Category Archives: 24/7/365 schooling

The Digital Infrastructure and Ecosystem

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Mal Lee and Roger Broadie

The successful digital evolution of the school necessitates it having an apt, continually evolving and largely invisible underpinning digital ecosystem.

It necessitates embarking on the digital evolutionary journey with the desire to create that digital ecosystem as soon as is feasible and to continually enhance its ability to assist deliver the desired education of each child.

Indeed one of the important lessons to be learned from the pathfinder experience is to openly share with one’s colleagues and school community the quest to create an increasingly powerful and productive digital ecosystem.

Without that infrastructure and an astutely shaped highly effective digital ecosystem all the school can do is dream.

Campus wide access to the Net within the school should be super simple. One click and all systems go.

Everything we have written thus far in this series of blogs is prefaced on the assumption that the school has

  • the apt underpinning electrical and digital base
  • created a mature highly effective and reliable digital ecosystem that continually supports the school’s efforts to realise its shaping educational vision.
  • provided its total teaching and learning community ready 24/7/365 use of that digital ecosystem.

To evolve digitally every school needs have

  • a highly reliable supply of electricity
  • apt total school campus wide Wi-Fi access
  • ample, but ever greater bandwidth
  • limited and reasoned Web filtering – with the school observing the laws of the land
  • current digital presentation technology in every teaching room
  • all having in their hands and using their chosen suit of personal technologies
  • personal technologies it can provide children in need
  • all staff – teaching and professional support – with the digital tools needed for their work
  • in its website the digital interface between the school’s digital ecosystem and the socially networked world
  • digitised all school administration and communication – gradually shedding all paper based processes
  • integrated all its digital operations, in and outside the school walls in its shaping of a highly productive ecosystem

The last point is critical.

One should be seeking to create from the outset an increasingly higher order and more efficient and productive ecosystem where all the digital technologies are geared to supporting the realisation of the school’s shaping vision, in manner consistent with the school’s culture.

The shaping and the daily governance of that apt tightly integrated digital ecosystem should, as indicated be the operational responsibility of the school’s ‘CDO’ or his/her equivalent.

It does, within a rapidly evolving environment where empowered members are actively encouraged and supported to take risks, require a ‘CDO’ with high-level people skills who can balance the quest to allow teachers to fly with the need to maintain efficiency. It most assuredly can’t be done by a part time ICT committee or by a network manager lacking the prerequisite high-level educational prowess and people skills.

Three of the early tasks before embarking on the digital evolutionary journey is to;

  • do a brutally honest appraisal of the school’s digital infrastructure and its capacity to readily allow everyone to access the Net at speed any time, anywhere they wish.
  • explain the imperative of creating the desired, ever evolving digital ecosystem.
  • select a ‘CDO’ and his/her team. As indicated the finding of the ‘CDO’ can be hard, but from the outset you’ll need someone responsible for overseeing the shaping and daily workings of the digital ecosystem.

It is highly likely that many of the digital operations to be overseen by the ‘CDO’ will currently be undertaken within separate silos, with those in charge of each often reluctant to relinquish their power.

It is thus important from the outset to emphasise the quest to create the tightly integrated digital ecosystem and to underscore the importance of its daily governance.

In 2016 many if indeed not most schools don’t have the requisite total digital infrastructure and most assuredly have yet to appreciate the imperative of integrating all the parts to form an increasingly powerful and productive digital ecosystem.

It is appreciated the school’s location and its resources can frustrate that quest but all too often the major impediment is the school’s leadership, and its unwillingness to prioritise the creation of a powerful digital ecosystem.

In the mid 2000s Mal observed that all schools in the developed world could if the head considered it a priority find the funds to place IWBs in every teaching room and network the school.

A decade on with the drop in technology and network pricing, markedly enhanced equipment reliability, virtually all children having their suit of personal technologies and growing societal digital expectations there is no reason other than leadership why any school in the developed world should not have an adequate whole school digital ecosystem. While concerns are expressed about lower SES schools the reality is that globally, developed societies fund schools on a needs basis allowing all such schools to acquire the technology if the principal desires.

If your school wants to evolve digitally prioritise the resourcing and formation of the underpinning digital ecosystem.

Remember getting the technology in place is the easy step.

Getting the school’s community to use the ecosystem to best advantage is the challenging stage.

 

Pathfinder Schools Enter the New Frontier

Mal Lee and Roger Broadie

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The first of the pathfinder schools are entering a new historic frontier, taking schooling into the world of the unknown.

Importantly they are very well prepared to make that move and thrive with the on-going uncertainty, evolution and organisational transformation.

It is a development that governments and education’s decision makers would do well to recognise and to build upon.

One is talking about those as yet rare schools that have moved beyond the Digital Normalisation stage where they normalised the whole of school community use of the digital and which are building upon that digital platform to provide an as yet embryonic 24/7/365 mode of schooling (Lee and Broadie, 2016).

In so doing they are entering a world where no schools have entered and which from hereon the early adopter schools, as self regulating units, will be obliged to continually shape their desired future.

It is a new reality that the digital masters in business have learned to thrive within but it is something very new – and possibly very scary – for traditionally risk adverse education policy makers. Digitally evolved organisations exchange the certainty of hierarchical control for trusting relationships where improvement is devolved by empowering staff, with apparently more scope for failure but in reality far more success, from the breadth and depth of innovation well outweighing the risks

What lies ahead for those schools, what form the schools, as ever evolving complex adaptive systems, that are interfacing with all manner of other digital ecosystems within an increasingly socially networked world will take no one knows. The futurists can make their guesses but that is all they can do. Yes the schools will be able to benefit from some research on specific teaching initiatives but always the research’s relevance will need to be adjudged in context.

Significantly the pathfinder schools in their shaping of their digitally based socially networked ecosystems have unwittingly readied themselves to thrive in the unknown.

