Category Archives: Trust and school transformation

Trust and Being Digital

 

 

Mal Lee and Roger Broadie

Trust is critical to the young growing ‘being digital’ (Lee and Broadie, 2018a).

Without trust the young will never normalise the use of the digital, and naturally enhance their use of and learning with the continually evolving digital technologies.

It is a new reality that most schools and governments don’t appear to have grasped. Rather globally we see them continuing to distrust and disempower the students, somehow imagining their unilateral control of the students every use of the technology will enable its normalisation, and enhance the nation’s young being digital.

Little is the wonder that near on two billion young (ITU, 2017) (UNICEF, 2017) have normalised the 24/7/365 use of the digital outside the school walls, but relatively few schools globally have been able to achieve that normalisation and have the digital underpin all learning.

We know now that five interconnected conditions are critical to the young’s sustained, natural learning with the digital (Lee, Broadie and Twining, 2018).

  1. Ready access to the personal, preferably mobile technology
  2. Digital connectivity
  3. Support, empowerment and trust
  4. Largely unfettered use
  5. Self-directed learning, able to collaborate when desired.

In providing the children their ‘own’ suite of digital technologies, free to configure them as they wish the digitally connected families are communicating very strongly to the kids the family’s trust in them.

In schools insisting the students use the prescribed digital device and software, in monitoring its every use and in failing to recognise and value the student’s out of school learning with the digital schools are saying very strongly – intended or not – we not only distrust you, but we don’t trust anything you do out of our eyesight.

In enabling the children to connect to the digital technology and the networked world the moment desired, and to do so largely unfettered the family is affirming both its trust in the kids as well trust in the upbringing and education the family has provided.

One will struggle to find a school anywhere that allows, let alone encourages students to digitally connect the moment they believe it will assist their learning, free to access the desired sites and facilities. Rather access is tightly controlled, with the students invariably needing to get teacher permission, to operate within a mandated acceptable use policy, to do at specified times and to work through a tightly controlled, filtered and indeed censored network.

In addition to trusting their children to use the technology and connectivity largely unfettered the family trusts their young to take charge of their learning with the digital technology, they decide what they want to learn, when, how and with the help of whom. Moreover, they are trusted to do so from as young as three, and supported from that age onwards to become autonomous learners, charting their individual path.

Importantly the families – likely unwittingly – trust their children to adjudge their own capabilities and to decide when, and how they best enhance their learning.

In contrast governments and their schools allow the same empowered young no voice in the in-school learning with the digital, with the experts and teachers deciding what needs to be learned, controlling every aspect of the teaching and assessment, with most schools neither valuing or recognising the student’s individualised learning with the digital.  Tellingly not only are the children distrusted, so too are their parents.

Most schools remain strongly hierarchical organisations, tightly controlled by both government and the school executive, with not only the children and the parents distrusted but so too most teachers. Teachers globally are disempowered and micro-managed to the nth degree. Teachers, almost as much as the students are invariably obliged to use the school specified hardware and software, to use a tightly controlled network, and to follow the prescribed syllabus and assessment regime.

There are, as indicated, exceptional schools that have trusted and empowered their teachers, students and families, which have successfully built upon that trust in a BYOT program, normalised the whole school use of the digital, and vitally collaborated with the families in enhancing the children being digital (Lee and Levins, 2016).

But they remain the exception – their continued success strongly dependent on visionary often maverick heads, able to politic their way through the myriad of bureaucratic and government constraints.

Until governments and their senior education decision maker – be it a minister or superintendent – understand the centrality of trust, and openly promote school cultures that build on trust and empowerment schools will likely continue to have limited impact on the nation’s young being digital. Yes, there will always be exceptional heads, schools and classroom teachers that do make a difference. But there will continue to be, as there has been for near on forty years, great teachers burnt out by dated, stultifying organisational structures, and decision makers who refuse to let go of their control, and genuinely trust and empower the professionals, parents and students.

