Category Archives: digital schools

Failure of School Digital Education

 

Mal Lee and Roger Broadie

August 2017

The digital education provided by the schools of the world over the last quarter of a century warrants a strong F grade.

In educating the young for a digital society it is imperative they have normalised the 24/7/365 use of the digital, and that it underpins their learning and growth.

Most schools globally have demonstrated for twenty plus years their inability to normalise the use of the digital.

In 2016 3.4 billion plus people globally were using their digital connectivity daily (ITU, 2016) (Meeker, 2017).

Near on a billion young people were doing so, from as young as two years of age (Futuresource, 2017).

And yet few acquired that digital capability in a school.

Since the latter 2000s the digitally connected families of the developed world have normalised the use of the digital in every facet of their lives (Wellman, et.al, 2008) (Lee and Broadie, 2017a).  The digital underpins every facet of the families’ life, work and learning.

But not in most schools.

Despite governments treating schools as the sole providers of the digital education of the young, giving them a monopoly and investing billions of dollars, schools globally in 2017 markedly lagged the societal digital norm, daily falling ever further behind (Lee and Broadie, in press).

Since the launch of the World Wide Web in 1993 thousands upon thousands of teachers globally devoted millions of hours striving to provide the young the desired digital education. Many devoted their lives to the quest.

The reality is that all were obliged to do so within a traditional, linear hierarchical Industrial Age organizational structure, with factory like processes, mindset and culture. They were schools where the heads invariably had – and still have – little understanding of the digital, and where the government, despite the rhetoric, attached little importance to every child growing their learning through the digital (Lee and Broadie, in press).

The authors saw far too many highly able and devoted teachers leave teaching, burnt out, disenchanted and utterly frustrated by ineffectual heads, bureaucrats and network managers who imposed inordinate, often irrational controls on their teaching.

With the advantage of hindsight history reveals the teachers were asked to provide a digital education for a rapidly evolving world in a dated inflexible organisational structure, with their hands tied. They were expected to do the near impossible.

The level of control placed on the teachers, and increasingly the school heads, by government, the bureaucracy and the network managers was crushing and counterproductive. While often working behind the facade of school autonomy every aspect of the teacher’s work was constrained, by the likes off the hierarchical controls, the professional disempowerment, the level of resourcing, the working conditions, the legal obligations, a mandated curriculum, external exams, buying procedures, auditors, national standards and the endless requirement to provide the ‘office’ accountability data (Lee and Broadie, in press).

The teaching of the digital was invariably addressed in a discrete subject, highly structured, linear, sequential and regularly assessed and reported upon. It was done over the year, when scheduled, within the school walls and firewall, without regard to context, student need or indeed what student learning occurred outside the walls. The teachers were obliged to use a centuries old Industrial Age learning model to educate the children on the application of exponentially evolving media.

Atop those constraints, the network managers imposed their own, often unilaterally controlling every facet of digital usage. For most of the last twenty plus years they employed a one size fits all approach K-12, deciding on the operating system, device, software the students would and would not use, the network controls, preventing the use of any student technologies.

While admittedly extreme these two examples exemplify the kind of controls teachers had to work within.

In Rhode Island (USA) the education authority mandated the following:

  • All 22 school districts with 1;1 programs require parents to acknowledge there is no expectation of privacy in the use of the device, even if the schools explicitly allow the device to be used by parents or for non-school purposes.

  • Eleven districts specify that they can remotely access student’s 1:1 device at any time and for any reason

  • Only six districts that indicate that they have the authority to remotely access state that such access does not include monitoring via the camera or microphone (ACLU, 2017. P1).

It allowed the network managers to watch the young girls and boys in the privacy of their bedrooms.

How this was supposed to enhance learning is difficult to deduce. One can however see why the American Council of Civil Liberties was concerned.

The Australian Capital Territory (ACT) education department in its wisdom decided to ban the use of all Apple technology in its schools, a ban in place today.   It was done at a time when the rest of society had long been technology agnostic, Apple was the world’s largest technology company and global digital leader, and one assumes in the belief it would enhance the children’s digital education. Ironically it was also done at a time when the ACT government had won office on the promise of providing every child an iPad!

One can but wonder why.

Since the emergence of the Net while governments and schools globally have mouthed the right words and have spent considerable monies, the quest to have the digital underpin every aspect of the children’s learning and development has rarely been a high priority.  The focus was, like today, on the basics, PISA scores, maintaining the status quo and the traditional insular place called school.  Examine the state/provincial priorities set principals and you’ll not find digitally based learning.

35 years plus years after the personal computer surge of the 80s schools globally still employ pen and paper exams in every subject, including symbolically all Year 12 digital education courses.

The fact that today’s young are a digital, and not a paper and pencil generation, or that none could apply for a job with a hand-written note is conveniently forgotten.

Brian Solis, a leading authority on the digital evolution and transformation of organisations talks of Digital Darwinism

….when technology and society evolve faster than an organization can adapt. (Solis, et.al, 2014)’.

That succinctly sums up the situation with most of the world’s schools.

In the last twenty plus years saw the world moved from an analogue to digital base, with all the associated ramifications. It affirmed the inability of inflexible, Industrial Age organisations, with factory like processes, mindset and culture – and particularly those like schools also tightly controlled by government and bureaucrats – to accommodate exponential digital evolution.

As the vast body of digital transformation literature (Westerman, et.al, 2014, Economist, 2015. Forrester, 2015, Accenture, 2016) and the closure of thousands upon thousands of analogue industries attests unless organisations can move to a digitally operational mode, operate as agile self-regulating units and create an evolving tightly integrated digitally based ecosystem and culture that accommodates the rapid on-going change they will fall ever further behind, and eventually close (Lee, 2015).

Most schools have been unable to make that move.

In marked contrast the young of the world and their digitally connected families have since the advent of the Web (Lee and Broadie, 2017a) readily accommodated that rapid change, and have since ‘93 used the current technologies and practices.

In many respects their success accentuates the schools’ failure.

In believing the digital to be vital to their children’s education and life chances, in buying the current technology and empowering the young to use it largely unfettered 24/7/365, the digitally connected families of the world did what the schools failed to do – ensure the digital underpinned every aspect of each child’s life and learning.