The pathfinder schools have positioned themselves to continually thrive and take advantage of the virtually endless educational options opened by the Digital Revolution by;

  • taking control of their own growth,
  • embracing a culture of change,
  • empowering their communities,
  • identifying and focussing on the desired shaping educational vision,
  • collaborating closely with and listening to their clients,
  • distributing the control of the teaching,
  • learning and resourcing,
  • building a strong underpinning digital base
  • and normalising the whole of school community use of the digital.

The schools are by virtue of their digital normalisation free of most of the constructs of the paper based world and its strong ‘site’ based thinking (Lipnack and Stamps, 1994) and are of a mind to continually attune their operations to the changing environment.

They are finally in the position, as largely autonomous self regulating units, to exercise considerable control in shaping the mode of schooling – the school ecosystem – that they believe will best meet the needs of their students in an increasingly sophisticated digital and socially networked society.

We say ‘considerable control’ advisedly because although the pathfinders are developmentally years ahead of the government decision makers and have in many areas become the de facto policy makers they, like all other schools are obliged to work with a suit of givens. All for example will be constrained by the resourcing, staffing agreements, physical plant, the obligation to care for the students within a specified time and the laws of the land, to name but a few of those givens.

We also say ‘considerable control’ because the schools are very much part of a wider continually evolving digital and socially networked society, impacted by all the forces at play in the society. They are also complex adaptive systems that will experience considerable and likely increasing natural growth and transformation – much of which will be common of schools at this evolutionary stage globally (Lee and Broadie, 2016).

That said the pathfinders have shown their ability to shed the ways of the traditional paper based school and to shape increasingly sophisticated digitally based school ecosystems with the agility to thrive in the seeming chaos of the frontier. They have become the type of self-regulating unit that Helbing (2014) has flagged as being essential to future organisational growth and evolution in the Digital Revolution, where the pace of change and degree of uncertainty renders the traditional centrally controlled bureaucracy archaic.

The key is for all to recognise that the pathfinder schools, like their counterparts in business will from hereon – largely regardless of the dictates of government – work in unchartered territory, taking charge of their own growth and evolution, heavily dependent on the professional staff collaborating closely with an empowered community in identifying the best way forward.

It also important that governments in particular appreciate that these schools are well prepared to continually thrive within the unchartered frontier and that government instead of relying on the traditional ‘expert’ committee that invariably identifies the way forward by looking through the rear vision mirror would do well to learn from and actively support the pathfinders.

What is clearly apparent is that the schools and their communities have through astute leadership been readied to enter the new frontier with their minds open, accepting of on –going change and evolution, with an organisational form and culture that allows them to readily adjust course when required.

They are not aberrant outliers but a vital insight into how all schools can be readied to continually thrive in a rapidly evolving digital and networked society, where no one can tell with certainty what lies ahead.

In many respects the pathfinders in schooling are no different to their counterparts in architecture or engineering in that they provide the later adopter organisations an important understanding of the evolutionary path ahead.

  • Lee, M and Broadie, R (2016) A Taxonomy of School Evolutionary Stages: Evolution within the Threads, Armidale, Australia, Douglas and Brown – http://douglasandbrown.com
  • Lipnack, J & Stamps, J 1994, The age of the network: Organizing principles for the 21st century, John Wiley & Sons, Inc., New York.

 

 

Teaching in a Digital School: the Differences and Attributes Needed 2.00

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Mal Lee and Roger Broadie

(This is an updated version of our 2014 article, with the same title)

Teaching in schools that have moved to a digital operational mode – schools that have gone digital – is appreciably different to teaching in the traditional paper based school, and is on trend to become evermore so.

It is a difference requiring of the teachers a suite of skills and mindset that few teaching institutes, national teaching standards or indeed teacher education organisations appear to recognise as being required. Explore the work of the teachers in the digital schools in the US, UK, NZ or Australia and you’ll see they are all of their own volition developing a suite of distinct attributes to assist them thrive and grow professionally in a rapidly evolving digital and socially networked society.

Critically it is the schools and the teachers therein, and not the authorities that have recognised the need and nurtured the growth of the new attributes. Once again it is the early adopter schools and not those charged with the job that are acting as the policy developers in this area (Lee and Broadie, 2016…..).

Globally there is still within most education authorities and teacher training bodies the all-pervasive sense that all schools are the same, and will remain so and that the teaching skills of the past will continue to be appropriate, possibly with small amendments like the embrace of TPACK (Mishra and Koehler, 2006).

Digitally evolving schools, as we have underscored, are fundamentally different to the traditional paper based school. Where the latter has been characterised by their:

  • constancy, continuity and inflexibility
  • adverseness to risk and change
  • insularity
  • fixation on the teaching within the physical place called school
  • unilateral control of the teaching
  • solitary teachers teaching class groups, invariably behind closed doors, for X hours a week for Y days a year

the digital

  • are increasingly socially networked 24/7/365 operations
  • are ever evolving, highly agile, embracing a culture of change and willing to take risks
  • have distributed the control of the teaching and learning
  • are beginning to genuinely collaborate with all the teachers of the young – the parents, grandparents, carers, community organisations and the children themselves – from birth onwards in the provision of an increasingly personalised apposite 21st century holistic education.

The traditional is about solitary teachers, working with mass groups of children, moving along a clearly defined linear teaching path, while the digital and socially networked (Lee and Finger, 2010) is working towards ever greater collaboration, marrying the teaching of the school with that of the home, becoming increasingly personalised and understanding that learning and teaching can occur anywhere, anytime 24/7/365, with much non-linear in nature.

Vitally the mindset and expectations of the teachers are fundamentally different. The traditional teaching is inward looking, concerned with only that within the school walls, in the operational hours, often within one’s own silo, where it is a given that the teachers will control what will be taught and assessed and work only with the resources provided.

The teacher’s thinking in the digital is networked, flexible, outward looking, accepting of change, seeking to draw upon the apposite local and global community resources, highly collaborative and yet tightly integrated where the teachers, while playing a lead role, understand the benefits of distributing the control of the teaching and learning and genuinely trusting the other teachers of the young (Lee and Ward, 2013).

Where teachers with an analogue mindset (Bhaduri and Fischer, 2015) believe their job is to dutifully follow the established ways and focus on their part of the production line those with a digital mindset believe anything is possible educationally in a rapidly evolving world and that they should as professionals strive to continually provide each child an ever better education.