In advocating working from a position of trust the authors are not naively saying there is no need for astute control, for agreed operational parameters, for hierarchical structures and final decision makers.  We are also conscious of the profound impact of the digital in the last twenty plus years and that public policy makers invariably lag 10-15 years behind the technological developments (Deloitte, 2017).

We are simply commenting on the global reality that in the last twenty plus years outside the school walls when the young are trusted and supported to use and learn with the evolving digital technology they naturally grow and evolve their being digital. Moreover, they are on trend to do so lifelong.

When distrusted and disempowered they don’t.

In 2016, the authors wrote on ‘Trust and Digital Schooling’ (Lee and Broadie, 2016), noting then the inability to successfully create digital schools without trust. We observed:

Without trust schools can’t thrive in a socially networked society and sharing economy (Lee and Broadie, 2016).

Two years later, and having scrutinised the evolution and success of the digitally connected families and researched the digital education offered by schools worldwide between 1993 – 2016 (Lee and Broadie, 2018b) we more than ever stand by that observation, and add that without trust schools cannot grow the nation’s young being digital.

 

 

 

 

 

 

 

 

 

Empower and Educate: Not Ban

 

Avoid Damaging the Schools

 Mal Lee and Roger Broadie

Being digital in a universally connected world is a core educational capability all the young will require.

At first glance, it is logical to expect schools to lead the way in growing that capability.

When a nation like France decides to ban the use of smartphones in all its schools many will ask how is it going to ready its young for being digital?  The same holds of schools that chose to ban the children’s kit.

Isn’t it better to educate them on the use of the digital astutely, than to ban the technology and abrogate responsibility? Shouldn’t the nation’s schools, funded to educate the young, be nurturing that core capability?

As a general principle, the answer is yes.

That said one must simultaneously also ask a question rarely posed – who is best placed to grow the young’s being digital?

History (Lee and Broadie, 2018) affirms that while ‘being digital’ is in part an inherent capability, that will largely naturally grow from birth onwards it does require the astute guidance of elders to support and shape its appropriate growth.

Seemingly highly logical.

The answer as to who is best placed is however not black and white.

Twenty plus years of history and digital disruption (Lee and Broadie, 2018) suggests the best way forward is rather more nuanced.

Governments, schools, many academics and even the media seemingly have no doubt it should be the schools, with the teachers implementing the policies of government.

History and near two billion digitally connected young say it should – and will be – the digitally connected families of the world.

And that parents globally have – largely unseen – already adopted the new global normal, where the families play the lead role, from the day the child is born. The trend is very strongly for the digitally connected families to play an increasingly central role in nurturing the children’s learning with the digital, and for the schools at best to play a complementary role, and critically only when they are prepared to create a learning culture akin to, and build upon the leadership of the families.

This development is a natural flow on from the Digital Revolution, and the continuing exponential digital evolution.

The current reality is that it will make little or no difference to the world’s young being digital if most schools and governments ban the use of the children’s personal digital technologies in the classrooms. It hasn’t made any difference since the mid 1990’s when society began going digital, and the schools retreated behind their cyber walls and successfully repelled the Digital, and Mobile Revolutions (Lee and Broadie, 2018).

Ironically the bans will likely negatively impact the schools more than the young.

The natural growth of the young’s being digital will, on current trends, continue unabated.

Most schools have long been dealt out of the main play in the young’s learning with the digital.

Near on 70% (ITU, 2017) of the world’s young are digitally connected and have normalised the 24/7/365 use of the digital, from the age of three upwards.

Governments and most schools globally have played no significant part in that connectivity.

It has been – and continues to be – the digitally connected families of the world that have funded the technology and connectivity, and been willing to empower and trust their children to take charge of their learning with the digital, largely unfettered.

The governments and schools have provided the families of the young little or no funding or support, all the while spending billions of taxpayer’s monies ineffectually on school technology.