Moreover, in adopting the laissez faire model of digital education to learn how to use and apply the evolving technology outside the school walls (Lee and Broadie, 2017b) the families went a long way towards to ensuring the young would not only take control of their digital education but would do so for the rest of their lives.

As we delved further in our research it became apparent that

  • the 3.4 billion users globally of the technology acquired their digital understanding using the same laissez faire model of digital education, outside the learning institutions
  • the dated model employed in the schools was the odd one – and not the norm
  • unwittingly and unseen the people of the world have for near quarter of a century naturally grown their digital education, with the trend for billions more to soon do so, and to do so lifelong.

Critically the highly successful laissez faire model employed by the digitally connected families of the world

  • cost governments nothing, and was employed without any government effort
  • will continue to grow, evolve and be used by the peoples of the world – regardless of what governments and schools opt to do. Without knowing, governments globally have long since lost their control of the digital education of the peoples of the world.

In contrast the structured model of digital learning used in the schools, that ran parallel to the laissez faire model cost governments billions for limited returns.

In commenting on the success of the digitally connected families and the laissez faire model we are not saying all is perfect, or cannot be improved. There are many areas for improvement, not least of which is the need to lift the digital capability, but the reality is that 3.4 billion plus people have already proven the effectiveness of the model.

The structured, tightly controlled Industrial Age model used by the schools has after a quarter of a century of concerted effort and investment has not only failed to deliver, but shows few signs of ever doing so.

The Way Forward

It is surely time for nations to fundamentally rethink the role of schools in the digital education of the young, and the continued investment therein.

The track record of governments and schools would suggest that most will continue with the status quo, regardless.

The hope is that some will recognise that since 1993 the Digital Revolution has transformed the world and the lives of its people, with the nature of youth, and youth education having fundamentally and irrevocably changed.

Globally there are exceptional schools that have successfully normalised the use of the digital, which are genuinely collaborating with their digitally connected families and that have shown what is possible. Such schools are empowering young people to learn independently and collaboratively, and progressively adjusting their curriculum to complement the learning that happens outside of school. But they are having to do this despite governmental and education authority bureaucratic control and within official accountability and assessment systems that ignore the realities of the digital transformation that has happened in society.

The hope is that some governments and education authorities will recognise that in

the last twenty plus years the Digital Revolution has transformed the world and the

lives of its people, and that since the advent of the Web the nature of youth, and youth education has fundamentally and irrevocably changed.

But even starting to recognise this requires schools, governments and the bureaucrats to be willing to do a major rethink.

Bibliography

  • Lee, M and Broadie, R (2107b) ‘The In and Out of Schools Digital Education Models’, Educational Technology Solutions
  • Lee, M and Broadie (In press). Digitally Connected Families; And the Digital Education of the World’s Young 1993 – 2016.
  • Meeker, M (2017) Internet Trends 2017, Code Conference, Kleiner Perkins May 31. 2017 – kpcb.com/InternetTrends
  • Solis, B, Lieb, R and Szymanski, J (2014) The 2014 State of Digital Transformation Altimeter – http://www.altimetergroup.com/pdf/reports/The-2014-State-of-Digital-Transformation.pdf
  • Wellman, B, Smith, A, Wells, A and Kennedy, T (2008) ‘Networked Families’, Pew Internet October 19, 2008 – http://www.pewinternet.org/2008/10/19/networked-families/
  • Westerman, G, Bonnett, D and McAfee, A (2014) Leading Digital. Turning Technology into Business Transformation, Boston, Harvard Business Review Press

 

 

Pre-Primary Digital Normalisation

Mal Lee and Roger Broadie

[ Sitting beside us at a restaurant last Friday night a two year old was very happily immersed in the Australian Play School app]

Largely unseen, the digitally connected families of the world have over the last four to five years taken a lead role in providing their pre-primary children, from the first year of life onwards, the start of a quality 24/7/365 lifelong digital education.

Critically they have employed the same naturally evolving, highly individualised laissez faire model of teaching used so successfully by the digitally connected families of the world in providing millions upon millions of their older children the desired education.

It is a success that should be proclaimed universally and the parents commended for their success in contending with a rapidly evolving, uncertain digital environment.

The very real challenge for pre-primary parents worldwide will be to build upon that model, to proclaim its success and prevent bureaucrats and educators – no matter how well intentioned – from instituting the stultifying structured approach found so wanting within the schools.

The pre-primary children of the developed, and increasingly the underdeveloped world, are on track to begin formal schooling having normalised the astute use of the digital, and for the digital to play a central role in their upbringing, lives and learning.

The implications of the pre-primary digital normalisation are immense and are only now becoming apparent.  They will impact on every facet of the children’s vital early childhood upbringing and education, whether governments desire it or not.

It is a development all need to better understand if it is to be used astutely and enhanced.

Evolution of pre-primary digital normalisation

The origins of the development are to be found soon after the emergence of the WWW in 1993, in the historic change to the nature of youth, and youth education, that flowed from the digital empowerment of the world’s young, the evolution of the digitally connected families and the introduction of digital touch screen technologies.

The move by parents globally twenty plus years ago to empower the young outside the school and provide them with largely unfettered use of the online and the digital has as mentioned had profound implications.

By the early 2000’s the adolescents of the developed and increasingly the developing world had with the vital support of their families normalised the use of the digital, albeit outside the school walls.

As indicated by around 2007 – 2009 the digitally connected family had become the norm across the developed and increasingly the developing world, with the digitally empowered parents taking a greater lead role in their children’s 24/7/365 digital education.

It bears remembering that until the mid 2000’s digital usage by the world’s young was primarily by the teens, and while much younger children used the technology the keyboard and the mouse were not exactly child friendly.

The release of all manner of touchscreen technologies in the 2007 – 2010 period – the iPhone, the iPod Touch, the Android mobile operating system, Apple’s App store, the iPad and the Android based tablets– changed the scene irrevocably overnight.

Very quickly the age of those of using the mobile technologies plummeted. Devices like the iPod Touch and the iPad became very popular with the young, with many a young child also accessing mum and dad’s smartphone.

By 2012 – 2014 children as young as two or three were readily using iPads and the various Android tablets, with the parents having to contend with the development.

