Digitizing the School Administration

Mal Lee and Roger Broadie

An oft forgotten but increasingly important aspect of digital evolution and creating the desired increasingly effective and productive school ecosystem is the digitization of the school administration. In the same way, the move to a digital operational paradigm obliges the school to markedly transform its culture, organizational structures, teaching and communications so too it needs simultaneously to develop an administration appropriate for an ever evolving digital and socially networked school, and society.

Within the traditional, highly segmented, paper based school with its pronounced division of labour, where most of the administration and communication was handled by the ‘office staff’ school administration barely rated a mention in the literature on the school development.

It was a largely ancillary operation that most educators, including many in leadership roles, knew or cared little about.

All that changes and changes significantly when the school moves to a digital operational mode and creates a tightly integrated digitally based ecosystem.  The old divisions of labour are blurred and the internal walls are lowered or removed as the educational and the administrative operations are seamlessly intertwined. Educators who previously needed the services of an administrator to carry out a task can now usually do the task themselves, while administrators who previously required teachers to be involved in the process of communicating administration functions to pupils and parents and in following up to ensure completion can now often do this directly.

The digitization of the administration directly impacts the growth and evolution of the total school ecosystem, and helps drives the increased productivity, effectiveness and efficiency of all school operations, educational as well as administrative. An increasingly sophisticated, integrated, effective and secure, client focussed, user friendly digitally based administration is critical in helping position the school for continued growth and the enhancement of learning.

It thus vital from the start of the evolutionary journey the school leadership factors into the shaping of the desired totality the apt digitization of the school administration, linking it integrally with all the other developments.

The modifier ‘apt’ is very important. Invariably schools have for years made greater use of the digital in the administration than in their teaching, but while usage is invariably spotted, silo like and seldom tied to the creation of the desired culture and ecosystem and the realisation of the school’s shaping vision.  It needs to be. Forty years ago, Mal was associated with the digitization of the student assessment in the Australian Capital Territory’s secondary colleges.  It was rightly seen as an administrative breakthrough but was not directly linked to the creation of an integrated learning environment. The same continues to happen today.  Indeed, many of the moves with administrative systems, particularly those imposed on schools by government and education authorities work to create a culture antithetical to that the school is wishing to create.

It is very important to both choose and configure systems that support the school’s shaping vision.

It is moreover important to employ digital systems that also enhance the school’s productivity, and minimise the administrative load of the users, the staff and the clients. Sadly, the history of the use of the digital in school administration is characterised by the rhetoric far exceeding the reality and the inability of the technology providers to deliver their promises. While great advances have been made in recent years and there are some highly sophisticated and effective apps and Cloud services schools can use, all too often schools globally are obliged to use systems that add to the user’s workload and frustration.

Going digital is not some magic panacea. It must be done well, always supporting the realisation of the school’s shaping educational vision.

Schools should work from the outset on the assumption that the school will want not only to astutely digitize all its administration but also to have all its operations in a form, and with an appropriate level of security, where virtually every facet can be accessed 24/7/365.  Understand that you’ll want to;

  • merge the digitization of the administration with the shaping of the desired totality
  • move all the current paper based practises to the digital
  • do so as soon as is feasible, aware the timing needs fit with other ecosystem developments
  • use digital services consonant with the school’s shaping vision and the desired culture and ecosystem, and which enhance the school’s productivity
  • distribute the administrative load enabling wherever feasible the users to control their ‘accounts’, be it to edit an email, change an address, to notify an absence, to complete a form or to make a payment.
  • a structure that allows the school to readily and inexpensively to update services and to take advantage of better apps, Cloud services and yet unknown facilities when the moment comes.

The approach should be one of identifying who is the most appropriate person to have responsibility for a task and to enable that person to complete the whole task, communicating with and involving others digitally as appropriate. Junior people are enabled to take greater responsibility while senior people can avoid putting loads onto others through being able to time-effectively complete those parts of the task they have previously delegate to others

In going digital, and networked the school has always to be conscious of the security of the services. But in saying the school should also be realistic and nuanced, and identify which administrative processes can be made freely available to all and which need some degree of security.

While the initial digitization moves should rightly be the shift away from the paper based practises allied should be the replacement of dated non Web based systems with those than can be accessed anywhere, anytime 24/7/365.

Carefully scrutinise the school’s continued use of any tailored digital systems, particularly those hosted by the school that might be better performed, more cheaply by Cloud based services.

Understanding the current situation in your school identify which of the current

  • paper based processes should be digitized first
  • digital operations need to be updated by an app or Web based service
  • operations (if any) aren’t consonant with the kind of ecosystem and culture you want to create and which the school needs to try and rectify.

It is appreciated that many schools will be obliged to use systems dictated by government.  Bureaucracies have become very adept at using the networked administrative systems to control and micro manage ‘their’ schools.

Do your utmost to take charge of the school’s digitized administration and communication, and adopt solutions that advance the creation of the desired ecosystem and culture, understanding that at times the school will be obliged to use the mandated systems.

Set the goal of providing your staff and clients with a digitized administration at least on par with the best SME offerings, that continually reduces their workload while simultaneously improving the intuitively, efficiency, effectiveness, economies and productivity.

Recognise with the digitization of the administration you will likely experience, like elsewhere in the ecosystem, both the intended and unintended benefits, but also going on experience undesirable disbenefits. While the unintended should be optimised, the disbenefits will have to be removed.