Teachers thriving in the digital and socially networked schools

  • possess many of the attributes that have always distinguished good teachers
  • have skills which while always important have taken on a heightened significance
  • are developing a suite of new attributes for ever-evolving, more tightly integrated digitally based school ecosystems.

Conscious of the volumes already written on traditional attributes our focus is on those that have assumed greater importance and the new. Mishra and Koehler’s work in their on TPACK (http://www.tpck.org) (Finger and Jamison-Proctor, 2010) succinctly encapsulate the ‘traditional’ attributes that will always be required of good teachers. Teachers have to know the pertinent content, require excellent pedagogy, relate well with the young and have very good people skills. But as the research attests teachers in digital and socially networked schools have decided they need additional attributes, to place greater store on some of the old and to shed the dated (Lee and Broadie, 2016).

Most of the attributes, as one could surmise, relate to working within a digital and socially networked rather than an insular paper based operational paradigm, and thriving in a world of on-going and often uncertain evolution.

Perhaps the greatest change is attitudinal with the teachers globally adopting a mindset that will enable them to provide an apposite, ever better education while the nature of schooling is continually evolving and being transformed.

It bears underscoring for those embarking on the digital evolutionary journey that the following are the main attributes that those within the pathfinder schools globally have chosen to develop, and to develop primarily on the job, in context.

They are not the construct of government or the educational bureaucracy, but rather what has emerged in mature digital schools. Intriguingly the below are attributes evidenced in the case study schools globally and which have in the main been developed in the schools in their evolutionary journey.

You’ll note many of the attributes, like those of the principal are antithetical to those evidenced in the traditional school.

  • * Digital and socially networked mindset

This outlook is core to successful teaching in a socially networked school community.

The having of a networked, a digital mindset (Bhaduri and Fischer, 2015), of seeking solutions in and for a networked organisation and society rather than simply seeking the answer or resources in-house is one of the attribute that sets the teachers apart from colleagues in traditional schools (Lee and Ward, 2013). It is mode of thinking that appears to emerge primarily from working within a digitally based and socially networked culture, where the leadership, the teachers and the wider school community work naturally in a networked paradigm.

  • Thriving on chaos and change

The schooling of the young in an ever evolving at times uncertain and seemingly chaotic world has obliged the teachers to embrace and to thrive upon the excitement of on-going evolution and the opening of new, as yet unseen vistas. It requires them to better understand the evolution of schools as complex adaptive systems, the natural growth, the uncertainty, the seeming mess and chaos, and to grasp the opportunities continually being opened.

This becomes particular important when the early adopter schools move beyond the Digital Normalisation evolutionary stage and operate, like the digital masters in industry, in unchartered waters.

  • Empowered professional

The new environment requires teachers to be empowered professionals, capable of taking charge of their own teaching and growth, able to contribute to the workings and evolution of higher order, increasingly integrated and complex schools, while also assisting empower and grow all within the school’s community (Lee and Broadie, 2016).

The teachers are longer underused micro managed line workers.

  • Macro understanding of school evolution

Integrated ecosystems have meant all the teachers, and not simply those atop the apex need to understand the purpose and macro workings of the total operation, as well as being expert in their designated area/s of responsibility.

That expectation applies from day one.

  • Independent risk taker

It has slowly but surely become apparent the teachers need to be independent thinkers, willing and able to take advantage of the rapidly evolving scene to try new ways of teaching, singly, with other colleagues, or as part of a team.

Vitally they have had to be willing to take risks in their quest to enhance the teaching, understanding that at times mistakes will be made and that they will learn from that experience. This as you’ll appreciate is antithetical to the traditional approach but as the literature on networked organisations suggested twenty years ago (Lipnack and Stamps, 1994) will be increasingly vital.

  • Willingness to question

Allied has been the willingness and confidence of empowered staff to question every school practise and operation – particularly those of the paper based school – and to regularly ask if there are not better, more effective, efficient and productive ways.

  • Networker

Related has been the importance of teachers being able to network, to use one’s social networks, contacts and social capital. While that has always been an important skill that rarely rated a mention in the traditional teaching standards the ability is vital in socially networked school communities where the teachers are daily be collaborating with all manner of people and groups.

  • Collaborator

While good people skills and the ability to work with moderate needs in teams have always been important the facility for teachers to collaborate aptly with all within the school’s community has become essential. As Lee and Ward reveal in their study on Collaboration in learning (2013) while that is so most teachers have in their teaching worked alone and have some distance to travel before they to develop the sophisticated kind of collaboration found in many other organisations (Hansen, 2009).

  • Digital teaching base

All the teachers – permanent and casual – have had to normalise the use of the apposite digital technology in their everyday teaching and administration, and to continually update their operational proficiency.

It is not an option.

That said, the teachers like the students and the parents, will work increasingly within a technology agnostic environment, where all within the school community are able to work with their preferred ever evolving suite of digital technologies.

  • Politically aware

The rapidly evolving, ever changing, increasingly integrated school ecosystems where the staff is empowered and encouraged to ‘fly’, and where there is extensive daily collaboration, social networking and on-going planned and natural organisational evolution teachers has highlighted the importance of all teachers being small ‘p’ politically aware. They have recognised that they need not only to be aware of the sensitivities associated with organisational growth and change, and of pursuing the school’s shaping vision but of being able to politic their own initiatives with their colleagues.

  • Learner focus

A socially networked school community where each child can learn anywhere anytime 24/7/365, and where there is far greater collaboration between all the teachers of the young unwittingly obliges the teachers to focus increasingly on the learner, to recognise the learning occurring with each child in all manner of situations and to employ a more individualised mode of teaching.

  • Distributor of educational control

Another major difference between the teaching in the digital and paper based mode is the teacher’s willingness to distribute the control of the teaching and learning process; to cede some of their traditional power and rely increasingly on their educational expertise and leadership rather than their position in the hierarchy. It is an attribute; a mindset that some teachers appear to have struggled to accept or develop, particularly in school cultures where the teacher’s ‘word has always been final.