They, like the digitally connected families before them, moved naturally to using an informal, non-linear, highly fluid, self-directed, individualised, play based, parent or older sibling guided model of learning. Any who have sat and observed the very young at play on an iPad will have soon noted the children’s excitement, the use of the visual – and rarely the verbal –  intelligence in navigating the device, the integrated approach, the speed of learning but also the vital role the family members play in assisting the children over hurdles, and bringing the usage to an end.

The digital connected families of the world have – largely of their own volition –  accommodated the surge in pre-primary use very well.  A read of the European Commission’s study (Chaubron, 2015) of 0-8 digital learning in eleven European countries or the Erikson (2016) study of US families reveals the common sense, the balance and networked learning brought to play by the parents, and the limited contribution made by educators.

It bears noting that the UK Ofcom (Ofcom, 2016) reported that 37% of 3-4 year olds accessed YouTube from a mobile device in 2016.

We suspect every parent with a pre-primary child would appreciate some support and direction in the use of the digital, but the vital message should be one of commendation for their success in a period of rapid, accelerating and uncertain digital evolution and transformation, where few experts globally have much more insight into the path ahead.

In many respects the success should not come as a surprise. The current digitally connected families are among the most educated in their nation’s history, who have long normalised the everyday use of the digital. They have, particularly in the last decade, grown their ability to lead the out of school 24/7/365 digital education of the young and to use a learning model that continually delivers in an era of rapid uncertain digital evolution and societal transformation.

The Way Forward

In looking forward and providing advice to the parents of pre-primary children we’d suggest they

  • approach the role with confidence, and as a digitally connected family
  • continue using common sense, and treat each child as a unique individual
  • continually look forward, and not seek answers or ‘best practise’ from an analogue mode
  • reject all moves to structure and assess the learning except where this is part of the child’s delight in gaining mastery
  • continue drawing upon the emerging global research on pre-primary digital education
  • appreciate the pre-primary children’s application of their visual intelligence to their digitally based learning will likely over time occasion a reworking of at least sections of the Piagetian base upon which educator’s work.
  • become intolerant of schools that continue to refuse to recognise the very valid and important learning that happens in the out-of-school and in the family environment.

Appreciate as part of a digitally connected family parents are embarking upon a lifelong education, that will invariably entail all continually making the best use and application of an ever evolving, increasingly powerful, sophisticated and integrating suite of digital technologies.

One most assuredly is not on a short sprint where the parents will hand all digital education over to the school. Schools that do not collaborate with their families and listen to their pupils on the digital will not only fail their societal remit but will educationally, socially and economically disadvantage their students.

If very fortunate the children will attend a digitally mature school which will respect and build the children’s learning and genuinely collaborate. Sadly most schools won’t be interested and will expect the children to conform with the traditional one size fits all highly structured teaching program.

Bibliography

 

 

 

 

 

 

Two Models of Digital Education

Mal Lee and Roger Broadie

From the introduction of the World Wide Web in 1993 the young of the world have experienced two models of digital education, that outside the school walls and that within.

Outside the young and the digitally connected families of the world employed –  unseen – the naturally evolving laissez faire model.  Within the school the young worked within the traditional, highly structured model.

It is time the difference is understood, the global success and benefits of the laissez faire recognised and lauded, and the serious shortcomings of the highly structured understood and addressed.

For much of the period the two models ran in parallel, with most schools showing little or no interest in the out of school digital education.

Around 2010 – 2012 the scene began to change when a handful of digitally mature schools began genuinely collaborating with their families in the 24/7/365 digital education of the children.  Those schools had reached the evolutionary stage where their teaching model and culture closely mirrored that of the families. They revealed what was possible with collaboration.

That said it took time for that collaboration to take hold more widely and for the most part the parallel models continue in operation today, with the difference between the in and out of school teaching growing at pace.

It is surely time for schools and government to question the retention of the parallel modes and to ask if taxpayers are getting value for the millions upon millions spent solely on schools when the digitally connected families receive no support.

Might it be time to employ a more collaborative approach where the schools complement and add value to the contribution of the families?

Without going into detail, it bears reflecting on the distinguishing features of the learning environment and digital education model, of both the digitally connected family and the school, and asking what is the best way forward,

The learning environments.

  • Digitally connected families

That of the families we know well. It has been built around the home’s warmth and support, and the priority the parents attached to their children having a digital education that would improve their education and life chances. The focus has always been on the child – the individual learner – with the children from the outset being provided the current technology by their family and empowered to use that technology largely unfettered.

Importantly the family as a small regulating unit, with direct responsibility for a small number of children could readily trust each, and monitor, guide and value their learning from birth onwards, assisting ensure each child had use of the current technology and that the use was wise and balanced.

The learning occurred within a freewheeling, dynamic, market driven, naturally evolving environment, anywhere, anytime, just in time and invariably in context. Those interested could operate at the cutting edge and the depth desired.

Very early on the young’s use of the digital was normalised, with the learning occurring as a natural part of life, totally integrated, with no regard for boundaries

The time available to the digitally connected family was – and continues to be – at least four/five times greater than that in the school.

It was to many seemingly chaotic, but also naturally evolving.

Very quickly the family learning environment became collaborative, socially networked, global in its outlook, highly enjoyable and creative where the young believed anything was possible.

By the latter 2000’s most families had created – largely unwittingly – their own increasingly integrated and sophisticated digital ecosystem, operating in the main on the personal mobile devices that connected all in the family to all manner of other ecosystems globally.

  • Digital learning in the school.

The general feature of the school digital learning environment has been invariably one of unilateral control, where the ICT experts controlled every facet of the technology and its teaching.

They chose, configured and controlled the use of both the hardware and software, invariably opting for one device, one operating system and a standard suite of applications.

The students were taught within class groups, using highly structured, sequential, teacher directed, regularly assessed instructional programs.

The school knew best. The clients – the parents and students – were expected to acquiesce.  There was little or no recognition of the out of school learning or technology or desire to collaborate with the digitally connected families.

The teaching was insular, inward looking, highly site fixated.

In reflecting on school’s teaching with the digital between 1993 and 2016 there was an all-pervasive sense of constancy, continuity, with no real rush to change. There was little sense that the schools were readying the total student body to thrive within in a rapidly evolving digitally based world.