Indeed, from the mid 1990’s most schools have operated behind their walls, isolating themselves from an increasingly connected world, refusing to recognise the out of school learning with the digital, preventing the classroom use of the children’s mobile digital technologies, and leaving the families to fend for themselves.

Significantly the schools have not – and still don’t – attach great importance on the digital underpinning all learning. They see no need to grow the children’s being digital as a core capability, or to move away from their use of the traditional highly controlled and structured, linear teaching, within what are still Industrial Age organisations.

Critically most schools have not given their students agency over their learning with the digital. The students are disempowered, distrusted, have no voice in what is taught, are obliged to learn what the experts believe right, are compelled to use the school technology and to follow the dictates of the teacher.

In marked contrast the digitally connected families of the world, from the 1990’s onwards believed being digital in an increasingly connected and networked world was vital for their children’s education and life chances (Lee and Broadie, 2018). Revealingly a 2018 US Gallup survey on digital devices concluded while 87.5% of parents believed they were important to their children’s education only 36% of teachers held that belief (Busteed and Dugan (2018). Tellingly the same poll revealed that while only 13% of parents believed the devices could be harmful to the children’s education 69% of teachers believed they would (Busteed and Dugan, 2018).

While US figures little is the wonder that scant if any notice is taken of educators’ invariably negative advice on the acquisition and use of the most sought after devices in human history; devices that daily are becoming more central to life, learning and work in a digitally connected world.

Significantly the families not only provided their children the technology but supported their use of a strongly laissez faire, non-linear, naturally evolving approach to learning, where the children largely took charge of their use and learning with the digital.

As the technology evolved and became simpler to use so the age of those using the digital outside the school walls plummeted.

For at least the last five years, most children born into digitally connected families will by three have largely naturally grown the key elements of being digital, capabilities they will use, and grow lifelong – regardless of what schools or governments desire.

The die is largely cast before governments and their schools come into the children’s education.

The young will only use the structured learning approach of schools when compelled.

The several billion digitally connected young – and those millions being connected weekly – are not about to give up the agency over their learning, and abandon their highly successful, enjoyable and strongly individualised approach that naturally keeps them at the cutting edge. They are not about to revert to a dated, ineffectual approach, where their learning with the digital outside the classroom isn’t recognised, and they are distrusted and disempowered.

Governments and schools could learn much about who is best placed to grow the young’s being digital by comparing the development with the young’s learning to speak.

Both are inherent capabilities, naturally grown by the parents in the family setting, ‘operational’ with most children well before starting school.

Tellingly learning to speak – although one of the most basic of educational capabilities – isn’t formally taught by the schools, except with children struggling. A core skill that underpins all learning is naturally collaboratively built upon by the school and family.

The growing of the nation’s young ‘being digital’ from birth onwards, and having it underpin all learning 24/7/365 could and likely should be approached the same way.

It would necessitate the schools – and government – recognising the families’ lead. It would oblige them to appreciate that for decades the best teaching practice with the digital has been be found outside the school. It would entail schools growing a learning culture like the families, and being willing to empower and trust the young. The schools – like with speaking – would be complementing the efforts of and adding value to the efforts of the digitally connected families.

That is what is happening with those exceptional schools globally that have long ceased doing the digitaland are being digital.

Schools, governments can continue to operate alone, controlling every facet of learning with the digital within the school, dismissing the efforts of the digitally connected families, banning the student’s use of the personal technologies and declining to build upon the children’s digital base but all that will do is lessen the standing and relevance of the schools.

Children and families that have only ever known a digitally connected world will regard those schools increasingly as out of touch with reality, dated and irrelevant, with the students becoming increasingly disengaged and likely alienated.

Hand written exams are not their world.

The young – with the support of their family, peers, networks – will continue to take charge of their learning with the digital, to grow their learning how to learn and to apply that talent in an increasingly connected world to learn what they desire, by-passing the schools when they want.