  • Preparedness to trust

That delegation of responsibility has seen the teachers work increasingly from a position of trust, trust in and respect for colleagues, the parents, carers, grandparents and community mentors and vitally the children, and the recognition that virtually every parent – regardless of their situation – has worked from birth onwards providing the best educationally for their children.

Interestingly the history of the use of electronic and digital instructional technology in schools over the last century has been characterised by distrust, of the children, their parents and in many instances the vast majority of teachers (Lee and Winzenried, 2009).

It is now clear trust is core to digital evolution of schooling (Lee and Broadie, 2016).

  • Lead teacher

All teachers, and not just the experienced need in tightly integrated school ecosystems to play a lead teacher role from the first day in the school, and contribute to the on-going evolution of the school’s ecology.

  • Eternal quest for the ideal

This has been evident in good teachers for thousands of years, but it has become ever more important as the schools moved from their world of constancy to become ever evolving, ever transforming higher order schools.

There is the belief that anything is possible educationally. The teachers have thrown off the old straight jackets and embraced the trust shown in them.

  • Unerring focus on the desired educational benefits

Linked has been the imperative of all teachers focussing in all they do to on assisting realise the school’s shaping education vision.

Where traditionally that vision had had a backseat to the external exams as the schools evolve and integrate operations so the vision and the attainment of the desired learning benefits takes greater prominence.

  • Flexible and agile

In evolving schools where there are often no maps to show the way the and the teachers collectively need collaborate to shape the path ahead the teachers appreciate the need to soon be flexible, agile, and willing to try alternative routes.

  • Reflective practitioner

While this attribute has long been expected of school leaders (Schon, 1987) with all staff empowered and expected to lead so what we see emerging is all teachers becoming reflective practitioners.

  • Networked and connected learner

This ability ties closely with the reflection, for in an ever-evolving scene while the schools have demonstrated the need at times to address personal development as a group it is also apparent that individually teachers as professionals have taken prime responsibility for their on-going professional learning, by making astute use of the networked world, and the many national and international online professional learning communities.

  • Time smart and efficient

Lastly but by no means least is the growing recognition by teachers in schools awash with information and educational opportunities of the imperative of working smartly and taking advantage of the many efficiencies and economies accorded by the digital technology.

Conclusion

A study of the digital transformation literature, be it in relation to the private or the public sector will affirm the universality of all the above attributes, and the need in shaping your school’s digital evolution and selecting the desired staff to bear all in mind.

It is appreciated many could differ from those identified by your local authorities, particularly if that authority wants to micro manage its teachers, but the message coming very clearly from the pathfinder schools globally if you want your school to evolve and grow successfully you’ll need support the development of these attributes.

Bibliography

Finger, G and Jamison-Proctor, R (2010) ‘Teacher readiness: TPACK capabilities and redesigning working conditions’ in Lee, M and Finger, G (eds) 2010 Developing a Networked School Community Melbourne ACER Press

Hansen, M.T (2009) Collaboration Boston Harvard Business Press

Lee, M & Winzenried, A 2009, The use of instructional technology in schools: Lessons to be learned, ACER Press, Melbourne.

Lee, M and Finger, G (eds) 2010 Developing a Networked School Community Melbourne ACER Press

Lee, M and Ward, L (2013) Collaboration in learning: transcending the classroom walls Melbourne ACER Press

Lipnack, J & Stamps, J 1994, The age of the network: Organizing principles for the 21st century, John Wiley & Sons, Inc., New York.

Mishra, P. & Koehler, M. (2006). Technological pedagogical Content Knowledge: A framework for teacher knowledge. Teachers College Record, 108(6), 1017-1054.

 

Silo Like to Integrated Schools

Mal Lee and Roger Broadie

A significant part of your digital evolutionary journey will be the school’s historic movement from its inefficient silo like organisational structure of Industrial Age origins to an increasingly integrated, efficient and productive one befitting a digital and socially networked society.

You’ll shift from the traditional arrangement where the various cells within the school – the classroom teacher, the faculty, the ICT unit, the library, the front office – operate largely autonomously to a significantly more integrated structure where all operations are interconnected and focussed on realising the school’s shaping vision.

A major – and again largely unwitting – driver of the shift will be the school’s move to a digital operational base and the recognition of the many benefits that flow from convergence and organisational integration. Digital congruence is the key. The physical networking of the school and the ubiquitous use of all manner of digital technologies that can talk to each other make redundant many practises and quickly remove the strict divisions between the operational units.

The vast majority of the world’s schools, and in particular the secondary are still impacted by the factory model with its strong division of labour and the assumption that if each unit on the production line does its job the students would graduate with an appropriate holistic education.

Many over the last fifty years have questioned that assumption and some schools have made major strides in adopting organisational structures that open the way for a more holistic education.

Until relatively recently the major impediment to the running of a more integrated school has been its underlying paper base. Paper as a technology has major limitations, the most important of which is the requirement that the information thereon has to be physically transported to its recipient/s. The high level use of that technology necessitated close physical proximity. The delivery of a paper to another member of staff meant getting up and physically delivering the information.

While philosophically and organisationally the school might have wanted to integrate its efforts while ever it retained its paper operational base its efforts would be frustrated.

Networks and the digital technology change the game. Not only does the digital operational base negate the physical and logistical shortcomings, stimulate operational integration but it also allows full multimedia creation, 24/7/365 communication, interaction and storage – all at pace and with little cost. Few have yet to sit back and analyse the impact alone of the physical networking of schools in that 90’s and early 2000’s.

The experience of the pathfinder schools would suggest the shift from the loosely to more tightly coupled school will be gradual, incremental and will accelerate the more the school matures its ecosystem.