Significantly by 2016 only a relatively small proportion of schools globally were operating as mature digital organisations, growing increasingly integrated, powerful higher order digitally based ecosystems.

The reality was that while the learning environment of the digitally connected families evolved naturally at pace that of most schools changed only little, with most schools struggling to accommodate rapid digital evolution and transformation.

The teaching models

With the advantage of hindsight, it is quite remarkable how hidden the laissez faire model has remained for twenty plus years, bearing in mind it has been employed globally since the advent of the WWW.

For years, it was seen simply as a different, largely chaotic approach used by the kids – with the focus being on the technological breakthroughs and the changing practices rather than on the underlying model of learning that was being employed.

It wasn’t until the authors identified and documented the lead role of the digitally connected families of the world did we appreciate all were using basically the same learning approach. The pre-primary developments of the last few years affirmed the global application of the model.

We saw at play a natural model that was embraced by the diverse families of the world.

All were using the same model – a naturally evolving model where the parents were ‘letting things take their own course ‘(OED).

The learning was highly individualized, with no controls other than the occasional parent nudge. That said the learning was simultaneously highly collegial, with the young calling upon and collaborating with their siblings, family members, peers and social networks when desired.

Interestingly from early on the young found themselves often knowing more about the technology in some areas than their elders – experiencing what Tapscott (1998) termed an ‘inverted authority’ – being able to assist them use the technology.

Each child was free to learn how to use, and apply those aspects of the desired technologies they wanted, and to draw upon any resources or people if needed.

In the process the children worldwide – from as young as two – directed their own learning, opting usually for a discovery based approach, where the learning occurred anytime, anywhere 24/7/365. Most of the learning was just in time, done in context and was current, relevant, highly appealing and intrinsically motivating. Invariably it was highly integrated, with no thought given to old boundaries – like was it educational, entertainment, communication, social science or history.

In contrast the school digital teaching model has always been highly structured and focused on what the school or education authority ‘experts’ believed to be appropriate.

Throughout the period the teaching has been unilaterally controlled, directed by the classroom teacher, with the students disempowered, distrusted and obliged to do as told.

The teaching built upon linear, sequential instructional programs where the digital education was invariably treated like all other subjects, shoehorned into an already crowded curriculum and continually assessed.  Some authorities made the ‘subject’ compulsory, others made it optional.

The focus – in keeping with the other ‘subjects’ in the curriculum – was academic. There was little interest in providing the young the digital understanding for everyday life.

The teaching took place within a cyber walled community, at the time determined by the teaching program.

Increasingly the course taught and assessed became dated and irrelevant.

In considering why the young and the digitally connected families of the world have embraced the laissez faire model of digital education aside from the young’s innate curiosity and desire to learn we might do well to examine the model of digital learning we have used over the last twenty plus years and reflect on how closely it approximates that adopted by the young.

Might they be following that ancient practice of modelling the behaviour of their parents?

The way forward.

Near a quarter of a century on since the introduction of the WWW and an era of profound technological and social change it is surely time for governments and educators globally to

  • publicly recognise the remarkable success of the digitally connected families and the laissez faire teaching model in the 24/7/365 digital education of both the children and the wider family
  • understand the digitally connected families are on trend to play an even greater lead role
  • identify how best to support the family’s efforts without damaging the very successful teaching model employed
  • consider how best to enhance the educational contribution of all the digitally connected families in the nation, including the educationally disadvantaged
  • rethink the existing, somewhat questionable contribution of most schools and the concept of schools as the sole provider of digital education for the young
  • examine where scarce taxpayer monies can best be used to improve the digital education in the networked world.

Let us all finally recognise the core qualities and the remarkable global success of the laissez faire digital education model and build upon its achievements.

Bibliography

  • Lee, M (1996), ‘The educated home’, The Practising Administrator, vol. 18, no. 3 1996.
  • Lee, M and Ward, L (2013) Collaboration in learning: transcending the classroom walls, Melbourne ACER Press
  • Meredyth, D, Russell, N, Blackwood, L, Thomas, J & Wise, P (1998), Real time: Computers, change and schooling, Department of Education, Training and Youth Affairs, Canberra
  • Project Tomorrow (2011) The New Three E’s of Education: Enabled, Engaged and Empowered Speak Up 2010 National Findings Project Tomorrow 2011. Retrieved 24 June 2014 at – http://www.tomorrow.org/speakup/pdfs/SU10_3EofEducation_Educators.pd
  • Tapscott, D (1998), Growing up digital: The rise of the Net Generation, McGraw Hill, New York

 

 

 

 

 

 

 

 

Digitizing the School Administration

Mal Lee and Roger Broadie

An oft forgotten but increasingly important aspect of digital evolution and creating the desired increasingly effective and productive school ecosystem is the digitization of the school administration. In the same way, the move to a digital operational paradigm obliges the school to markedly transform its culture, organizational structures, teaching and communications so too it needs simultaneously to develop an administration appropriate for an ever evolving digital and socially networked school, and society.

Within the traditional, highly segmented, paper based school with its pronounced division of labour, where most of the administration and communication was handled by the ‘office staff’ school administration barely rated a mention in the literature on the school development.

It was a largely ancillary operation that most educators, including many in leadership roles, knew or cared little about.

All that changes and changes significantly when the school moves to a digital operational mode and creates a tightly integrated digitally based ecosystem.  The old divisions of labour are blurred and the internal walls are lowered or removed as the educational and the administrative operations are seamlessly intertwined. Educators who previously needed the services of an administrator to carry out a task can now usually do the task themselves, while administrators who previously required teachers to be involved in the process of communicating administration functions to pupils and parents and in following up to ensure completion can now often do this directly.

The digitization of the administration directly impacts the growth and evolution of the total school ecosystem, and helps drives the increased productivity, effectiveness and efficiency of all school operations, educational as well as administrative. An increasingly sophisticated, integrated, effective and secure, client focussed, user friendly digitally based administration is critical in helping position the school for continued growth and the enhancement of learning.

It thus vital from the start of the evolutionary journey the school leadership factors into the shaping of the desired totality the apt digitization of the school administration, linking it integrally with all the other developments.