Conclusion

While left to the end in this series the digitization of the school’s administration is no less important in the total scheme of things than any other of the many variables flagged for attention.

Indeed, in many respects the school’s app and its Web based administration will likely be many clients first encounter with the school.

Failure to get the administration to the level expected by a digital society and the school’s image will be markedly damaged and the school’s facility to offer an apt education for a digital and socially networked world seriously questioned.

It is a vital performance indicator.

 

Integrated Client Support

Mal Lee and Roger Broadie

 An effective and highly efficient digital communications suite is critical if the digital school is to provide the kind of integrated client support expected in a digital and socially networked society.

What is now apparent (Westerman, et.al, 2014) – particularly with business but increasingly in the public sector – is that clients no longer differentiate between a face to face and an online experience; it is but an experience.

The term – and indeed the concept of – integrated client support is rarely as yet experienced in schools. A Google search will unearth few references specifically pertaining to schooling.  It is more commonly used in the corporate sector and areas like family law, health and psychological support (Queensland Council of Social Services (2013). However, the provision of well orchestrated, quality support for all students and their families is something every good school has for generations believed is essential.

It is partly that schools haven’t seen the need to label that student support and pastoral care, but it also that most schools still don’t regard their parents and students as clients. We recommended in an earlier post that to thrive and remain viable digital schools would benefit from focussing on meeting and indeed exceeding their client’s needs and expectations.  This is an area where one can use the smarts of the digital to that.

All schools could benefit from having an integrated increasingly sophisticated client support arrangement, even if they choose not to label it as such. The aim should be to provide all teachers and counsellors ready access to the latest information and data on each child and family, packaged in a way that can provide the best possible support.  Most schools tare likely still working with a variant of the old teacher mark book, without ready access to the plethora of other information on the child’s development, in and outside the school. In a socially networked environment there should also the ready digital facility to share appropriate information with other agencies supporting the client.

With the benefit of hindsight, it is now also clear that most school’s paper operational base, and the associated inward looking, physical site fixated mindset has markedly impaired school’s ability to provide the requisite individualised high quality client support.

That shortcoming will continue while ever schools continue to operate within an analogue paradigm. While many schools have begun to tinker with the digital, employing the likes of online bookings for parent teacher interviews the reality is that they require a mature digitally based ecosystem before they can readily provide the apt, integrated, individualised, efficient and effective client support.

The system needs to be integrated within the wider school ecosystem and consonant with the ways and expectations of an evolving digital and socially networked society, where teaching and learning is happening 24/7/365 and geared to time poor parents highly reliant on their mobile technology.

Long gone are the days where the support can be only site based, reliant on the physical attendance at the place called school.  It is the client that needs to be to the fore, not those supporting the clients.

It needs to be a system that sits – and evolves readily – within the school’s wider ecosystem and where the supporting information and data is readied in the main as a normal part of the school’s everyday operations.

It will be a system where the relevant staff play a lead role but where their contribution – whether face to face or online – will be supported by a suite of pertinent information and data.

Ideally the clients should be able to access much of the desired information and the current data when convenient online at either at the school or the complementary agencies websites.  If the client wants additional support they should be able to do so initially digitally and only when truly needed face to face.

The key is to envision the desired digitally based ‘integrated client support’ arrangement from the outset, to identify the likely information and data required, to liaise with the pertinent complementary agencies and services in its creation and to build the model as one shapes the school ecosystem, gathers and makes available the data and creates the digital communications suite.

Done astutely and in conjunction with the shaping of the school’s digital communications suite and refinement of its student data and management system schools shouldn’t need for the expensive integrated client support systems being pitched at the health and social service markets.

  • Queensland Council of Social Service (2013) A Guide to Integrated Delivery to Clients 2013 -http://communitydoor.org.au/sites/default/files/A_GUIDE_TO_INTEGRATED_SERVICE_DELIVERY_TO_CLIENTS.pdf
  • Westerman, G, Bonnett, D and McAfee, A (2014) Leading Digital. Turning Technology into Business Transformation, Boston, Harvard Business Review Press

 

Technology Agnostic

Mal Lee and Roger Broadie

Recognise that in the school’s evolutionary journey and the quest to normalise the use of the digital you’ll be working towards a situation where the school is technology agnostic: where it doesn’t matter what personal technologies or operating systems those within the school community choose to use.

So long as the chosen technologies can readily access the Net as far as the school is concerned it doesn’t matter which folk choose.  While it is likely wise for schools to provide continually updated advice, part of the trusting and empowering of the school community is letting each member make the choice of the desired personal technologies.

Let the user, the learner, the client decide.

We appreciate for many raised and trained during the Microsoft hegemony, who experienced the Apple – Windows ‘conflict’ and who believed that all in the school had not only to use the one operating system but also the same model of computer this will call might sound sacrilegious.

The technical imperative for the school to use the one operating system disappeared at least 5-6 years ago with the emergence of digital ecosystems able to readily accommodate the many different mobile operating systems.  One has only to note the ease of providing all manner of smartphones, phablets and tablets instant access to the Net to appreciate why all schools to be technology agnostic as soon as feasible.

The assumption that all students and teachers must use the same hardware and software in the teaching and learning more to do with the

  • desire by the school – and its ‘ICT experts’ – to retain unilateral control of all aspects of the teaching, learning and technology resourcing
  • focus on the technology and its maintenance rather than on the desired learning
  • belief the young learn best how to use the technology when taught in a highly linear lock step manner, with the teacher in control, with all using the same technology, often with the school being able to monitor every key stroke
  • school’s distrust of and lack of respect for its students, parents and indeed most of its teachers
  • school’s insular mindset that focuses on that happening within the school walls, to the virtual exclusion of any student usage of the digital in the real world.