That acceleration will be assisted by the school’s:

  • tightening focus on its shaping educational vision
  • efforts to ensure all school operations are directed to realising that vision
  • rising digital expectations
  • recognition that digital congruence is the crux
  • trust and empowerment of its staff and community, and efforts to ensure all have a better macro understanding of the school’s workings
  • endeavours to shape an increasingly mature and powerful school ecosystem
  • daily efforts to create an evermore productive ecosystem, that marries the in and out of school learning and resourcing

Experience has demonstrated that the integration will in general terms occur much faster in the primary or elementary school than in the high schools. The structural hurdles and cultural mores of the high school are far harder to overcome than those in the primary school.

In the secondary school in addition to the challenge of changing the culture, and shifting the focus away from paper based external exams there is the invariable silo like organizational structure and the fiefdoms and their warlords keen to retain their power base.

In brief if you are leading a secondary school on its evolutionary journey be prepared for a long and at times painful graduated shift.

 

Winning over the clients

Mal Lee and Roger Broadie

The bottom line in a market driven economy is that every school – state and independent – has to attract and retain sufficient clients to remain viable.

The new and added challenge for schools – that business is already grappling with – is how to win the continued patronage of the client’s year after year, student cohort after cohort in a world of rapid change and evolution? As Nokia, Blackberry and Yahoo can attest client support in the digital world can be momentary. What are perceived as exemplar schools today within years could suffer the same fate as Nokia if they don’t continue to attract the clients.

Both are realities that many schools don’t appear to recognise or to factor into their planning. You should in readying your digital evolutionary journey.

Compounding the challenge many of the same principals and teachers appear loath to view the students and their parents as clients, seeing them simply as ‘conscripts’ obliged by law to attend the school, fortunate to have access to their professional expertise.

That belief is particularly apparent in schools at the lower school evolutionary stages (Lee and Broadie, 2016). At that stage the leadership and indeed most of the teachers are firmly of the belief that the educational experts should unilaterally control all aspects of the schooling. The students and parents should be acquiescent and accept the control given by government to the experts.

The expectation of those schools is that the students and the parents accept the established ways and will, without question attend the local school.

That might have been acceptable to students and parents in the past. It might even be acceptable in some situations today where there is no alternative to the traditional mode of schooling but it is increasingly less tenable where there are good digital schools ‘competing’ for the student custom.

The stark reality in a market driven democracy is that if parents want to get their children into the desired state school – and they are willing to play the political game – they will invariably succeed.

In 2016 the clients, the customers expect the market – and not the government – to govern their choice. Moreover they expect organisations will not only meet, but hopefully will exceed their needs and wants. As soon as another organisation is perceived to do that better they will likely take their custom to the superior provider.

The same is on trend to become increasingly a feature of schooling, with the marketplace determining the winners (Lee and Broadie, 2016…).

Forrester’s in its research on digital transformation of organisations concluded:

  • The customer experience is at the heart of digital transformation. With customers in the driver’s seat of their interactions with brands, businesses must create positive and relevant customer experiences across channels and touch points. As a result, digital development and customer experience improvement are two key priorities for businesses (Forrester, 2015, p1)

The same holds true for schools.

We would urge all embarking on the digital evolutionary journey to treat your current and prospective students and parents very much as your clients. View them as clients who could take their custom elsewhere if they perceive their needs are not being meet. Follow the lead of the digital schools and indeed the digital masters in business and the public sector and focus first and foremost on the clients and recognise the increasingly tenuous hold you have on their patronage.

Putting their needs to the fore, listening to them, communicating with them through multiple channels, striving to continually improve the schooling, positioning the learner at the centre of the teaching and doing the utmost to ensure each child continually receives the appropriate schooling 24/7/365 in a rapidly world will go a long way to towards changing the focus and nature of the schooling and ensuring the school’s continued viability.

While many have advocated since the 80’s that schools should better meet their client’s needs most have not done so until they moved to a digital operational base, began lowering the school walls and recognised the considerable value of genuine collaboration with their current and prospective clients.

The challenge of identifying your client’s needs in the midst of the Digital Revolution is considerable. But the case study digital school experience strongly suggests that if the school trusts, respects and empowers its clients and works collaboratively them in their identification they will be satisfied and will work with the school in helping identify and meet the rising expectations.

That said as an educational leader within a rapidly evolving world you, like the leaders in industry will be expected to identify the client’s needs well before the clients recognise that need. The genius of a Steve Jobs was his ability to read as yet unarticulated customer needs. That will increasingly be desired of school leaders as they seek to identify the kind of attributes desired of the young twenty, thirty years hence.

That critical task is made that much easier if the school is focussed its clients and winning them for the long haul.

Forrester (2015). Digital Transformation in the Age of the Customer. Forrester for Accenture. October 2015 – https://www.accenture.com/_acnmedia/Accenture/Conversion-Assets/DotCom/Documents/Global/PDF/Digital_1/Accenture-Digital-Transformation-B2B-spotlight.pdf

 

 

 

Think Digital, Not Analogue

Mal Lee and Roger Broadie

In undertaking your digital journey your mindset – and that of your school community – will gradually change and evolve, slowly but surely moving away from the traditional paper based, strongly analogue way of thinking, shifting to a far more digital and socially networked mindset.

The change – based on the experiences of the pathfinder schools – will likely be gradual and for a period one will default to the traditional ways but over time the digital mindset will become so natural as for you not to think about it, until you encounter those still operating in the analogue mode!

Examine the attributes at each of the key evolutionary stages (Lee and Broadie, 2016)) and you’ll note the pronounced change in thinking that occurs as the schools evolve and how by the Networked stage the school, the teachers and indeed the parents have adopted a very different mindset – a very different outlook and set of expectations to those at the Paper Based and Early Digital stages.

The digital mindset is in many respects antithetical to the analogue.

Bhaduri and Fischer in a 2015 Forbes business magazine asked ‘Are You a Digital or Analogue Leader? While directed at business leaders the two-page comparison of the distinguishing features of each type of leader remarkably parallels the change in thinking identified by the authors in the leaders in the pathfinder schools.

Download the comparison from – http://www.forbes.com/sites/billfischer/2015/03/19/are-you-an-analog-or-digital-leader/ – discuss it with your colleagues and position yourself.

By virtue of brevity the comparison verges on the black and white but critically it makes the point that it is the mindset of the CEO/the principal which strongly impacts the nature of the organisation and its culture.