The modifier ‘apt’ is very important. Invariably schools have for years made greater use of the digital in the administration than in their teaching, but while usage is invariably spotted, silo like and seldom tied to the creation of the desired culture and ecosystem and the realisation of the school’s shaping vision.  It needs to be. Forty years ago, Mal was associated with the digitization of the student assessment in the Australian Capital Territory’s secondary colleges.  It was rightly seen as an administrative breakthrough but was not directly linked to the creation of an integrated learning environment. The same continues to happen today.  Indeed, many of the moves with administrative systems, particularly those imposed on schools by government and education authorities work to create a culture antithetical to that the school is wishing to create.

It is very important to both choose and configure systems that support the school’s shaping vision.

It is moreover important to employ digital systems that also enhance the school’s productivity, and minimise the administrative load of the users, the staff and the clients. Sadly, the history of the use of the digital in school administration is characterised by the rhetoric far exceeding the reality and the inability of the technology providers to deliver their promises. While great advances have been made in recent years and there are some highly sophisticated and effective apps and Cloud services schools can use, all too often schools globally are obliged to use systems that add to the user’s workload and frustration.

Going digital is not some magic panacea. It must be done well, always supporting the realisation of the school’s shaping educational vision.

Schools should work from the outset on the assumption that the school will want not only to astutely digitize all its administration but also to have all its operations in a form, and with an appropriate level of security, where virtually every facet can be accessed 24/7/365.  Understand that you’ll want to;

  • merge the digitization of the administration with the shaping of the desired totality
  • move all the current paper based practises to the digital
  • do so as soon as is feasible, aware the timing needs fit with other ecosystem developments
  • use digital services consonant with the school’s shaping vision and the desired culture and ecosystem, and which enhance the school’s productivity
  • distribute the administrative load enabling wherever feasible the users to control their ‘accounts’, be it to edit an email, change an address, to notify an absence, to complete a form or to make a payment.
  • a structure that allows the school to readily and inexpensively to update services and to take advantage of better apps, Cloud services and yet unknown facilities when the moment comes.

The approach should be one of identifying who is the most appropriate person to have responsibility for a task and to enable that person to complete the whole task, communicating with and involving others digitally as appropriate. Junior people are enabled to take greater responsibility while senior people can avoid putting loads onto others through being able to time-effectively complete those parts of the task they have previously delegate to others

In going digital, and networked the school has always to be conscious of the security of the services. But in saying the school should also be realistic and nuanced, and identify which administrative processes can be made freely available to all and which need some degree of security.

While the initial digitization moves should rightly be the shift away from the paper based practises allied should be the replacement of dated non Web based systems with those than can be accessed anywhere, anytime 24/7/365.

Carefully scrutinise the school’s continued use of any tailored digital systems, particularly those hosted by the school that might be better performed, more cheaply by Cloud based services.

Understanding the current situation in your school identify which of the current

  • paper based processes should be digitized first
  • digital operations need to be updated by an app or Web based service
  • operations (if any) aren’t consonant with the kind of ecosystem and culture you want to create and which the school needs to try and rectify.

It is appreciated that many schools will be obliged to use systems dictated by government.  Bureaucracies have become very adept at using the networked administrative systems to control and micro manage ‘their’ schools.

Do your utmost to take charge of the school’s digitized administration and communication, and adopt solutions that advance the creation of the desired ecosystem and culture, understanding that at times the school will be obliged to use the mandated systems.

Set the goal of providing your staff and clients with a digitized administration at least on par with the best SME offerings, that continually reduces their workload while simultaneously improving the intuitively, efficiency, effectiveness, economies and productivity.

Recognise with the digitization of the administration you will likely experience, like elsewhere in the ecosystem, both the intended and unintended benefits, but also going on experience undesirable disbenefits. While the unintended should be optimised, the disbenefits will have to be removed.

Conclusion

While left to the end in this series the digitization of the school’s administration is no less important in the total scheme of things than any other of the many variables flagged for attention.

Indeed, in many respects the school’s app and its Web based administration will likely be many clients first encounter with the school.

Failure to get the administration to the level expected by a digital society and the school’s image will be markedly damaged and the school’s facility to offer an apt education for a digital and socially networked world seriously questioned.

It is a vital performance indicator.

 

Technology Agnostic

Mal Lee and Roger Broadie

Recognise that in the school’s evolutionary journey and the quest to normalise the use of the digital you’ll be working towards a situation where the school is technology agnostic: where it doesn’t matter what personal technologies or operating systems those within the school community choose to use.

So long as the chosen technologies can readily access the Net as far as the school is concerned it doesn’t matter which folk choose.  While it is likely wise for schools to provide continually updated advice, part of the trusting and empowering of the school community is letting each member make the choice of the desired personal technologies.

Let the user, the learner, the client decide.

We appreciate for many raised and trained during the Microsoft hegemony, who experienced the Apple – Windows ‘conflict’ and who believed that all in the school had not only to use the one operating system but also the same model of computer this will call might sound sacrilegious.

The technical imperative for the school to use the one operating system disappeared at least 5-6 years ago with the emergence of digital ecosystems able to readily accommodate the many different mobile operating systems.  One has only to note the ease of providing all manner of smartphones, phablets and tablets instant access to the Net to appreciate why all schools to be technology agnostic as soon as feasible.

The assumption that all students and teachers must use the same hardware and software in the teaching and learning more to do with the

  • desire by the school – and its ‘ICT experts’ – to retain unilateral control of all aspects of the teaching, learning and technology resourcing
  • focus on the technology and its maintenance rather than on the desired learning
  • belief the young learn best how to use the technology when taught in a highly linear lock step manner, with the teacher in control, with all using the same technology, often with the school being able to monitor every key stroke
  • school’s distrust of and lack of respect for its students, parents and indeed most of its teachers
  • school’s insular mindset that focuses on that happening within the school walls, to the virtual exclusion of any student usage of the digital in the real world.

As schools mature digitally, genuinely collaborate with their homes, socially network, come increasingly to respect, trust and empower all within the school’s community and create a culture and adopt a mindset where the use of the digital is normalised the control over thinking disappears.

All come to appreciate that what matters is the facility of the technology – or more likely the student’s suite of digital technologies – to perform the desired functions.  In authoring an e-book it matters not whether the student uses an Apple, Android, Windows, Tizen or Firefox based system, or a mix thereof to create the final product.  While the ‘ICT experts’ will have their preference so too will each client.