As schools mature digitally, genuinely collaborate with their homes, socially network, come increasingly to respect, trust and empower all within the school’s community and create a culture and adopt a mindset where the use of the digital is normalised the control over thinking disappears.

All come to appreciate that what matters is the facility of the technology – or more likely the student’s suite of digital technologies – to perform the desired functions.  In authoring an e-book it matters not whether the student uses an Apple, Android, Windows, Tizen or Firefox based system, or a mix thereof to create the final product.  While the ‘ICT experts’ will have their preference so too will each client.

That said, one can mount a case for a graduated shift and schools with limited technology staff opting to stay for a time with a common operating system.  However even those that have started this way soon open the doors for the students to use the kit they desire.

In embarking on your digital journey your school evolve at pace but so too will the technology and the practises one employs to derive the most from the current technology.

Work as fast as is feasible to shift from the traditional prescribed personal technology model to one that is technology agnostic.

BYOT and Digital Normalisation

Mal Lee and Roger Broadie

Having all students use in class the suite of digital technologies they use 24/7/365 so naturally as to be near invisible is critical to the on-going digital evolution of the school.

As Lee and Levin elaborate in their freely available (http://douglasandbrown.com/publications/) BYOT and the Digital Evolution of Schooling until schools are willing to distribute their control of teaching, learning and personal technology, to trust, respect and empower their students there is little likelihood of the school normalising the use of the digital and furthering the school’s digital evolution.

Rather the school, even if spending thousands on digital technologies, will remain operating within a paper based, control over operational paradigm unable replicate its client’s normalised use of the digital outside the school walls, and to meet both the client’s and society’s rising digital expectations.

Schools have ultimately to trust and empower all their students.

That is critical if they are to normalise the whole of school community use of the technology, and position the school culturally and technologically to continue its digital evolution.

The point that Lee and Levins make in their book is that BYOT- which is where the school encourages the children to use in class the digital technologies they are already using 24/7/365 – is but a phase, albeit a critical phase, in the digital evolution of the school.

BYOT – contrary to the views expressed by many – is not primarily about the technology but rather is a vital educational development where the school declares its willingness to cede its unilateral control of teaching, learning and technology and to genuinely collaborate with its digitally connected families and to work with them in providing a mode schooling befitting a digital and networked society.

It is a major step in creating a 24/7/364 mode of schooling that actively involves all the ‘teachers’ of the young – not simply the professionals in the school.

When all the students use their own personal technologies naturally in the classroom a new norm is achieved, a norm where the technology recedes into the background and the learner and the desired education takes precedence. With normalisation BYOT as a label very soon disappears from the school’s vernacular.

That said it bears reiterating that in 2017 relatively few schools globally have achieved digital normalisation – for the simple reason that it is very hard to do.

As Lee and Levins (2016) address in depth, and this series of blogs affirms the readying of the school for BYOT and in turn digital normalisation requires astute leaders who over time are willing and able to address the plethora of variables needed to significantly change the culture and thinking of the school, and create an integrated digitally based ecosystem able to continually make best use of the digital.

BYOT and Digital Normalisation

Mal Lee and Roger Broadie

Having all students use in class the suite of digital technologies they use 24/7/365 so naturally as to be near invisible is critical to the on-going digital evolution of the school.

As Lee and Levin elaborate in their freely available (http://douglasandbrown.com/publications/) BYOT and the Digital Evolution of Schooling until schools are willing to distribute their control of teaching, learning and personal technology, to trust, respect and empower their students there is little likelihood of the school normalising the use of the digital and furthering the school’s digital evolution.

Rather the school, even if spending thousands on digital technologies, will remain operating within a paper based, control over operational paradigm unable replicate its client’s normalised use of the digital outside the school walls, and to meet both the client’s and society’s rising digital expectations.

Schools have ultimately to trust and empower all their students.

That is critical if they are to normalise the whole of school community use of the technology, and position the school culturally and technologically to continue its digital evolution.

The point that Lee and Levins make in their book is that BYOT- which is where the school encourages the children to use in class the digital technologies they are already using 24/7/365 – is but a phase, albeit a critical phase, in the digital evolution of the school.

BYOT – contrary to the views expressed by many – is not primarily about the technology but rather is a vital educational development where the school declares its willingness to cede its unilateral control of teaching, learning and technology and to genuinely collaborate with its digitally connected families and to work with them in providing a mode schooling befitting a digital and networked society.

It is a major step in creating a 24/7/364 mode of schooling that actively involves all the ‘teachers’ of the young – not simply the professionals in the school.

When all the students use their own personal technologies naturally in the classroom a new norm is achieved, a norm where the technology recedes into the background and the learner and the desired education takes precedence. With normalisation BYOT as a label very soon disappears from the school’s vernacular.

That said it bears reiterating that in 2017 relatively few schools globally have achieved digital normalisation – for the simple reason that it is very hard to do.

As Lee and Levins (2016) address in depth, and this series of blogs affirms the readying of the school for BYOT and in turn digital normalisation requires astute leaders who over time are willing and able to address the plethora of variables needed to significantly change the culture and thinking of the school, and create an integrated digitally based ecosystem able to continually make best use of the digital.