Principals operating within a digital and networked mindset will run a very different kind of school to those ensconced within an insular analogue mindset.

Interestingly many of the pathfinder principals commented on their difficulty in explaining to traditional principals and teachers the nature of the schooling they were providing – so different were the two modes. Even in 2016 many school leaders can’t envision schools changing. They genuinely believe they know everything there is to know about schooling. In contrast the digital leaders are highly ambivalent about the form their schools will take in future years, even five years hence. While the former’s is a world of constancy and certainty the latter’s is world of rapid uncertain change and evolution where one forever on will be leading the school into uncharted waters.

What can you do to expedite the change in mindset in your school? We are not really sure.

Those associated with the pathfinder schools – and that includes the staff and the wider school community – have made the shift as part of the school’s evolution, it invariably taking years.

Logic would suggest the later adopter schools should learn from the early adopters and be able to hasten the change in thinking but the authors’ strong suspicion is that the deep-seated change in mindset will only come from the everyday association with evolving school ecosystems and cultures.

You’ll lose little by discussing the shift with your staff, by publicly noting significant shifts in thinking but bear mind historically you are talking about changing a mindset that has shaped schooling for hundreds of years. Moreover on your evolutionary journey you will need to change the thinking of all your staff, the students, the current and prospective families and indeed the wider school community while simultaneously addressing the plethora of other key variables.

That said the school will be operating integrally within an increasingly socially networked society, where most in the school’s community will have normalised the 24/7/365 use of the digital technology, will have rising expectations of the digital and where many of the parents will in their work be employing a digital and networked mindset

There is much to be said for being conscious of shifting the mindset but letting the continued evolution of the school and the societal pressures naturally do the job.

Bibliography

 

The Educational Power of Digital Ecosystems

Mal Lee and Roger Broadie

What we are about to suggest will for many be contentious.

It is a suggestion that Mal has elaborated upon at http://educationtechnologysolutions.com.au/2014/07/15/digital-technology-and-student-learning-the-impact-of-the-ecology.

It is to our minds a logical extension of all the previous writings on the growing power and impact of increasingly focussed, more tightly integrated digitally based school ecosystems and a rejection of the current naïve assertion that the digital instructional technology will somehow of its own volition enhance student learning in particular subjects. The technology alone never has and never will (Higgins, et.al, 2012). It is the way that digital tools and the connected word make much better practice possible that has the impact on learning

That said ask any parent or indeed anyone in the street and they will tell you the normalised use of the digital has markedly impacted the lives of all but in particular the world’s young. Globally they have embraced it outside the classroom from a very early age, have become very confident and proficient in its use and daily use it in a remarkably universal manner, consciously and unwittingly to enhance their learning.

Our belief is that is that the power of the digital is far more deep-seated than currently envisaged by most. The power is not to be found in simple linear, A then B relationships, but rather in the interplay of the myriad of variables within highly complex adaptive ecosystems. Led astutely, these act to increase engagement with learning and time on task, levels of concentration and the help in learning students get from their peers as well as their teachers

The signs are increasingly suggesting that the greatest impact the digital technology will have upon student learning in the school will come from

  • the technology’s underpinning all-pervasive role within an ever evolving digitally based school ecosystem enabling all to work and interact much more efficiently and effectively
  • highly capable leaders and teachers able to make the best educational use of that digital ecosystem and to operate at a significantly higher professional level.

It is the educational power of tightly integrated, focussed digitally based, socially networked school ecosystems which allow teachers of all types to simultaneously address 24/7/365 all the variables – in and outside the school walls – that enhance student learning. This far exceeds what is possible within a loosely coupled, largely insular paper based school where the teaching occupies less than 20% of the child’s learning time each year.

Critically while the power of the underpinning digital technology will grow at pace and the digital ecosystem will evolve, mature and move to an ever higher order, the capability of the paper based school has long been maximised and as such will basically stay as now.

No one in 2016 would suggest that a carmaker would enhance its productivity by simply installing a robot or that Apple’s success is solely dependent on a single piece of technology like an iPad. The enhanced productivity of the digital masters in the corporate world (Westerman, et al, 2014) comes from skilfully shaped, expertly led and staffed, highly focussed, tightly integrated, ever evolving digitally based ecosystems.

And yet in 2016 teachers, principals, governments, some technology companies and journals globally perpetuate the myth that one has simply to acquire the latest digital kit and as if by osmosis school learning will be enhanced. Decades of research (Higgins et al, 2012) affirm there is no significant linear connection between the use of digital technologies and enhanced student attainment. The randomised controlled trials on which this research is based cannot adjudge the individual attitude changes that occur in pupils’ and teachers’ brains, which foster the willingness to commit greater time and concentration, and that enable the higher order interactions and better learning

However until schools develop an apposite digital school ecosystem, adopt a culture therein that empowers the teachers, students and parents, and actively support all to take a lead role in the astute use of the digital in the 24/7/365 teaching of the young and which positions the school to grow schools won’t be able to take advantage of those opportunities and continually enhance their productivity.

It is time to appreciate the traditional, simplistic way of looking at the impact of digital technology on student learning has to fundamentally change.

Bibliography

Higgins, S., Xiao, Z., & Katsipataki, M. (2012). The Impact of Digital Technology on Learning: A Summary for the Education Endowment Foundation London: EEF. Available at: http://educationendowmentfoundation.org.uk/uploads/pdf/The_Impact_of_Digital_Technologies_on_Learning_FULL_REPORT_(2012).pdf

Lee, M (2014) ‘Digital Technology and Student Learning’, Educational Technology Solutions – July 15, 2014 – http://educationtechnologysolutions.com.au/2014/07/15/digital-technology-and-student-learning-the-impact-of-the-ecology/

Westerman, G, Bonnett, D and McAfee, A (2014) Leading Digital. Turning Technology into Business Transformation, Boston, Harvard Business Review Press

Distributed Control of the Teaching and Learning

Mal Lee and Roger Broadie

If schools are to normalise the whole of school community use of the digital and to create a 24/7/365 mode of schooling they’ll need to trust and respect the contribution all within its community and distribute the control of the teaching and learning.