That said, one can mount a case for a graduated shift and schools with limited technology staff opting to stay for a time with a common operating system.  However even those that have started this way soon open the doors for the students to use the kit they desire.

In embarking on your digital journey your school evolve at pace but so too will the technology and the practises one employs to derive the most from the current technology.

Work as fast as is feasible to shift from the traditional prescribed personal technology model to one that is technology agnostic.

BYOT and Digital Normalisation

Mal Lee and Roger Broadie

Having all students use in class the suite of digital technologies they use 24/7/365 so naturally as to be near invisible is critical to the on-going digital evolution of the school.

As Lee and Levin elaborate in their freely available (http://douglasandbrown.com/publications/) BYOT and the Digital Evolution of Schooling until schools are willing to distribute their control of teaching, learning and personal technology, to trust, respect and empower their students there is little likelihood of the school normalising the use of the digital and furthering the school’s digital evolution.

Rather the school, even if spending thousands on digital technologies, will remain operating within a paper based, control over operational paradigm unable replicate its client’s normalised use of the digital outside the school walls, and to meet both the client’s and society’s rising digital expectations.

Schools have ultimately to trust and empower all their students.

That is critical if they are to normalise the whole of school community use of the technology, and position the school culturally and technologically to continue its digital evolution.

The point that Lee and Levins make in their book is that BYOT- which is where the school encourages the children to use in class the digital technologies they are already using 24/7/365 – is but a phase, albeit a critical phase, in the digital evolution of the school.

BYOT – contrary to the views expressed by many – is not primarily about the technology but rather is a vital educational development where the school declares its willingness to cede its unilateral control of teaching, learning and technology and to genuinely collaborate with its digitally connected families and to work with them in providing a mode schooling befitting a digital and networked society.

It is a major step in creating a 24/7/364 mode of schooling that actively involves all the ‘teachers’ of the young – not simply the professionals in the school.

When all the students use their own personal technologies naturally in the classroom a new norm is achieved, a norm where the technology recedes into the background and the learner and the desired education takes precedence. With normalisation BYOT as a label very soon disappears from the school’s vernacular.

That said it bears reiterating that in 2017 relatively few schools globally have achieved digital normalisation – for the simple reason that it is very hard to do.

As Lee and Levins (2016) address in depth, and this series of blogs affirms the readying of the school for BYOT and in turn digital normalisation requires astute leaders who over time are willing and able to address the plethora of variables needed to significantly change the culture and thinking of the school, and create an integrated digitally based ecosystem able to continually make best use of the digital.

BYOT and Digital Normalisation

Mal Lee and Roger Broadie

Having all students use in class the suite of digital technologies they use 24/7/365 so naturally as to be near invisible is critical to the on-going digital evolution of the school.

As Lee and Levin elaborate in their freely available (http://douglasandbrown.com/publications/) BYOT and the Digital Evolution of Schooling until schools are willing to distribute their control of teaching, learning and personal technology, to trust, respect and empower their students there is little likelihood of the school normalising the use of the digital and furthering the school’s digital evolution.

Rather the school, even if spending thousands on digital technologies, will remain operating within a paper based, control over operational paradigm unable replicate its client’s normalised use of the digital outside the school walls, and to meet both the client’s and society’s rising digital expectations.

Schools have ultimately to trust and empower all their students.

That is critical if they are to normalise the whole of school community use of the technology, and position the school culturally and technologically to continue its digital evolution.

The point that Lee and Levins make in their book is that BYOT- which is where the school encourages the children to use in class the digital technologies they are already using 24/7/365 – is but a phase, albeit a critical phase, in the digital evolution of the school.

BYOT – contrary to the views expressed by many – is not primarily about the technology but rather is a vital educational development where the school declares its willingness to cede its unilateral control of teaching, learning and technology and to genuinely collaborate with its digitally connected families and to work with them in providing a mode schooling befitting a digital and networked society.

It is a major step in creating a 24/7/364 mode of schooling that actively involves all the ‘teachers’ of the young – not simply the professionals in the school.

When all the students use their own personal technologies naturally in the classroom a new norm is achieved, a norm where the technology recedes into the background and the learner and the desired education takes precedence. With normalisation BYOT as a label very soon disappears from the school’s vernacular.

That said it bears reiterating that in 2017 relatively few schools globally have achieved digital normalisation – for the simple reason that it is very hard to do.

As Lee and Levins (2016) address in depth, and this series of blogs affirms the readying of the school for BYOT and in turn digital normalisation requires astute leaders who over time are willing and able to address the plethora of variables needed to significantly change the culture and thinking of the school, and create an integrated digitally based ecosystem able to continually make best use of the digital.

  • Lee, M and Levins, M (2016) BYOT and the Digital Evolution of Schooling Armidale Douglas and Brown – http://douglasandbrown.com/publications/

Collaboration in Learning. Transcending the School Walls

Mal Lee and Roger Broadie

Mal Lee and Lorrae Ward published their research on the growing school – home nexus in 2013 in their ACER Press publication Collaboration in Learning: Transcending the School Walls. That work not only examined the nature of the collaboration in case study schools in the UK, US, NZ and Australia and its many benefits, but also the importance of developing a mode of schooling and teaching apposite for an ever evolving digital and increasingly socially networked world.

Lee elaborated upon that work in ‘Digital Technology and Student Learning’ (2014) and fleshed out how schools in their genuine collaboration with their homes could markedly improve the student learning. By

  • improving the home – school collaboration
  • empowering the parents and students and furthering their understanding of what is being learnt outside the classroom
  • making learning more relevant and attractive
  • lifting time in learning
  • adopting more individualised teaching
  • making greater use of peer supported learning
  • teaching more in context and
  • making apt use of increasingly sophisticated technology

the belief was schools should be able to markedly improve each child’s education.

The intention here is not to elaborate upon that work nor is it to repeat the points made in ‘Home – School – Community Collaboration’ (Lee and Broadie, 2016), but rather to comment on the developments that have occurred since writing the earlier works, and to place the developments in context.