  • Lee, M and Levins, M (2016) BYOT and the Digital Evolution of Schooling Armidale Douglas and Brown – http://douglasandbrown.com/publications/

Collaboration in Learning. Transcending the School Walls

Mal Lee and Roger Broadie

Mal Lee and Lorrae Ward published their research on the growing school – home nexus in 2013 in their ACER Press publication Collaboration in Learning: Transcending the School Walls. That work not only examined the nature of the collaboration in case study schools in the UK, US, NZ and Australia and its many benefits, but also the importance of developing a mode of schooling and teaching apposite for an ever evolving digital and increasingly socially networked world.

Lee elaborated upon that work in ‘Digital Technology and Student Learning’ (2014) and fleshed out how schools in their genuine collaboration with their homes could markedly improve the student learning. By

  • improving the home – school collaboration
  • empowering the parents and students and furthering their understanding of what is being learnt outside the classroom
  • making learning more relevant and attractive
  • lifting time in learning
  • adopting more individualised teaching
  • making greater use of peer supported learning
  • teaching more in context and
  • making apt use of increasingly sophisticated technology

the belief was schools should be able to markedly improve each child’s education.

The intention here is not to elaborate upon that work nor is it to repeat the points made in ‘Home – School – Community Collaboration’ (Lee and Broadie, 2016), but rather to comment on the developments that have occurred since writing the earlier works, and to place the developments in context.

What is increasingly apparent is that genuine home – school collaboration and teaching and learning that transcends the classroom walls is primarily a feature of a higher order mode of schooling. It is likely to be found only in those schools that have a digital operational base, recognise the learning happening outside the school walls and which are of a mind and have a culture accepting of genuine collaboration. While as indicated (Lee and Broadie, 2016) educational leaders and governments have for decades extolled the benefits of home – school collaboration and spent vast monies and efforts in the quest, genuine collaboration – except in some niche school settings – doesn’t take hold until schools have gone digital, begun to socially network and are of a mind to nurture the desired collaboration.

What is also clearer is that genuine collaboration between the school, its homes and community is critical to the on-going digital evolution of schools, the shaping of school ecosystems that merge the expertise and resources of all the teacher’s of the young and in time the development of a curriculum for the 24/7/365 mode of schooling. Until schools are ready to collaborate, to listen to their homes and the young, to value the contribution all parties can make to the 24/7/365 teaching of the young and have in place a culture and digital infrastructure that will facilitate the collaboration they have little chance of creating and resourcing the desired ever evolving school ecosystem or of providing an instructional program for a socially networked community, that successfully involves all the teachers of the young. Rather the schools will continue as insular, site fixated teacher controlled organisations, increasingly divorced from the real world.

Genuine collaboration is thus one of the critical steps in the school’s digital evolution.

With the benefit of hindsight and the opportunity to examine the operations of schools that have moved beyond the Digital Normalisation stage it is also clearer that in genuinely collaborating with the student’s homes and the community in improving the education provided the schools will – without any significant extra effort or expense – also simultaneously enhance the school’s

  • social networking
  • ecosystem
  • resourcing
  • administration and communication
  • marketing and promotion, and
  • growth and viability.

Genuine collaboration with the school’s clients in the school’s prime business – the holistic education of its young – will in a digitally based, socially networked school largely naturally fuel the growth of the total school ecosystem.

While the silo like nature of traditional schooling inclines one to consider the teaching and learning – the educational element – in isolation, the situation within increasingly integrated evolving complex adaptive systems obliges all associated with the school, but in particular its leaders to always look at the integrated totality, and how the enhancement of a critical facet of the ecosystem will likely impact all the other parts.

Within an integrated school ecosystem the old division of operational responsibilities largely disappears. The focus is on the desired learning, with the school looking to use whatever it deems appropriate to enhance that learning. It matters not if it makes use of a community organisation, a communications tool, a student team, an online resource or a combination of ‘resources’. What matters, is the desired learning.

Achieve genuine collaboration in the learning and the school will be well positioned to continually grow its total ecosystem and productivity.

  • Lee, M and Ward, L (2013) Collaboration in learning: transcending the classroom walls, Melbourne ACER Press
  • Lee, M (2014) ‘Digital Technology and Student Learning’, Educational Technology Solutions – July 15 2014

 

Making learning addictive

We are increasingly addicted to our computers and phones. This is not an accident. The companies devising those online offerings that grab and hold our attention know precisely what they are doing. It was at a conference back in about 2008 that I first heard people talking about this, so the understanding of how to get people addicted to your website isn’t new. This was all brought back to my attention this week by New Scientist who reviewed a book by Adam Alter “Why we can’t stop checking, scrolling, clicking and watching”.

While we may decry the amount of time young people (and many older) spend glued to their phones, the article did make the point that we can also use technology to motivate good behaviours. In fact it doesn’t need tech at all, though tech can be very powerful in multiplying the impact of what you do to addict people to good behaviours.

What has made me put words into a blog is that the techniques being used to addict us to online systems are identical to the approaches being used by the schools that have gained the Naace Third Millennium Learning Award, which are a good sample of digitally-evolved schools. They have shown us in their videos what they do to increase engagement in learning by their pupils. These schools are essentially addicting young people to learning. I cannot see this as anything other than a good thing to do. The choice of where these young people will direct their attention to fulfil this addiction is entirely theirs. Their teachers and parents will suggest and guide so that they hopefully direct their learning attention to good things, and most young people want to learn the positive things life offers. Addiction to learning is in a completely different category to addiction to things that bring harm or merely absorb time.

