nation’s most educated cohort of parents and grandparents who since their child’s/children’s birth have recognised the importance of a quality education for ‘their’ children and who in their home and hands have a suit of digital resources that markedly exceeds that in most classrooms. All moreover have in their community a sizeable and growing body of retirees with considerable expertise, time on their hand and a desire to be valued.

The above alone is a vast source of expertise and additional resourcing the pathfinder schools in their social networking and empowerment are only beginning to tap.

Within a matter of years the early adopter schools in their digital journey have moved culturally from the stage where most within the school’s community were disempowered and had little or no voice in the workings and growth of the school to the point where the total school community is naturally contributing to the daily operations of the school.

It is a historic shift that has been led by the principals – a move that has to be led by the principal.

The move has been graduated, often seeing two steps forward and one back, but inexorably reaching the stage where the empowered expect to be involved in the decision making, if only to be informed of a development that clearly improves the school’s quest to realise its shaping vision. In empowering the school’s community, and vitally by bringing the parents into the 24/7/365 teaching of their children, schooling as we have known it – where the professionals unilaterally controlled the teaching and learning – has likely irrevocably changed.

The digital interface with the school’s community that allows ‘time poor’ members to be consulted and informed about key developments has been – and likely will always be – critical.

That said the empowerment will not be without its moments, particularly as a previously disempowered staff and school community attune their antenna to the extent to which they will be able to express their thoughts and use their new found power. That situation will – as mentioned – be compounded by the ever changing student cohorts and the school leadership having to contend with those new to the school’s culture and ways.

Here again the astute leadership of the principal is critical as she/he works to harness the potential of the empowered while simultaneously maintaining the focus on realising the school’s shaping vision and providing each child an apt education.

It calls for some very skilful balancing but also remembering that in undertaking the digital journey all the adults – teachers and parents – will be experiencing a mode of schooling significantly different to that they knew in their youth.