What is increasingly apparent is that genuine home – school collaboration and teaching and learning that transcends the classroom walls is primarily a feature of a higher order mode of schooling. It is likely to be found only in those schools that have a digital operational base, recognise the learning happening outside the school walls and which are of a mind and have a culture accepting of genuine collaboration. While as indicated (Lee and Broadie, 2016) educational leaders and governments have for decades extolled the benefits of home – school collaboration and spent vast monies and efforts in the quest, genuine collaboration – except in some niche school settings – doesn’t take hold until schools have gone digital, begun to socially network and are of a mind to nurture the desired collaboration.

What is also clearer is that genuine collaboration between the school, its homes and community is critical to the on-going digital evolution of schools, the shaping of school ecosystems that merge the expertise and resources of all the teacher’s of the young and in time the development of a curriculum for the 24/7/365 mode of schooling. Until schools are ready to collaborate, to listen to their homes and the young, to value the contribution all parties can make to the 24/7/365 teaching of the young and have in place a culture and digital infrastructure that will facilitate the collaboration they have little chance of creating and resourcing the desired ever evolving school ecosystem or of providing an instructional program for a socially networked community, that successfully involves all the teachers of the young. Rather the schools will continue as insular, site fixated teacher controlled organisations, increasingly divorced from the real world.

Genuine collaboration is thus one of the critical steps in the school’s digital evolution.

With the benefit of hindsight and the opportunity to examine the operations of schools that have moved beyond the Digital Normalisation stage it is also clearer that in genuinely collaborating with the student’s homes and the community in improving the education provided the schools will – without any significant extra effort or expense – also simultaneously enhance the school’s

  • social networking
  • ecosystem
  • resourcing
  • administration and communication
  • marketing and promotion, and
  • growth and viability.

Genuine collaboration with the school’s clients in the school’s prime business – the holistic education of its young – will in a digitally based, socially networked school largely naturally fuel the growth of the total school ecosystem.

While the silo like nature of traditional schooling inclines one to consider the teaching and learning – the educational element – in isolation, the situation within increasingly integrated evolving complex adaptive systems obliges all associated with the school, but in particular its leaders to always look at the integrated totality, and how the enhancement of a critical facet of the ecosystem will likely impact all the other parts.

Within an integrated school ecosystem the old division of operational responsibilities largely disappears. The focus is on the desired learning, with the school looking to use whatever it deems appropriate to enhance that learning. It matters not if it makes use of a community organisation, a communications tool, a student team, an online resource or a combination of ‘resources’. What matters, is the desired learning.

Achieve genuine collaboration in the learning and the school will be well positioned to continually grow its total ecosystem and productivity.

  • Lee, M and Ward, L (2013) Collaboration in learning: transcending the classroom walls, Melbourne ACER Press
  • Lee, M (2014) ‘Digital Technology and Student Learning’, Educational Technology Solutions – July 15 2014

 

Marrying the in and out of school learning

Mal Lee and Roger Broadie

The rationale is simple.

Integrate the teaching and learning of the school with that happening outside its walls and the education of every child can be markedly enhanced.

Make better use of both the 80% of the child’s annual learning and teaching time spent outside the schoolroom and the 20% within and it should be possible to significantly lift national student attainment and productivity.

Astute socio-economically advantaged parents have for generations complemented the school’s teaching with their own, providing their children the books, the culture, the expectations and the teaching in context, anywhere anytime. If schools making astute use of the digital technology could assist more parents provide that kind of holistic 24/7/365 teaching many more children could benefit.

The young have of their own volition for the past 20 plus years embraced the use of the digital and the online in every facet of their lives, with the technology markedly impacting the thinking, expectations, learning and teaching of the Net Generation, the Millennials. Two decades of literature (Lee. 1996) (Tapscott, 1998) (Meredith, et al, 1998) (Green and Hannon, 2007) (Tapscott, 2009) (Ito et al, 2010, 2013) (Lee and Finger, 2010), (boyd, 2014) (Project Tomorrow, 2003 – 2016) (Lee and Levins, 2016) has documented the nature and profound impact of that seemingly chaotic laissez-faire mode of learning and teaching. It has moreover highlighted the almost complete absence or support for the out of school learning by the schools and government, and the very considerable potential yet to be tapped.

That said it also it is one thing to recognise the potential, to accept the rationale and another to begin harnessing that potential, particularly when most governments and education authorities have yet to adopt a digital mindset or understand the vital role schools can play in growing a socially networked society.

The task of marrying the in and out of school teaching and learning, of better and more productively integrating the efforts of the school, the homes and community has been largely left to the pathfinder digital schools globally.

Moreover it is a challenge being primarily faced by those digitally mature schools that are of a mind to reap the many benefits that flow from genuinely collaborating with all the teachers of the young in the provision of a 24/7/365 mode of schooling.

When your school reaches the evolutionary stage where it wants marry in the in and out of learning, it like the early adopters, should begin asking and addressing these kinds of questions: who

  • best teaches a particular attribute/concept
  • where
  • when
  • and what age?

For example who, or which combination of teachers in and outside the school walls best teaches

  • reading
  • digital literacy
  • quantum physics
  • the art of social networking
  • patience
  • teamwork
  • goal setting and time management

Do you continue with the prevailing belief that all of the above the teaching should only be taught

  • by a professional teacher
  • within the classroom
  • at the time determined by external curriculum experts?

Or do you work towards a distributed model of teaching and learning that actively involves all the teachers of the young, and where the school provides direction and support?

If you opt for the latter you need ask and critically identify

  • what competencies, mindset and expectations do the children – at different development stages in their learning – bring to the classroom?
  • what mode of teaching do they use outside the classroom and if it consonant with that within? Do the children employ the highly linear teacher controlled approach favoured by teachers or does their teaching with the support of their peers and the digital differ?
  • what form will the instructional program of a socially networked school community take?

Take for example early childhood students a year into their schooling. We know most have likely been using the digital competently for several years at home. The recent Erikson study (2016) found not only did virtually all the pre-primary use the suite of digital technologies in the home but that 85% of the parents were engaged in teaching the balanced use of that technology. What are the digital competencies that teaching partnership brings to the classroom in 2016? Perhaps equally importantly what mindset and expectations re the use of the digital technology do they bring? You won’t find the answer in any national technology syllabus, or even the likes of ISTE’s excellent 2016 Standards for Students. What might be the digital competencies and expectations of the 2018 intake of children?