Having pupils in your school addicted to learning also creates major spin-off benefits for the school staff and even the school budget. Pupils excited about learning, with an appetite for learning, who practise learning and reinforce the learning of others is what we all want. Teaching becomes a joy, achievement rockets and everyone in the school has the satisfaction of knowing their pupils are well equipped for the learning challenges they will continually face beyond school.

So what are these techniques to addict people. They are things that stimulate our brains to release dopamine, giving intense feelings of pleasure and making us want more. They are:
– Feedback
– Goals, which should be just beyond reach.
– Progress, through a sense of incremental mastery.
– Escalation, via progressively more difficult tasks.
– Cliffhangers, to produce tension that demands resolution.
– Strong social connections.

Anyone familiar with computer games knows how they use these techniques. But you will surely recognise that social networks are also using them to grab our attention.

These are also the defining characteristics of schools that are providing an education that surpasses good traditional learning:

1) Really good feedback, from the teacher, from lots of audiences through in-school celebration of work and collaborative activities, through parental and family engagement, and through involvement of the community.

2) Aspirational targets agreed by pupils, made possible because the schools have installed a growth mindset and made failure the first step to success.

3) A very strong focus on progress, which makes it easier to set agreed aspirational targets as all pupils can see clearly their progress, even if it is from a low base. Mastery is celebrated and rewarded through peer tutoring and many pupils taking leadership roles in the school (one third of the pupils have leadership roles in one school we have looked at).

4) Escalation of the difficulty of the challenges teachers set pupils as soon as they successfully master the original challenge. With ‘stretch and challenge’ resources available for pupils to independently move themselves on to.

5) Cliffhangers introduced by teachers in numerous ways such as timed tasks, deadlines to present work to other pupils, collaborative activities in which pupils challenge each other, performances, competitions and real-life tasks where pupils interact with others outside the school.

6) Strong social connections weaving their way through all of the above, through class discussions, collaboration, peer tutoring, class experts, pupil leaders, numerous audiences in-school and online, and high visibility of pupils’ output to others as a normal part of the work they do in school.

All this is of course possible without use of technology, but immensely more powerful when the school makes the online systems available to underpin all these. Visibility of work, audiences, collaboration and feedback, clarity of progress, availability of escalating challenges, and setting of high expectations can all be immeasurably stronger with effective use of technology. Not to mention the tools and resources for the work challenges that technology brings.

It is time that more schools realised that it is not enough to bemoan that children are becoming addicted to their phones. It is time to make what happens in school and in classes more addictive than the pleasures they get through their phones. And to use the fact that children have smartphones to complement, reinforce and make more addictive what happens in class, making children desire to continue feeding this learning addiction out of class.

This shouldn’t be hard given that schools have trained adults on site and the face-to-face social environment in which teachers can build addiction to learning, as well as what comes to children through their screens – provided of course that the school has not banned the pupils from bringing their mobile devices into school. The school’s online presence, together with real humans for several hours a day, can be much compelling than a cleverly designed algorithm.

Marrying the in and out of school learning

Mal Lee and Roger Broadie

The rationale is simple.

Integrate the teaching and learning of the school with that happening outside its walls and the education of every child can be markedly enhanced.

Make better use of both the 80% of the child’s annual learning and teaching time spent outside the schoolroom and the 20% within and it should be possible to significantly lift national student attainment and productivity.

Astute socio-economically advantaged parents have for generations complemented the school’s teaching with their own, providing their children the books, the culture, the expectations and the teaching in context, anywhere anytime. If schools making astute use of the digital technology could assist more parents provide that kind of holistic 24/7/365 teaching many more children could benefit.

The young have of their own volition for the past 20 plus years embraced the use of the digital and the online in every facet of their lives, with the technology markedly impacting the thinking, expectations, learning and teaching of the Net Generation, the Millennials. Two decades of literature (Lee. 1996) (Tapscott, 1998) (Meredith, et al, 1998) (Green and Hannon, 2007) (Tapscott, 2009) (Ito et al, 2010, 2013) (Lee and Finger, 2010), (boyd, 2014) (Project Tomorrow, 2003 – 2016) (Lee and Levins, 2016) has documented the nature and profound impact of that seemingly chaotic laissez-faire mode of learning and teaching. It has moreover highlighted the almost complete absence or support for the out of school learning by the schools and government, and the very considerable potential yet to be tapped.

That said it also it is one thing to recognise the potential, to accept the rationale and another to begin harnessing that potential, particularly when most governments and education authorities have yet to adopt a digital mindset or understand the vital role schools can play in growing a socially networked society.

The task of marrying the in and out of school teaching and learning, of better and more productively integrating the efforts of the school, the homes and community has been largely left to the pathfinder digital schools globally.

Moreover it is a challenge being primarily faced by those digitally mature schools that are of a mind to reap the many benefits that flow from genuinely collaborating with all the teachers of the young in the provision of a 24/7/365 mode of schooling.

When your school reaches the evolutionary stage where it wants marry in the in and out of learning, it like the early adopters, should begin asking and addressing these kinds of questions: who

  • best teaches a particular attribute/concept
  • where
  • when
  • and what age?

For example who, or which combination of teachers in and outside the school walls best teaches

  • reading
  • digital literacy
  • quantum physics
  • the art of social networking
  • patience
  • teamwork
  • goal setting and time management

Do you continue with the prevailing belief that all of the above the teaching should only be taught

  • by a professional teacher
  • within the classroom
  • at the time determined by external curriculum experts?