Schools that try and compete with the families will lose. What little influence they have with the digital will continue to decline as those schools lag increasingly behind the families’ thinking and usage.

Significantly the schools that try and compete, and which ban the technology will deny the nation’s digitally empowered young the opportunity to work with many talented professionals, who if empowered and allowed to fly can take the children’s thinking and learning to an appreciably higher order. The untapped potential of the digital remains immense. All the nation’s young – and not just the ‘self-starters’ – need to be challenged and extended. It is not enough for the young to be digitally proficient – all should be continually challenged and supported by astute teachers and innovative teaching to operate at a high plane lifelong – whatever the young’s interests and passions.

Conclusion

While the history, research and logic strongly suggests governments and their schools should move immediately to genuinely collaborate with the digitally connected families the same history, and governments near universal desire to control every facet of schooling, suggests very strongly it isn’t about to happen.

There will be exceptional schools, and likely more exceptional schools that will be willing to distribute their control of the teaching and learning, and genuinely collaborate with their families, but most will not (Lee and Broadie, 2018).

Most schools, usually with the support of government, will continue with their insular Industrial Age ways, placing limited importance on being digital or empowering the young to take charge of their learning, and banning or inordinately controlling the young’s school use of the technologies they use 24/7/365.

 

 

 

 

 

 

 

 

 

 

BYOT and Digital Normalisation

Mal Lee and Roger Broadie

Having all students use in class the suite of digital technologies they use 24/7/365 so naturally as to be near invisible is critical to the on-going digital evolution of the school.

As Lee and Levin elaborate in their freely available (http://douglasandbrown.com/publications/) BYOT and the Digital Evolution of Schooling until schools are willing to distribute their control of teaching, learning and personal technology, to trust, respect and empower their students there is little likelihood of the school normalising the use of the digital and furthering the school’s digital evolution.

Rather the school, even if spending thousands on digital technologies, will remain operating within a paper based, control over operational paradigm unable replicate its client’s normalised use of the digital outside the school walls, and to meet both the client’s and society’s rising digital expectations.

Schools have ultimately to trust and empower all their students.

That is critical if they are to normalise the whole of school community use of the technology, and position the school culturally and technologically to continue its digital evolution.

The point that Lee and Levins make in their book is that BYOT- which is where the school encourages the children to use in class the digital technologies they are already using 24/7/365 – is but a phase, albeit a critical phase, in the digital evolution of the school.

BYOT – contrary to the views expressed by many – is not primarily about the technology but rather is a vital educational development where the school declares its willingness to cede its unilateral control of teaching, learning and technology and to genuinely collaborate with its digitally connected families and to work with them in providing a mode schooling befitting a digital and networked society.

It is a major step in creating a 24/7/364 mode of schooling that actively involves all the ‘teachers’ of the young – not simply the professionals in the school.

When all the students use their own personal technologies naturally in the classroom a new norm is achieved, a norm where the technology recedes into the background and the learner and the desired education takes precedence. With normalisation BYOT as a label very soon disappears from the school’s vernacular.

That said it bears reiterating that in 2017 relatively few schools globally have achieved digital normalisation – for the simple reason that it is very hard to do.

As Lee and Levins (2016) address in depth, and this series of blogs affirms the readying of the school for BYOT and in turn digital normalisation requires astute leaders who over time are willing and able to address the plethora of variables needed to significantly change the culture and thinking of the school, and create an integrated digitally based ecosystem able to continually make best use of the digital.

  • Lee, M and Levins, M (2016) BYOT and the Digital Evolution of Schooling Armidale Douglas and Brown – http://douglasandbrown.com/publications/

Getting Your Staff to Fly

Mal Lee and Roger Broadie

In empowering your professionals the ultimate desire should be to have those staff fly, and for them to use their professionalism and the trust and autonomy accorded to continually search for the best possible education in a continually evolving world.