The total school community, all the professional staff – the executive, the classroom teachers and professional support staff, the students, the families and the wider school community need to be empowered, to understand the school’s shaping mission, to appreciate its macro workings and to play a significant part in the teachings, operations and growth of the school.

They need to ‘own’ their school.

In a socially networked society where learning and teaching can, and does take place anywhere, anytime it makes sense to actively involve – in an appropriate way – all the teachers of the young, and not as now focus simply on what the professionals are doing within the school walls.

Within that socially networked school community the principal and the teachers will need to continue to play the lead role – they having both the expertise and the time to so – but that role should also entail empowering the other ‘teachers’, giving them the desired direction and support.

Probably more than ever the principal must continue to play the lead role but not in an autocratic sense but rather as the school’s chief conductor, orchestrating the school’s daily operations and deriving the utmost from all the players in the workings, continued growth and evolution of the school.

In playing this role the principal, like all good conductors and CEOs, has to be the final arbiter. He/she listens, collaborates, delegates and takes on board the decisions made by others but in the end the principal has to make the final decision, even if the decision is simply to endorse work done or not to do anything.

More than ever the shaping of an increasingly complex, more tightly integrated school ecosystems requires principals and professional teachers who can provide the desired instructional leadership while also having a strong working knowledge of all the other major variables, human, educational, political, financial and technological that will grow the school’s ecosystem.

It requires astute, sensitive principals happy to empower others but knowing when and where to intervene to ensure an operation assists realise the school’s shaping vision. It moreover necessitates having an empowered, highly professional staff – teaching and support – with the macro educational understanding, confidence and the people skills to genuinely collaborate with and enhance the ‘teaching’ contribution of the non-professional teachers.

Traditionally within the strongly hierarchically school the principal and the others atop the apex unilaterally controlled the total operations of the school, often running the school in a highly autocratic manner. In so doing they disempowered most of the teachers, ensured the support staff played a subservient role and the students, their families and the local community had no real say.

When schools move to a digital operational base, begin socially networking in a significant way and recognising the value of genuinely collaborating with all involved in the teaching of the young, in and outside the school walls one sees notes in the pathfinder schools a significant letting go of the control from up high and concerted efforts to empower all within the school’s community.

The growing collaboration with the student’s homes and the school’s community has been discussed.

There has been in the pathfinder schools, particularly when they move to the Early Networked evolutionary stage a recognition of the importance of getting the most from the professional staff and listening much better to the students.

At the Digital evolutionary stage, while the teachers are using the digital technology most remain relatively disempowered and underused as professionals. The strongly hierarchical organisation model promotes in most staff a micro focus, a focus on playing just their part in the production line. Most have a limited understanding of the macro workings of the school, so essential in growing an integrated school ecosystem.

One needs to markedly enhance that macro capability of staff as soon as is feasible, but it will take time and needs to be done on the fly.   What hit home in the pathfinder schools was how accepting were the staff of the empowerment, the efforts made by most to lift their professionalism, their relatively rapid embrace of change and willingness to take professional risk and their preparedness to genuinely collaborate with their students, the parents and the school’s wider community.

How long it will take in your situation we don’t know. There are so many variables at play.

What we do know is that until the control of the teaching and learning is genuinely distributed digital evolution will be stalled, the successful whole school uptake of BYOT impossible and digital normalisation but a dream.

 

 

Home – School – Community Collaboration

Collaborative Teaching 2Mal Lee and Roger Broadie

In moving to a digital operational base the school begins collaborating evermore closely and genuinely with its homes and community, in time marrying the in school teaching, learning and resourcing with the out of school.

It is a marked contrast to most traditional schools where most of the collaboration with the homes is tokenistic (Lee and Ward, 2013) and often one way, with the school informing the parents what they need to do for the school (Grant, 2012). While the literature, government policies and the research (Hattie, 2009) have long advocated genuine home-school collaboration it has rarely been achieved in a significant way until recently (McKenzie, 2010) with most parents reluctant to enter the school gates.

All that invariably begins to change, and to change rapidly and markedly when the school goes digital, and the principal and the teachers begin using the technology to reach out beyond the school walls and ‘socially network’ – using the latter term in its wider sense of ‘a network of social interactions and personal relationships’ (OED).

What one sees is a natural, largely unprompted change with the school becoming increasingly aware of the nature of the teaching, learning and digital resourcing outside the school walls, and the educational – and indeed social, economic, administrative and promotional – benefit of the school and its homes collaborating more closely in the holistic teaching of the young (Project Tomorrow, 2011).

Invariably the initial moves will be diffident, by the homes, community and the school, with it often being two steps forward and one back but in time with the school showing by deed its genuine desire to collaborate and the wider school community recognising the old barriers have been removed and the school gate opened the collaboration becomes normal and begins providing all manner of benefits.

With the collaboration comes:

  • a greater respect for the part the families play in the teaching of their children from birth onwards
  • a recognition of the extent and value of the student learning occurring outside the school walls, unharnessed by the school
  • a greater appreciation of the children’s 24/7/365 use of and proficiency with their personal digital technologies (Project Tomorrow, 2014)
  • an insight into how a collaborative, digitally based 24/7/365 mode of schooling where the young can be taught in context anywhere anytime can markedly improve each child’s learning
  • an awareness of why the school should empower its homes and the local community and enhance their ‘teaching’ contribution
  • the realisation the school should in a socially networked society distribute the control of the teaching and learning and over time to marry the in and out of school teaching
  • an appreciation of the wisdom in a socially networked school community of pooling the expertise and resources of the home, the community and the school in the 24/7/365 schooling of the young
  • a plethora of both intended and unintended benefits – with the latter likely growing as the level of collaboration and social networking grows
  • the recognition that schooling in the networked world should transcend the physical walls of the classroom.

The collaboration will, from the experiences of the pathfinder schools place an extra load on the school and the principal in particular. However over time the astute all- pervasive use of the digital technology will help lessen that load.