Or do you work towards a distributed model of teaching and learning that actively involves all the teachers of the young, and where the school provides direction and support?

If you opt for the latter you need ask and critically identify

  • what competencies, mindset and expectations do the children – at different development stages in their learning – bring to the classroom?
  • what mode of teaching do they use outside the classroom and if it consonant with that within? Do the children employ the highly linear teacher controlled approach favoured by teachers or does their teaching with the support of their peers and the digital differ?
  • what form will the instructional program of a socially networked school community take?

Take for example early childhood students a year into their schooling. We know most have likely been using the digital competently for several years at home. The recent Erikson study (2016) found not only did virtually all the pre-primary use the suite of digital technologies in the home but that 85% of the parents were engaged in teaching the balanced use of that technology. What are the digital competencies that teaching partnership brings to the classroom in 2016? Perhaps equally importantly what mindset and expectations re the use of the digital technology do they bring? You won’t find the answer in any national technology syllabus, or even the likes of ISTE’s excellent 2016 Standards for Students. What might be the digital competencies and expectations of the 2018 intake of children?

Who within the school community best nurtures those competencies and expectations? Is it the parents, the students, the teachers or all collaboratively?

What kind of ‘instructional program’, what kind of matrix or guide should be used?

Where can the school look for support in tackling these questions?

The introduction of BYOT, the decision to trust the children to use the digital technology of their choosing, the expectation that those students will understand the general workings of their chosen kit and that the teachers will focus on applying the children’s competencies in higher order learning tasks obliges the teachers understand – at least in general terms – the digital competencies, mindset and expectations each child is bringing to the classroom.

This early childhood example constitutes a small but very real part of the kind of thinking needed when schools begin marrying the in and out of school teaching.

It is as flagged a very considerable undertaking that should be approached with the eyes wide open and gradually.

The task is likely to be too onerous for the one school. It is however one that can be tackled collaboratively by like-minded schools globally and indeed with the support of professional associations liaising with their international counterparts.

Conclusion

The key is to recognise that in embarking on the seemingly very natural and logical quest to coalesce the efforts of the school and the home you are in fact well on the way to fundamentally changing the nature of the school curriculum and creating one appropriate for a digital and socially networked world and the 24/7/365 schooling of the young.

  • Boyd, D (2014) Its Complicated. The social lives of networked teens Yale University Press – http://www.danah.org/itscomplicated/
  • Erikson Institute (2016) Technology and Young Children in the Digital Age. Erikson Institute August 2016
  • Ito et al (2010) Hanging Out, Messing Around and Geeking Out. Kids Living with the New Media Cambridge US MIT Press retrieved 20 June 2014 at – https://mitpress.mit.edu/sites/default/files/titles/free_download/9780262013369%20_Hanging_Out.pdf
  • Ito, Mizuko, Kris Gutiérrez, Sonia Livingstone, Bill Penuel, Jean Rhodes, Katie Salen, Juliet Schor, Julian Sefton-Green, S. Craig Watkins. (2013). Connected Learning: An Agenda for Research and Design. Irvine, CA: Digital Media and Learning Research Hub.
  • Lee, M (1996),‘The educated home’, The Practising Administrator, vol. 18, no. 3.
  • Lee, M and Finger, G (eds) (2010) Developing a Networked School Community, Melbourne ACER Press
  • Lee, M and Levins, M (2016) BYOT and the Digital Evolution of Schooling Armidale Douglas and Brown – http://douglasandbrown.com/publications/
  • Meredyth, D, Russell, N, Blackwood, L, Thomas, J & Wise, P (1998), Real time: Computers, change and schooling, Department of Education, Training and Youth Affairs, Canberra.
  • Project Tomorrow (2011) The New Three E’s of Education: Enabled, Engaged and Empowered Speak Up 2010 National Findings Project Tomorrow 2011. at – http://www.tomorrow.org/speakup/pdfs/SU10_3EofEducation_Educators.pdf
  • Tapscott, D (1998), Growing up digital: The rise of the Net Generation, McGraw Hill, New York
  • Tapscott, D (2009) Grown up digital. How the net generation is changing our world McGraw Hill, New York

 

Engaging each learner

Mal Lee and Roger Broadie

In shaping the digital evolution of your school and creating the desired 24/7/365 teaching and learning environment we suggest it is important to address something schools have not done well – engage each and every learner.

Take advantage of the digital operational base and the opportunities opened by the digital to engage an appreciably greater percentage of the student cohort.

Despite generations of hype, and thousands of well-intended efforts schools globally have a long way to travel before they can seriously engage all learners.

With over a 100 years experience with schools between us we are realistic enough to acknowledge, that despite the important ideals of government and educators, schools as institutions might never engage every student but they can do appreciably better than now.

The Fall 2015 US Gallop Poll (Gallop, 2015) found 50% of secondary respondents were disaffected with the schooling provided.

While the figures might be vary slightly from nation to nation in all there will still be a significant proportion of the students disaffected, particularly within the secondary school and within the lower quartile of the primary school.

Thirty years ago Eckert in Jocks and Burnouts (1989) classically identified the 30% plus of students who knew how to play the ‘school game’ well and succeed, and the very considerable percentage of ‘burnouts’ who very early on lost interest in playing that game and succeeding academically at school.