Lipnack and Stamps (1994, p18) in identifying the underlying principles of a networked organisation twenty plus years ago wrote of the importance in rapidly evolving, socially networked, increasingly integrated organisations of

  • Unifying purpose
  • Independent members
  • Voluntary links
  • Multiple leaders
  • Integrated levels

In elaborating on the concept of ‘independent members’ Lipnack and Stamps presciently observed

Independence is a prerequisite for interdependence. Each member of the network, whether a person, company or country can stand on its own while benefitting from being parts of the whole (Lipnack and Stamps, 1994, p18).

That is vital, but oft forgotten.

Digitally based, socially networked and ever evolving organisations need professionals with the mindset, confidence, wherewithal, independence and support to take risks, to grasp the emerging opportunities, to try things out, to work alone, with others or in teams and who can astutely adjudge when to push forward or to take another course of action. They need team players who can think independently and question the organisation’s practises and long held assumptions as the organisation evolves and transforms its operations.

Schools need staff – teaching and professional support – at all levels, and within all areas of the school willing and able to take the lead in enhancing the school’s operations, who understand the school’s shaping vision – its unifying purpose – and who can do so astutely at pace.

They are professionals who can fly, who can continually explore new paths, question current practises and continually energise and grow the school. They, as mentioned earlier, go to make the pathfinder schools the exciting places of learning they are, assisting create schools with cultures more akin to the ‘start ups’ than that those found in most traditional schools. Critically those ‘flying’ and taking advantage of the opportunities being opened are invariably the everyday staff of old who the school has empowered and assisted to grow. They are most assuredly no some specially trained change agent.

They are also staff that in many instances will opt to fly into leadership roles, often in other schools, helping in time grow the staff in the new settings.

While the focus will naturally be on the teachers it is equally important the professional support staff have the independence to assist grow the school. Indeed within increasingly integrated school ecosystems it will be important not only to have ‘multiple leaders’ within all areas but also the ready facility for voluntary links with leaders from different operational areas.

It is appreciated the concept staff independence, the letting of all to fly and taking risks will be an anathema to most schools and the ‘teaching standards’ bodies but if schooling is to evolve at a pace that meets the rising digital expectations of society – and not lag as it now does – it needs embrace the change. Bureaucracies micro managing schools every move will see the schools lag ever further behind societal expectations, move into a state of equilibrium and the place the viability of many schools in question (Lee, 2015, 5).

In staff flying and the schools moving at pace into the unknown schooling will experience the same kind of evolutionary journey as all other digitally based and socially networked organisations, business or public sector. Mistakes will be made, and valuable lessons will be learned as these highly dynamic organisations pursue their shaping vision.

Peter Drucker at the end of his illustrious career astutely observed:

‘To try and make the future is highly risky. It is less risky, however, than not to try make it (Drucker, 2001, p93).

Schools need very much to get their staff to fly, and fly at pace if they are to shape that desired future.

  • Drucker, P (2001) Management Challenges for the 21st Century, NY Harper Business
  • Lee, M (2015, 5) ‘Schools have to go digital to remain viable’. Educational Technology Solutions August 2015
  • Lipnack, J & Stamps, J 1994, The age of the network: Organizing principles for the 21st century, John Wiley & Sons, Inc., New York

Empowering the Professionals

Mal Lee and Roger Broadie

empowering

While the empowerment of the total school community is very important what is critical is the empowering of all one’s paid staff – the teachers and the professional support – and having them use their full professional capability to continually grow the school.

For too long schooling has failed to get the most from its professionals.

It is not the fault of the staff but rather poor and dated organisational practises, and in many situations the authorities lack of trust in the professionals and belief they have to be micro-managed.

Rapidly evolving tightly interconnected, increasingly complex higher order school ecosystems cannot afford that waste, inefficiency and distrust.