Almost inevitably there will be teething problems, dealings with over enthusiastic parents that will likely incline the principal at times to say ‘forget it’, but that downside is more than offset by the immense contribution the homes and the local community will bring to the school’s teaching, operations, its resourcing and its continued growth, and the continued evolution of an increasingly powerful and productive school ecosystem.

When schools open their doors, involve the parents in the school and genuinely collaborate with them in the 24/7/365 teaching of their children the nature of the schooling will be irrevocably transformed, with the parents forever onwards expecting to be involved in all the school’s work – and not shut out and disempowered as in the past.

  • Grant, L (2010) Developing the home-school relationship using digital technologies A Futurelab Handbook February 2010
  • Hattie, J (2009), Visible learning: A synthesis of over 800 meta-analyses relating to achievement, Routledge, Abingdon
  • Lee, M and Ward, L (2013) Collaboration in learning: transcending the classroom walls, Melbourne ACER Press
  • Mackenzie, J (2010) Family Learning: Engagements with Parents Edinburgh Dunedin Press
  • Project Tomorrow (2011) The New Three E’s of Education: Enabled, Engaged and Empowered Speak Up 2010 National Findings Project Tomorrow 2011. Retrieved 24 June 2014 at – http://www.tomorrow.org/speakup/pdfs/SU10_3EofEducation_Educators.pd
  • Project Tomorrow (2014) The New digital Learning Playbook: Understanding the Spectrum of Students’ Activities and Aspirations Project Tomorrow 2014. Retrieved 24 June 2014 at – http://www.tomorrow.org/speakup/SU13DigitalLearningPlaybook_StudentReport.html

 

 

 

Trust and School Evolution

Mal Lee and Roger Broadie

Trust is critical to the digital evolution of the school and achieving digital normalisation.

The principal needs to trust and empower all staff, the students, the parents and the supporting community. That trust will be repaid in numerous, very positive ways.

Trust fundamentally changes the nature of the schooling and opens the way for a more collaborative 24/7/365 mode of schooling and resourcing.

The traditional hierarchically structured school is based on distrust. It is deemed imperative that a small executive team exercises unilateral control over all school operations. Neither the classroom teachers, the support staff, the students, the parents or the community can be trusted, and their roles must be carefully managed from on high. The ethos is at root one of teachers and pupils doing what they are required to do on pain of sanctions, rather than an ethos of mutual expectation that what is required will be done because that is the job that the whole community is collaboratively engaged in.

The history of the use of instructional technology in schools (Lee and Winzenried, 2009) over the last century has been characterised by its distrust of teachers to use the technology wisely. That history sees teachers being obliged to secure licenses to use the gear, instructional technologies being ‘teacher proofed’ and ironically from around 1984 the ‘ICT experts’ controlling every facet of the digital technology. That distrust extends through to current times, as witnessed by the California iPad debacle.

That distrust might well be evident throughout your school operations today.

The distrust stymies the school’s facility to make best use of its greatest resource, its people – its salaried staff, students, families and community. All feel disempowered and unrecognised, most unwilling to put in the extra yards to assist the school’s growth.

The experience of the pathfinder schools, extensively documented in the authors’ Taxonomy of School Evolutionary Stages (2016) is that when schools move to a digital operational mode they begin to use the technology to reach out beyond the school walls, to genuinely collaborate with their parent community and to recognise and respect the contribution the teachers, support staff, students, families and wider community can make to the holistic teaching of each child. If this process is not led by the Principal it is very likely to start happening surreptitiously, particularly amongst the pupils but with aware teachers also starting to use online systems and social networks

These schools begin to appreciate the benefits of more fully trusting all, empowering them and distributing the control of the teaching and learning.

That said it invariably takes time – likely years – before the leadership, and indeed the teachers, are willing to cede some of their power and distribute the control of the teaching, learning and significantly the digital technology resourcing.

In many school settings, as the work by Lee and Levins (2016) will attest, some of the most reluctant to cede that control and trust others are the ‘ICT experts’. Yes – for many the ICT ‘empire’ has been their power base, but if schools are to normalise the whole of school community use of the digital the control has to be distributed and all within the school’s community trusted.

The principal’s willingness to trust will be crucially tested when faced with the decision of letting the children use in class the suit of digital technologies they already use 24/7/365. Is the head prepared to trust the children and parents and go with BYOT or declare his/her continued distrust by going the BYOD route where the school specifies the personal technology? Is the principal willing to trust the students and parents, accepting what to him/her might not appear be a perfect solution but which in time with genuine collaboration will not only work well but yield many other dividends?

It is a critical decision in the school’s digital evolution.

Until the principal is willing to trust and respect each student’s and parent’s choice of technologies, and to genuinely collaborate with them in the teaching, learning and technology resourcing the school’s digital evolution will be stalled and digital normalisation unachievable. While there are schools with ‘successful’ (though expensive) approaches that provide all pupils with the same device, at the root of this is the school wishing to dictate the use of certain software or device. This puts the focus on the technology rather than on the task to be achieved and denies innovation as the devices and software inevitably age. Far better to decide what human and interaction functionality is necessary for all pupils to use their devices.

Reflect for a moment on your children’s normalised out of school use of the digital and you’ll appreciate it is dependent on your trust in them to use and maintain the technology wisely. Your children will invariably respect and build upon that trust such that in a relatively short time their use of the technology becomes so normal as to be largely invisible.

That is what is wanted within the school walls, but it is only achievable when the school has created a whole of school culture – ecology – that trusts, respects and empowers the students and their parents, and values the contribution they can make to the workings, safety, resourcing and growth of the school.

  • Lee, M and Winzenried, A (2009) The Use of Instructional Technology in Schools, Melbourne ACER Press
  • Lee, M and Broadie, R (2016) A Taxonomy of School Evolutionary Stages. 2nd Edition Armidale Douglas and Brown – http://douglasandbrown.com/publications/
  • Lee, M and Levins, M (2016) BYOT and the Digital Evolution of Schooling Armidale Douglas and Brown – http://douglasandbrown.com/publications/