Secondary schooling – whatever the local nature of the school game might be – is still failing too many students. Despite the many, often punitive, efforts of government, the percentage of students completing schooling has largely plateaued.

In many respects that should not come as a surprise in that the nature of schooling and the culture therein in most schools has not fundamentally changed in the last fifty plus years. The vast majority of schools, particularly high schools are still insular, paper based, risk adverse organisations focused on readying the ‘good’ students for tertiary entrance.

The movement to the digital operational mode, the young’s normalised use of the digital, the gradual shift in schools from a total preoccupation with teaching and learning within a physical place to the recognition that it can happen anywhere anytime 24/7/365 opens the way for schools at all levels to take risks and try new ways of engaging more students.

The digital and the socially networked is not going to be the answer for all, and most assuredly not overnight, but it does provide educators with a plethora a of options unavailable to those working with paper as the underlying technology.

Critically by going digital school can more readily look to:

  • move the learner to the centre and make learning more intrinsic
  • better individualise and differentiate the teaching and learning
  • shed the reliance on the physical site, and have the teaching and learning occur anywhere, anytime and in context
  • make learning and teaching more attractive and relevant for the full spectrum of students
  • recognise and build upon each students out of school digitally based mode of learning and self -teaching, passions and achievements
  • appreciate most young in their use of the digital don’t employ the traditional highly linear mode of teaching and learning
  • make greater use of peer teaching
  • take risks and try different modes of teaching, learning and assessment.

After 40-50 years of continued failure it is surely time to stop flogging a dead horse, to move from the one size fits all approach, to make greater use of in context teaching and learning and to try alternative approaches.

Seriously ask what percentage of your current cohort are disaffected or disengaged and how you could better use the digital to engage those students.

In asking that question look at the full array of students and appreciate that many of the capable students are as bored and disengaged as the less capable.

  • Eckert, P (1989) Jocks and Burnouts NY Teachers College Press
  • Gallup Student Poll (2015) Engaged Today: Ready for Tomorrow Fall 2015 Gallup – http://www.gallup.com/services/189926/student-poll-2015-results.aspx

 

 

A Curriculum for a Socially Networked Society

Mal Lee and Roger Broadie

 This hopefully will challenge the conventional thinking – that is still largely schooling children for the 1950s.

All schools should in their teaching today be guided by a curriculum for digital and socially networked society, where the young are in essence being schooled 24/7/365.

All ideally need a curriculum that is current, appropriate to the school’s situation, which readily accommodates continual rapid, uncertain change and school differences, apposite for socially networked learning, that increasingly integrates the in and out of school teaching and which readies each child to thrive in a seemingly chaotic, ever evolving digital and socially networked world. That said the curriculum should also continue to address the core learning, of the type fleshed by Pellegrino and Hilton in their Education for Life and Work: Developing Transferable Knowledge and Skills in the 21st Century (2012) and the values and human rights of contemporary society.

Crucially they’ll want a curriculum where the teaching and learning can happen anywhere, anytime, in context in the socially networked world, and not as now that is fixated on learning within a physical site, within a restricted time frame and which disregards the learning and teaching occurring outside the school walls. Why shouldn’t all manner of upper secondary students build upon their out of school learning and be able to receive part of their teaching outside the classroom, in context, collaborating with the likes of start-ups, international aid agencies, tertiary faculties, theatre companies, digital marketers, hospitality, fashion houses or automotive electricians?

Allied is the necessity of providing guidance for all the teachers of the young, as they work evermore collaboratively in the 24/7/365 development of the children’s cognitive, inter and intrapersonal competencies (Pellegrino and Hilton, 2012). While the focus of the curriculum should rightly be on the professional teacher and the critical intensive teaching that occurs within the school walls the curriculum should also guide all assisting educate the young, be they the children themselves, the parents, carers, grandparents or the community mentors, or local businesses and service groups. The teaching and the curriculum should be intertwined, with the student’s needs guiding all. As the schools distribute the control of the teaching and learning, and work to enhance the contribution of the volunteers so the latter teachers will need instructional guidance. Some might argue to leave to the ‘out of school’ teaching completely laissez faire, but the authors’ suggest the vast majority of parents would benefit from schools providing somewhat more curriculum direction and support than now.

In looking to provide that curriculum it is vital schools and government understand that schools will need to:

  1. be genuinely committed to collaboration with their homes and communities, with other schools, and professional associations to be a successful networked school community
  2. develop and enact a digital, networked mindset
  3. have a supportive digital ecosystem and culture
  4. have the agency and agility to design, implement and assess curriculum that is relevant and meaningful for their context, by responding to and shaping societal and technological changes
  5. recognise that in an evolving socially networked society where the young learn more than ever 24/7/365 much of that learning – and teaching – will be seemingly chaotic, non-linear, synergistic, naturally yielding often unintended benefits
  6. address equity issues regarding access to, participation, and outcomes of its students in relation to technologies and learning.

All are vital preconditions.

In brief the schools need to be ready to successfully teach to a curriculum for a socially networked society.

Critically that curriculum should be delivered by a school that is digitally based, socially networked and which has an ecosystem and culture that naturally promotes and supports in everything it does a 24/7/365 mode of schooling. It is near impossible to teach to a curriculum that seeks to empower the young, promote risk taking, creativity, innovation, critical thinking, reflection, agility, social networking, team work and collaboration in a school that is risk adverse, site fixated, micro managed, tightly controlled and where the curriculum is dated and the students are disempowered. Even the greatest of teachers will struggle to provide a 24/7/365 education in the latter environment.