It is easy to forget in all the talk about the digital and the social networking that the school’s greatest resource is its professional staff. 85% plus of the school’s recurrent funding is spent on staff salaries and on costs. 3%- 4% of the funding if lucky is spent on the digital technology.

The scarcest resources in any organization are performing people (Drucker, 2000, p121).

Within the traditional strongly hierarchical silo like school the vast majority of the teachers and the professional support staff have for generations been disempowered and their professional capability markedly underused.

Within that ‘factory’ model only a few atop the apex – the management – have a macro appreciation of the workings of the school, with the teachers – the production line workers – expected to follow orders and focus on the micro applying their expertise to their part of the production line. We have thus maths, chemistry, history and English teachers whose very title communicates their limited role, micro focus and contribution.

Examine the likes of the national standards for Australia’s teachers (http://www.aitsl.edu.au/australian-professional-standards-for-teachers/standards/list) and you’ll see classroom teachers are still expected to focus on their area of expertise and not have any significant understanding of the macro workings of the school until they reach what is termed the ‘Lead’ level and even then the involvement is limited.

The same micro focus is true of the professional support staff with most expected to look after a narrow area of operation, often being explicitly denied any wider involvement. How many schools today actively involve the professional support staff in their ‘staff’ meetings? It is likely most traditional schools wouldn’t contemplate involving the professional support, believing such meetings should be restricted to those who know, the ‘academic’ staff.

The dated – factory derived – assumption is that a strong division of labour, controlled by a small management team will provide the most efficient holistic education for each child in an increasingly inclusive digital and socially networked society.

That is somewhat questionable.

Little is the wonder that few of the teachers or the support staff in the traditional settings have come close to realising their full professional capability, and acquiring and being able apply the kind understanding and expertise needed to assist operate and grow a tightly integrated school ecosystem. There is no expectation they should do so, most accepting their lower order standing until they retire.

For too long schools have made limited use of highly educated, well-paid staff, providing neither the expectations, support or in many respects the rewards deserved of professionals. The treatment of the professional support staff, many of who have degrees, has been particularly wasteful, with their talents invariably underused.

Of note is that all the pathfinders began their evolutionary journey with this staffing scenario, with the normal mix of staff, the good and indifferent.

The creation and growth of a tightly integrated digitally based school ecosystem where every facet of the school’s operations is directed towards continually realising the shaping vision in an ever evolving complex adaptive system requires all paid staff – teaching and support – contribute to the macro workings of the school as well as their area of expertise. Every professional should rightly be expected to assist grow the school and their own expertise, and to do so as the school moves to an ever higher plane (Lee, 2015).

Within a tightly interconnected, naturally evolving ecosystem any initiative is likely to have as indicated both its intended and significant unintended benefits that could be manifested any part of the of the school’s operations, its teaching, administration, communication, resourcing or marketing. Any of the staff, teaching or support, could be impacted and thus all need to play their part in optimising the unintended. The introduction a new school app, a seemingly simple initiative, will for example likely impact many parts of the school, educational and administrative, yielding both the planned and very likely unintended benefits..

In going digital and increasingly integrated, with the operations transcending the school walls, the old divisions of labour – the old internal and external walls – soon disappear and the school needs professionals able to flourish in that interconnected environment, understand the links, thrive on the seeming chaos and uncertainty and to go the extra mile when needed.

Tellingly newly appointed staff within the mature digital organisations are expected to make that professional contribution from day one – contrary to the view expressed in the teaching standards. While it is recognised it takes time for even the most capable of professionals new to the organisation to get up to speed there is nonetheless the expectation that as a professional they lead within their speciality and organisationally.

The case studies have revealed that likely the only way to create this type of higher order staff is to empower all and assist each person grow his/her professionalism and understanding of the macro workings of the school in situ, and by ensuring all are provided the apt digital kit and support.

It will take time and be closely aligned to the evolution of the school, the change in its culture and mindset and the movement to a higher order mode of schooling.