Who within the school community best nurtures those competencies and expectations? Is it the parents, the students, the teachers or all collaboratively?

What kind of ‘instructional program’, what kind of matrix or guide should be used?

Where can the school look for support in tackling these questions?

The introduction of BYOT, the decision to trust the children to use the digital technology of their choosing, the expectation that those students will understand the general workings of their chosen kit and that the teachers will focus on applying the children’s competencies in higher order learning tasks obliges the teachers understand – at least in general terms – the digital competencies, mindset and expectations each child is bringing to the classroom.

This early childhood example constitutes a small but very real part of the kind of thinking needed when schools begin marrying the in and out of school teaching.

It is as flagged a very considerable undertaking that should be approached with the eyes wide open and gradually.

The task is likely to be too onerous for the one school. It is however one that can be tackled collaboratively by like-minded schools globally and indeed with the support of professional associations liaising with their international counterparts.

Conclusion

The key is to recognise that in embarking on the seemingly very natural and logical quest to coalesce the efforts of the school and the home you are in fact well on the way to fundamentally changing the nature of the school curriculum and creating one appropriate for a digital and socially networked world and the 24/7/365 schooling of the young.

  • Boyd, D (2014) Its Complicated. The social lives of networked teens Yale University Press – http://www.danah.org/itscomplicated/
  • Erikson Institute (2016) Technology and Young Children in the Digital Age. Erikson Institute August 2016
  • Ito et al (2010) Hanging Out, Messing Around and Geeking Out. Kids Living with the New Media Cambridge US MIT Press retrieved 20 June 2014 at – https://mitpress.mit.edu/sites/default/files/titles/free_download/9780262013369%20_Hanging_Out.pdf
  • Ito, Mizuko, Kris Gutiérrez, Sonia Livingstone, Bill Penuel, Jean Rhodes, Katie Salen, Juliet Schor, Julian Sefton-Green, S. Craig Watkins. (2013). Connected Learning: An Agenda for Research and Design. Irvine, CA: Digital Media and Learning Research Hub.
  • Lee, M (1996),‘The educated home’, The Practising Administrator, vol. 18, no. 3.
  • Lee, M and Finger, G (eds) (2010) Developing a Networked School Community, Melbourne ACER Press
  • Lee, M and Levins, M (2016) BYOT and the Digital Evolution of Schooling Armidale Douglas and Brown – http://douglasandbrown.com/publications/
  • Meredyth, D, Russell, N, Blackwood, L, Thomas, J & Wise, P (1998), Real time: Computers, change and schooling, Department of Education, Training and Youth Affairs, Canberra.
  • Project Tomorrow (2011) The New Three E’s of Education: Enabled, Engaged and Empowered Speak Up 2010 National Findings Project Tomorrow 2011. at – http://www.tomorrow.org/speakup/pdfs/SU10_3EofEducation_Educators.pdf
  • Tapscott, D (1998), Growing up digital: The rise of the Net Generation, McGraw Hill, New York
  • Tapscott, D (2009) Grown up digital. How the net generation is changing our world McGraw Hill, New York

 

Engaging each learner

Mal Lee and Roger Broadie

In shaping the digital evolution of your school and creating the desired 24/7/365 teaching and learning environment we suggest it is important to address something schools have not done well – engage each and every learner.

Take advantage of the digital operational base and the opportunities opened by the digital to engage an appreciably greater percentage of the student cohort.

Despite generations of hype, and thousands of well-intended efforts schools globally have a long way to travel before they can seriously engage all learners.

With over a 100 years experience with schools between us we are realistic enough to acknowledge, that despite the important ideals of government and educators, schools as institutions might never engage every student but they can do appreciably better than now.

The Fall 2015 US Gallop Poll (Gallop, 2015) found 50% of secondary respondents were disaffected with the schooling provided.

While the figures might be vary slightly from nation to nation in all there will still be a significant proportion of the students disaffected, particularly within the secondary school and within the lower quartile of the primary school.

Thirty years ago Eckert in Jocks and Burnouts (1989) classically identified the 30% plus of students who knew how to play the ‘school game’ well and succeed, and the very considerable percentage of ‘burnouts’ who very early on lost interest in playing that game and succeeding academically at school.

Secondary schooling – whatever the local nature of the school game might be – is still failing too many students. Despite the many, often punitive, efforts of government, the percentage of students completing schooling has largely plateaued.

In many respects that should not come as a surprise in that the nature of schooling and the culture therein in most schools has not fundamentally changed in the last fifty plus years. The vast majority of schools, particularly high schools are still insular, paper based, risk adverse organisations focused on readying the ‘good’ students for tertiary entrance.

The movement to the digital operational mode, the young’s normalised use of the digital, the gradual shift in schools from a total preoccupation with teaching and learning within a physical place to the recognition that it can happen anywhere anytime 24/7/365 opens the way for schools at all levels to take risks and try new ways of engaging more students.

The digital and the socially networked is not going to be the answer for all, and most assuredly not overnight, but it does provide educators with a plethora a of options unavailable to those working with paper as the underlying technology.

Critically by going digital school can more readily look to:

  • move the learner to the centre and make learning more intrinsic
  • better individualise and differentiate the teaching and learning
  • shed the reliance on the physical site, and have the teaching and learning occur anywhere, anytime and in context
  • make learning and teaching more attractive and relevant for the full spectrum of students
  • recognise and build upon each students out of school digitally based mode of learning and self -teaching, passions and achievements
  • appreciate most young in their use of the digital don’t employ the traditional highly linear mode of teaching and learning
  • make greater use of peer teaching
  • take risks and try different modes of teaching, learning and assessment.

After 40-50 years of continued failure it is surely time to stop flogging a dead horse, to move from the one size fits all approach, to make greater use of in context teaching and learning and to try alternative approaches.

Seriously ask what percentage of your current cohort are disaffected or disengaged and how you could better use the digital to engage those students.

In asking that question look at the full array of students and appreciate that many of the capable students are as bored and disengaged as the less capable.

  • Eckert, P (1989) Jocks and Burnouts NY Teachers College Press
  • Gallup Student Poll (2015) Engaged Today: Ready for Tomorrow Fall 2015 Gallup – http://www.gallup.com/services/189926/student-poll-2015-results.aspx