Michio Kaku rightly observed at the 2016 ISTE conference that most schools, by their very nature are still geared to educating the young for the 1950s (Nagel, 2016).

It is impossible – despite the government and bureaucratic spin – for the traditional, centrally developed national and provincial curricula to provide schools a current and appropriate curriculum for a rapidly evolving, socially networked world. Their development invariably takes years of committee work, and as such they are dated well before implementation and antiquated by their next revision. They are a product of a world of constancy, continuity and government desire for control.

They are designed on the dated belief that all schools are the same, and will remain so for years to come. Schools at significantly different evolutionary stages (Lee and Broadie, 2016, 12), offering appreciably different modes of schooling, are expected to gain guidance and direction from the one document. Schools that have normalised the whole school use of the digital and which are building upon the digital competencies their students bring to every classroom are expected to follow the same Technology curriculum as those paper based schools where the children are obliged to ‘learn’ how to use computers in the lab.

Globally education authorities continue to ready the curriculum for their particular bailiwick, their own patch of the world, very often strongly swayed by the government of the day. Little or no thought is given to the reality of the socially networked world or ever evolving complex adaptive systems that geographic boundaries matter little as both the schools and their instructional programs naturally evolve in a remarkably common manner globally. The young are learning and being taught, whether the authorities like it or not, in a boundary less socially networked world over which governments have limited control.

Little is the wonder that the early adopter digital schools globally have chosen to largely disregard the ‘official’ curriculum and work with like-minded schools worldwide in the design their own.

At first glance it could be argued that the various education authorities could in time, particularly if they adopted a digital mindset, produce a curriculum for 24/7/365 schooling. Leaving aside the inherent inability of bureaucracies to accommodate rapid change there is also the telling reality that schools can’t hope to successfully use a 24/7/365 curriculum until the school has readied a supportive higher order digitally based ecosystem and culture, where all within the school’s community are ready to collaborate in advancing that mode of teaching.

All can see the folly of governments trying to impose a 24/7/365 socially networked curriculum on insular inward looking schools unwilling to genuinely collaborate with their communities, to distribute the control of the teaching and learning, to network and which are lacking the digital infrastructure and processes critical for ready collaboration.

In brief a sizeable proportion of the schools would be unwilling or unable to work with such a curriculum.

The key is to recognise that schools, even within the one authority, are at different evolutionary stages (Lee and Broadie, 2016, 43), to understand that those differences are on trend to grow at pace and to endorse the lead of the pathfinder schools and formally support school based curriculum design.

By all means provide if desired system and national guides for the various areas of learning, and matrices suggesting which of the teachers of the young might best teach what attributes, but understand in the curriculum design that schools will never be the same again, each is unique and should shape its own curriculum. Of note is that globally many professional associations already provide these guides.

While some might recoil at the mere idea of school based curriculum and student assessment remember that there are globally education authorities that have been successfully using school based curriculum, and indeed school based student assessment, for generations. The empowering of the professionals and expecting them to provide instructional leadership is not new.

Helbing in discussing the impact of the Digital Revolution (Helbing, 2014) made the telling observation that the accelerating pace of organisational evolution and transformation, and the inability of bureaucracies to handle that change obliges the societal adoption of self-regulating units that have the agility to thrive with the on-going change, seeming chaos and uncertainty.

The pathfinder schools have adapted to that reality.

Conclusion

In writing this piece we don’t expect most education authorities or governments to relinquish their control over the curriculum at any time in the near future. We most assuredly don’t expect most to cede their control of student assessment and adopt procedures consonant with a school-based curriculum.

What they could do is to revisit the warning John Dewey, one of the world’s great educators, who a century ago offered in Democracy and Education:

As formal teaching and training grow in extent, there is the danger of creating an undesirable split between the experience gained in more direct associations and what is acquired in school, This danger was never greater than at the present time, on account of the rapid growth in the last few centuries of knowledge and technical modes of skill (Dewey, 1966. p11).

One hundred years on his concerns about society disregarding the ‘more direct associations’; the informal learning; the 80% plus of learning time available to the young outside the school walls are that much more critical.

Largely unwittingly schooling has in its formalising of the curriculum in the twentieth century created highly insular, dated learning institutions, largely removed from the real world.

It is time to heed Dewey’s advice, to re-establish the connection and to create schools and provide a curriculum appropriate for a rapidly evolving, socially networked society.

Acknowledgements.

The authors would like to acknowledge the support and advice given by Professor Glenn Finger (Griffith University) and Greg Whitby (Executive Director Catholic Education Diocese of Parramatta) in the preparation of this piece.

  • Lee, M and Broadie, R (2016, 12) A Taxonomy of School Evolutionary Stages. 2nd Edition Armidale Douglas and Brown – http://douglasandbrown.com/publications/ =
  • Lee, M and Broadie, R (2016, 43) ‘School Difference as the New Norm’, Digital Evolution of Schooling at www.digitalevolutionofschooling .net
  • Nagel, D (2016) ‘Education in the ‘Fourth Wave’ of Science driven Economic Advancement’. T.H.E. Journal June 2016
  • Pellegrino, J.W and Hilton, M.L., (eds) (2012) Education for Life and Work: Developing Transferable Knowledge and Skills in the 21st Century, Committee on Defining Deeper Learning and 21st Century Skills; Center for Education; Division on Behavioral and Social Sciences and Education; National Research Council