The authors have considered ways of accelerating the staff empowerment and cultivating the higher order skill and mind set out of context but we strongly suspect – at this stage at least – the professional enhancement is best done primarily in house, in context, with the aid of mentors and apt professional learning networks.

  • Drucker, P (2001) Management Challenges for the 21st Century, NY Harper Business

 

Empowering the School Community

Mal Lee and Roger Broadie

Tellingly all the schools studied have gradually but very surely empowered their total school community – giving their teachers, professional support staff, students, families and the school’s wider community- a greater voice in the school’s teaching, learning, resourcing and direction setting – markedly expanding the school’s capability and improving its productivity.

Significantly the schools have

  • fully empowered their professional staff
  • accorded all in their community greater respect
  • recognised the part all can play in enhancing the 24/7/365 education provided by the school
  • collaborated with all in lifting their understanding of the macro workings of the school and the school’s shaping vision
  • in the process distributed the control of the teaching, learning and school resourcing.

Yes – in all the distribution of control, the collaboration and the empowerment has added to the load on the school leadership, but paradoxically it has simultaneously provided the school principal considerable untapped support and additional resources. All the principals commented on the time needed to genuinely collaborate and listen, the many frustrations and the seemingly inevitable rectification of well intentioned mistakes, but on the upside the empowerment has added appreciably to the teaching and learning capability of the school, its resourcing, and the support and social capital the principal can call upon in growing the school and its attractiveness.

Schools in the developed world historically are working with their nation’s most educated cohort of parents and grandparents who since their child’s/children’s birth have recognised the importance of a quality education for ‘their’ children and who in their home and hands have a suit of digital resources that markedly exceeds that in most classrooms. All moreover have in their community a sizeable and growing body of retirees with considerable expertise, time on their hand and a desire to be valued.

The above alone is a vast source of expertise and additional resourcing the pathfinder schools in their social networking and empowerment are only beginning to tap.

Within a matter of years the early adopter schools in their digital journey have moved culturally from the stage where most within the school’s community were disempowered and had little or no voice in the workings and growth of the school to the point where the total school community is naturally contributing to the daily operations of the school.

It is a historic shift that has been led by the principals – a move that has to be led by the principal.

The move has been graduated, often seeing two steps forward and one back, but inexorably reaching the stage where the empowered expect to be involved in the decision making, if only to be informed of a development that clearly improves the school’s quest to realise its shaping vision. In empowering the school’s community, and vitally by bringing the parents into the 24/7/365 teaching of their children, schooling as we have known it – where the professionals unilaterally controlled the teaching and learning – has likely irrevocably changed.

The digital interface with the school’s community that allows ‘time poor’ members to be consulted and informed about key developments has been – and likely will always be – critical.

That said the empowerment will not be without its moments, particularly as a previously disempowered staff and school community attune their antenna to the extent to which they will be able to express their thoughts and use their new found power. That situation will – as mentioned – be compounded by the ever changing student cohorts and the school leadership having to contend with those new to the school’s culture and ways.

Here again the astute leadership of the principal is critical as she/he works to harness the potential of the empowered while simultaneously maintaining the focus on realising the school’s shaping vision and providing each child an apt education.

It calls for some very skilful balancing but also remembering that in undertaking the digital journey all the adults – teachers and parents – will be experiencing a mode of schooling significantly different to that they knew in their youth.

 

Trust and School Evolution

Mal Lee and Roger Broadie

Trust is critical to the digital evolution of the school and achieving digital normalisation.

The principal needs to trust and empower all staff, the students, the parents and the supporting community. That trust will be repaid in numerous, very positive ways.

Trust fundamentally changes the nature of the schooling and opens the way for a more collaborative 24/7/365 mode of schooling and resourcing.

The traditional hierarchically structured school is based on distrust. It is deemed imperative that a small executive team exercises unilateral control over all school operations. Neither the classroom teachers, the support staff, the students, the parents or the community can be trusted, and their roles must be carefully managed from on high. The ethos is at root one of teachers and pupils doing what they are required to do on pain of sanctions, rather than an ethos of mutual expectation that what is required will be done because that is the job that the whole community is collaboratively engaged in.

The history of the use of instructional technology in schools (Lee and Winzenried, 2009) over the last century has been characterised by its distrust of teachers to use the technology wisely. That history sees teachers being obliged to secure licenses to use the gear, instructional technologies being ‘teacher proofed’ and ironically from around 1984 the ‘ICT experts’ controlling every facet of the digital technology. That distrust extends through to current times, as witnessed by the California iPad debacle.

That distrust might well be evident throughout your school operations today.

The distrust stymies the school’s facility to make best use of its greatest resource, its people – its salaried staff, students, families and community. All feel disempowered and unrecognised, most unwilling to put in the extra yards to assist the school’s growth.

The experience of the pathfinder schools, extensively documented in the authors’ Taxonomy of School Evolutionary Stages (2016) is that when schools move to a digital operational mode they begin to use the technology to reach out beyond the school walls, to genuinely collaborate with their parent community and to recognise and respect the contribution the teachers, support staff, students, families and wider community can make to the holistic teaching of each child. If this process is not led by the Principal it is very likely to start happening surreptitiously, particularly amongst the pupils but with aware teachers also starting to use online systems and social networks

These schools begin to appreciate the benefits of more fully trusting all, empowering them and distributing the control of the teaching and learning.

That said it invariably takes time – likely years – before the leadership, and indeed the teachers, are willing to cede some of their power and distribute the control of the teaching, learning and significantly the digital technology resourcing.

In many school settings, as the work by Lee and Levins (2016) will attest, some of the most reluctant to cede that control and trust others are the ‘ICT experts’. Yes – for many the ICT ‘empire’ has been their power base, but if schools are to normalise the whole of school community use of the digital the control has to be distributed and all within the school’s community trusted.

The principal’s willingness to trust will be crucially tested when faced with the decision of letting the children use in class the suit of digital technologies they already use 24/7/365. Is the head prepared to trust the children and parents and go with BYOT or declare his/her continued distrust by going the BYOD route where the school specifies the personal technology? Is the principal willing to trust the students and parents, accepting what to him/her might not appear be a perfect solution but which in time with genuine collaboration will not only work well but yield many other dividends?

It is a critical decision in the school’s digital evolution.

Until the principal is willing to trust and respect each student’s and parent’s choice of technologies, and to genuinely collaborate with them in the teaching, learning and technology resourcing the school’s digital evolution will be stalled and digital normalisation unachievable. While there are schools with ‘successful’ (though expensive) approaches that provide all pupils with the same device, at the root of this is the school wishing to dictate the use of certain software or device. This puts the focus on the technology rather than on the task to be achieved and denies innovation as the devices and software inevitably age. Far better to decide what human and interaction functionality is necessary for all pupils to use their devices.

Reflect for a moment on your children’s normalised out of school use of the digital and you’ll appreciate it is dependent on your trust in them to use and maintain the technology wisely. Your children will invariably respect and build upon that trust such that in a relatively short time their use of the technology becomes so normal as to be largely invisible.

That is what is wanted within the school walls, but it is only achievable when the school has created a whole of school culture – ecology – that trusts, respects and empowers the students and their parents, and values the contribution they can make to the workings, safety, resourcing and growth of the school.

  • Lee, M and Winzenried, A (2009) The Use of Instructional Technology in Schools, Melbourne ACER Press
  • Lee, M and Broadie, R (2016) A Taxonomy of School Evolutionary Stages. 2nd Edition Armidale Douglas and Brown – http://douglasandbrown.com/publications/
  • Lee, M and Levins, M (2016) BYOT and the Digital Evolution of Schooling Armidale Douglas and Brown – http://douglasandbrown.com/publications/